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Added 9 mins ago
Food Service Attendant - YYZ Airport
SSP America
Mississauga, ON
Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 9 mins ago
Food Service Attendant (FT) - Tim Horton's (YYZ Airport)
SSP America
Mississauga, ON
Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 9 mins ago
Food Service Attendant (FT) - Tim Horton's (YYZ Airport))
SSP America
Mississauga, ON
Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 9 mins ago
Food Service Attendant (Full-Time) - Tim Horton's (YYZ Airport )
SSP America
Mississauga, ON
Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 26 mins ago
Retail Sales Associate
Canna Cabana
Cornwall, ON · Ninth St, Cornwall, ON
$17.6 to $18.5 CAD / hour
Part-time
Added 39 mins ago
Retail Associate - Calgary
Park & Fifth
Calgary, AB
Full-time
Basic computer skills and the ability to use a point-of-sale system.
Added 39 mins ago
Millwork Sales Specialist Full Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
Full-time
…Specialists drive sales to support department and store goals. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies &…
Added 39 mins ago
Flooring Sales Specialist Full Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
Full-time
…Specialists drive sales to support department and store goals. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies &…
Added 40 mins ago
Sales Associate
Andrew Peller Limited
Parry Sound, ON
Experience working with computer-based point of sale systems and handling cash an asset
Added 1 hour ago
(CAN) Produce Stocker
Walmart Canada
Oakville, ON
Full-time
…well‑organized and fully stocked produce area, and supporting the sale of fresh products. This role is well suited for individuals looking for an engaging position in customer service or…
Added 1 hour ago
Sales Associate
The Wine Shop
Parry Sound, ON
Temporary
Experience working with computer-based point of sale systems and handling cash an asset
Added 1 hour ago
Conseiller(ère) de vente / Sales Associate
Manmade
Montreal, QC
Full-time
The Sales Associate is the face of Manmade in-store. This role is responsible for delivering a welcoming, knowledgeable, and efficient customer experience while supporting daily store…
Added 1 hour ago
Sales Associate
The Wine Shop
Pickering, ON
Temporary
Experience working with computer-based point of sale systems and handling cash an asset
Added 1 hour ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Slave Lake, AB
Contract
Added 1 hour ago
(CAN) Produce Stocker
Walmart Canada
St. Catharines, ON
Contract
…well‑organized and fully stocked produce area, and supporting the sale of fresh products. This role is well suited for individuals looking for an engaging position in customer service or…
Added 1 hour ago
front end checkout team associate
Walmart Canada
Flin Flon, MB
Full-time
Added 1 hour ago
(CAN) Produce Stocker
Walmart Canada
AB · Edmonton, AB
Full-time
…well‑organized and fully stocked produce area, and supporting the sale of fresh products. This role is well suited for individuals looking for an engaging position in customer service or…
Added 1 hour ago
(CAN) Bakery Associate
Walmart Canada
Cobourg, ON
Full-time
Position Summary...Working as a Bakery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Bakery Associate provides exemplary customer service by…
Added 1 hour ago
Sales Associate
Andrew Peller Limited
Pickering, ON
Experience working with computer-based point of sale systems and handling cash an asset
Added 1 hour ago
Sales Associate-Print&Services
Staples Retail
Calgary, AB
Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 1 hour ago
Sales Associate
Staples Retail
Calgary, AB
Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 1 hour ago
Sales Associate
Staples Canada
St. Catharines, ON
Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 2 hours ago
Sales Support Associate I
Coach
Edmonton, AB
Full-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 2 hours ago
(CAN) Cashier
Walmart Canada
Tillsonburg, ON
Full-time
Added 2 hours ago
(CAN) Associé, charcuterie
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
Position Summary...Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by…

Sandman Hotel Group

IT - Support Analyst 1, Revelstoke

Revelstoke, BC, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

IT – Support Analyst 1

Responsibilities

Provide support for customer requests, analyze problems, and escalate issues when necessary
Communicate technical information to nontechnical users
Troubleshoot desktop and printer hardware and software issues; resolve issues to the end user's satisfaction
Install, configure, and test all new workstations, peripheral equipment, and software
Troubleshoot LAN/WAN and connectivity issues

Experience Requirements

Possess a minimum of one (1) year of experience in the resolution of issues related to desktop, applications, or network systems in a Windows environment OR
A university degree or diploma in computer science recent graduate
Strong troubleshooting and problem-solving abilities.
Excellent customer service and communication skills.
Strong written documentation and note-taking skills.
Ability to learn quickly in a fast-paced environment.
Ability to prioritize multiple tasks while maintaining attention to detail.
Experience supporting Microsoft Windows operating systems.
Experience supporting POS or E-Commerce systems.
Basic understanding of networking concepts including:

TCP/IP
DNS
DHCP
VPN Connectivity
Wireless Networking

Beneficial To Have

While not required, experience with any of the following technologies would be considered an asset:

Microsoft 365 Administration
Microsoft Entra ID (Azure Active Directory)
Azure Fundamentals
IT Service Management platforms (ServiceNow, Jira Service Management, Freshservice, Zendesk, etc.)
Sophos Endpoint Security
Dell hardware platforms
Cisco, Meraki, or Ubiquiti networking equipment
Enterprise laptop and desktop deployments
Hospitality technology platforms
Multi-site support environments
Customer service or hospitality experience

Education

A university degree, diploma in computer science, or related IT certificates.

The Following Certifications Are Considered Assets

CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft Azure Fundamentals (AZ-900)
Microsoft Security, Compliance, and Identity Fundamentals (SC-900)
Microsoft 365 Fundamentals (MS-900)
Cisco Certified Network Associate (CCNA)

Candidates currently studying toward these certifications are encouraged to apply.

Requirements

Revelstoke based
This is an onsite position
Weekend rotation required

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

Apply About employer

More about this job

Responsibilities

Respond to customer support requests, diagnose desktop, printer, application, network, and connectivity issues, and escalate problems when needed. Install, configure, and test workstations, peripherals, and software, while communicating technical information clearly and resolving issues to users’ satisfaction.

Requirements

Applicants need at least one year of relevant desktop, application, or network support experience in a Windows environment, or a recent computer science graduate with a university degree or diploma. Strong troubleshooting, customer service, communication, documentation, prioritization, and Windows support skills are required; the role is based in Revelstoke, is onsite, and includes a weekend rotation.

Skills

Technical Support
Troubleshooting
Problem-Solving
Customer Service
Technical Communication
Documentation
Microsoft Windows
Desktop Support
Printer Support
Hardware and Software Installation
LAN/WAN Troubleshooting
Networking
Point-of-Sale Systems
E-Commerce Systems
Microsoft 365 Administration
Multi-Site Support

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Technical Support
Windows
Desktop Support
Printer Troubleshooting
LAN/WAN
TCP/IP
DNS
DHCP
VPN
Wireless Networking
Point-of-Sale Systems
E-Commerce
Microsoft 365
Microsoft Entra ID
Azure Fundamentals
ServiceNow
Jira Service Management
Freshservice
Zendesk
Sophos Endpoint Security
Dell Hardware
Cisco
Meraki
Ubiquiti
CompTIA A+
CompTIA Network+
CompTIA Security+
CCNA
Hospitality Technology

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