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Added 7 mins ago
Business Analyst – Junior - RQ00804
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for a detail-oriented Junior Business Analyst to support ONE ID operational activities, client support, onboarding, Identity and Access Management (IAM) processes, data…
Added 7 mins ago
Business Analyst – Junior - RQ00804
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for a detail-oriented Junior Business Analyst to support ONE ID operational activities, client support, onboarding, Identity and Access Management (IAM) processes, data…
Added 7 mins ago
Business Analyst – Junior - RQ00804
S M Software Solutions Inc
Toronto, ON
Full-time
We are looking for a detail-oriented Junior Business Analyst to support ONE ID operational activities, client support, onboarding, Identity and Access Management (IAM) processes, data…
Added 7 mins ago
Application Architect – EHealth - RQ00386
S M Software Solutions Inc
Fredericton, NB
Internship
A minimum of fifteen (15) years as a Senior Programmer/Analyst.
Added 7 mins ago
Application Architect – EHealth - RQ00386
S M Software Solutions Inc
Fredericton, NB
Internship
A minimum of fifteen (15) years as a Senior Programmer/Analyst.
Added 7 mins ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 7 mins ago
Application Architect – EHealth - RQ00386
S M Software Solutions Inc
Fredericton, NB
Internship
A minimum of fifteen (15) years as a Senior Programmer/Analyst.
Added 7 mins ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 7 mins ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 7 mins ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 7 mins ago
Business Analyst – Senior - RQ11684
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, system analysis and design, data discovery and profiling, healthcare-related public sector projects,…
Added 7 mins ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 7 mins ago
Senior Policy Analyst
Build Nova Scotia
Halifax, NS
Full-time
The Senior Policy Analyst will provide policy analysis and strategic advice to senior leadership of Build NS to promote effective planning, policy development, implementation and evaluation…
Added 7 mins ago
Sr. Business System Analyst (AML & Payments)
CGI
Toronto, ON
Full-time
We are seeking a Technical Business Systems Analyst to join our Anti Money Laundering (AML) team. The ideal candidate will have an AML background within the banking or financial services…
Added 7 mins ago
Senior Accountant
Emterra Group
Surrey, BC
Full-time
Supervision & Team Leadership: Supervise one Accountant / Analyst by providing day-to-day direction, coaching, workload coordination, and support to ensure accounting activities and…
Added 7 mins ago
Senior IT Project Manager (AML)
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…hybrid role primarily as a Project Manager but also a Business Analyst ensuring completeness of integration in each of the…
Added 8 mins ago
Laboratory Analyst
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Bureau Veritas is looking for a Laboratory Analyst to join our environmental laboratory in Montreal or Ste-Foy, QC.
Added 8 mins ago
Senior Business Analyst, AEM & Digital Experience
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Toronto, ON · Waterloo, ON
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Are you an experienced Business Analyst with expertise in Adobe Experience Manager (AEM) and a passion for delivering scalable digital experiences? We are seeking a Senior Business Analyst…
Added 37 mins ago
System Analyst (Level 3)
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Ottawa, ON
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Donna Cona Inc. is currently seeking a System Analyst (Level 3), for one of our key government clients.
Added 37 mins ago
IT - Application Support Analyst - Senior
Raise
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Full-time
We at Raise are hiring a IT - Application Support Analyst - Senior for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet…
Added 37 mins ago
System Analyst (Level 3)
Donna Cona
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Full-time
Donna Cona Inc. is currently seeking a System Analyst (Level 3), for one of our key government clients.
Added 37 mins ago
ANALYST, BUSINESS INTELLIGENCE AND PERFORMANCE MEASUREMENT
NFB ONF Education
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Added 37 mins ago
Business Analyst
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$70 to $75 CAD / hour
Contract
We are looking for a Business Analyst to support business process improvement, system enhancements, data quality and operational initiatives. This role will work closely with business…
Added 53 mins ago
Analyst II, IT
Vale
Canada
Full-time
We are currently seeking an Analyst II, IT Infrastructure Operations to join our IT Infrastructure Operations team in Sudbury, Ontario.
Added 1 hour ago
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
$71,000 to $103,000 CAD / year
Full-time
This is a great opportunity to step into a Sr Analyst /Specialist-level role, where you’ll have the opportunity to make an impact, contribute to key initiatives, and further grow your…

Sandman Hotel Group

IT - Support Analyst 1, Revelstoke

Revelstoke, BC, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

IT – Support Analyst 1

Responsibilities

Provide support for customer requests, analyze problems, and escalate issues when necessary
Communicate technical information to nontechnical users
Troubleshoot desktop and printer hardware and software issues; resolve issues to the end user's satisfaction
Install, configure, and test all new workstations, peripheral equipment, and software
Troubleshoot LAN/WAN and connectivity issues

Experience Requirements

Possess a minimum of one (1) year of experience in the resolution of issues related to desktop, applications, or network systems in a Windows environment OR
A university degree or diploma in computer science recent graduate
Strong troubleshooting and problem-solving abilities.
Excellent customer service and communication skills.
Strong written documentation and note-taking skills.
Ability to learn quickly in a fast-paced environment.
Ability to prioritize multiple tasks while maintaining attention to detail.
Experience supporting Microsoft Windows operating systems.
Experience supporting POS or E-Commerce systems.
Basic understanding of networking concepts including:

TCP/IP
DNS
DHCP
VPN Connectivity
Wireless Networking

Beneficial To Have

While not required, experience with any of the following technologies would be considered an asset:

Microsoft 365 Administration
Microsoft Entra ID (Azure Active Directory)
Azure Fundamentals
IT Service Management platforms (ServiceNow, Jira Service Management, Freshservice, Zendesk, etc.)
Sophos Endpoint Security
Dell hardware platforms
Cisco, Meraki, or Ubiquiti networking equipment
Enterprise laptop and desktop deployments
Hospitality technology platforms
Multi-site support environments
Customer service or hospitality experience

Education

A university degree, diploma in computer science, or related IT certificates.

The Following Certifications Are Considered Assets

CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft Azure Fundamentals (AZ-900)
Microsoft Security, Compliance, and Identity Fundamentals (SC-900)
Microsoft 365 Fundamentals (MS-900)
Cisco Certified Network Associate (CCNA)

Candidates currently studying toward these certifications are encouraged to apply.

Requirements

Revelstoke based
This is an onsite position
Weekend rotation required

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

Apply About employer

More about this job

Responsibilities

Respond to customer support requests, diagnose desktop, printer, application, network, and connectivity issues, and escalate problems when needed. Install, configure, and test workstations, peripherals, and software, while communicating technical information clearly and resolving issues to users’ satisfaction.

Requirements

Applicants need at least one year of relevant desktop, application, or network support experience in a Windows environment, or a recent computer science graduate with a university degree or diploma. Strong troubleshooting, customer service, communication, documentation, prioritization, and Windows support skills are required; the role is based in Revelstoke, is onsite, and includes a weekend rotation.

Skills

Technical Support
Troubleshooting
Problem-Solving
Customer Service
Technical Communication
Documentation
Microsoft Windows
Desktop Support
Printer Support
Hardware and Software Installation
LAN/WAN Troubleshooting
Networking
Point-of-Sale Systems
E-Commerce Systems
Microsoft 365 Administration
Multi-Site Support

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Technical Support
Windows
Desktop Support
Printer Troubleshooting
LAN/WAN
TCP/IP
DNS
DHCP
VPN
Wireless Networking
Point-of-Sale Systems
E-Commerce
Microsoft 365
Microsoft Entra ID
Azure Fundamentals
ServiceNow
Jira Service Management
Freshservice
Zendesk
Sophos Endpoint Security
Dell Hardware
Cisco
Meraki
Ubiquiti
CompTIA A+
CompTIA Network+
CompTIA Security+
CCNA
Hospitality Technology

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