Find work in Canada.

524,894 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 42 mins ago
NM
Corporate Precision Agriculture Manager
Nelson Motors and Equipment
Avonlea, SK
- Full-time
…across the organization. The Corporate Precision Agriculture Manager will drive the dealer strategy for solutions enabled by the John Deere Precision Agriculture strategy and other aligned…
Added 57 mins ago
UO
Physician Support Coord IV
University of Rochester Medicine
SK
- Full-time
…to increase utilization and/or ease of scheduling to access center manager and practice manager. Acts as subject matter expert and information resource. Attends educational programs for…
Added 1 hour ago
NB
Product Owner Regulatory Capital Transformation
National Bank of Canada
Montreal, QC
- Temporary
…means acting as a change leader. You will report to the Senior Manager Business Intelligence Center - Finance. This role allows you to make a positive and tangible impact on the…
Added 1 hour ago
NB
Business Development Manager
National Bank of Canada
Montreal, QC
- Full-time
…role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all…
Added 4 hours ago
Z
Technical Account Manager
Zoom
NB
- Full-time
…help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom…
Added 6 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…International Airport. Features include a fitness and wellness center, intramural sports activities, on-site cafeteria, and clean, state-of-the-art manufacturing facilities with outstanding…
Added 6 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 6 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 7 hours ago
R|
Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 7 hours ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 7 hours ago
S
Finance & Strategy Specialist
Stripe
Toronto, ON
- Full-time
…team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have…
Added 7 hours ago
M
Survey Technologist
McElhanney
Vancouver, BC
- Full-time
Work as part of a survey field crew or independently, collecting accurate survey data and maintaining detailed field notes and sketches.
Added 10 hours ago
KR
L3 Operations Engineer
KTek Resourcing
Canada
- Contract
Deep understanding of core networking concepts (L2/L3, BGP, OSPF) and security principles as they apply to a software-defined data center.
Added 10 hours ago
Q
Regional Marketing Manager – North America
QIMA
Montreal, QC
- Full-time
…engine to support the next decade of scale. Marketing is at the center of this transformation, with a clear ambition to elevate our brand, strengthen QIMA’s positioning in the US market,…
Added 11 hours ago
C
Manager, Inventory Control
Cozey
Mont-Royal, QC
- Full-time
The Mission of the Manager, Inventory Control at Cozey
Added 12 hours ago
SH
Loyalty & Guest Feedback Coordinator
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
…of voice of customer, guest feedback and online reputation data into broader marketing efforts, including weekly, monthly, quarterly, yearly and ad hoc reporting. We’re looking for someone…
Added 12 hours ago
TH
Appeal Case Manager, Quality Assurance and Continuous Improvement-1
TELUS Health
Toronto, ON
- Full-time
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center…
Added 12 hours ago
T
TW – Sales Manager – Gérant.e des ventes
Traction
Mississauga, ON
- Full-time
Work with Traction Regional Management and Distribution Center Management to develop, plan and implement programs, promotions, product launches and training programs
Added 12 hours ago
Ops Support Rep Shipment Resolution - Burnaby - Temporary
Purolator
Burnaby, BC
Prepare packages for redelivery (tracking data, labels, repackaging, etc.)
Added 13 hours ago
UO
ESL Student Support, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Customer Service and Operations, the position is responsible for planning and executing student excursions and providing customer and clerical support for high…
Added 14 hours ago
Loyalty & Guest Feedback Coordinator
Northland Properties
Vancouver, BC
…of voice of customer, guest feedback and online reputation data into broader marketing efforts, including weekly, monthly, quarterly, yearly and ad hoc reporting. We’re looking for someone…
Added 14 hours ago
A
Cyber Security Health Industry Lead
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…responding to the unknown, or running an entire security operations center, we will help companies build cyber resilience to grow with confidence. Our team of the security sector’s…
Added 14 hours ago
YL
Customer Experience Representative
Young Living Essential Oils
Calgary, AB
- Full-time
2+ years of customer service or customer experience in a call center, retail, or support environment.
Added 14 hours ago
FSQA Technician
HelloFresh
Mississauga, ON
…safety and quality assurance system. Reporting to the site FSQA Manager, you will work closely with the Production and Receiving teams to uphold our FSQA standards at the distribution…
Added 14 hours ago
CI
Manager, Sales Governance and Operations
Calian in Space & Technology
Ottawa, ON
- Full-time
We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this…

Sandman Hotel Group

Loyalty & Guest Feedback Coordinator

BC, Canada
West Vancouver, BC, Canada

COMPENSATION RANGE: $60,000-70,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: COMPENSATION RANGE: $60,000-70,000
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYER: Northland Properties Corporation (NPC)

LOCATION: Support Centre, Vancouver, BC

EMPLOYMENT TYPE: Full Time

COMPENSATION RANGE: $60,000-70,000

BENEFITS: Health/Dental/Vision, RRSP, Paid Time Off, Employee Perks

The Role

Northland Properties is seeking a detail-orientated and tech-savvy Marketing Specialist to join our dynamic Shared Services Marketing team. This unique role supports the overall strategy and execution of voice of customer, guest feedback, loyalty, online reputation, listings management and gift card support across multiple hotel and restaurant brands.

The ideal candidate will bring a strong background in hospitality operations, particularly in reservations and guest services, combined with a high level of comfort working within online reputation dashboards, location listings, reporting platforms, and mobile/desktop admin tools. Proficiency in Microsoft Office, Excel (including Power Query), PowerBI and PowerPoint is essential. Experience with systems such as Opera Cloud PMS, Reporting & Analytics, TravelClick GMS, GV360, iHotelier, Galaxy and Google listings is a significant asset.

Success in this position requires strong analytical skills, organizational ability, and attention to detail, as well as excellent communication and multitasking capabilities. The successful candidate must be able to manage multiple projects across various platforms while supporting the integration of voice of customer, guest feedback and online reputation data into broader marketing efforts, including weekly, monthly, quarterly, yearly and ad hoc reporting. We’re looking for someone who is adaptable, comfortable working flexible hours, and eager to contribute new ideas within an evolving and fast-paced hospitality environment.

Key Responsibilities

Provide support to current and legacy hotel & restaurant loyalty program members.
Assist with projects that enhance our Voice of Customer Strategy, including operational improvements and future product development.
Collaborate closely with the Senior Manager, Loyalty & Guest Feedback, to create and maintain documentation related to voice of customer and online reputation initiatives.
Interact with guests and hotel/restaurant management to address and resolve issues promptly and professionally, closing the loop.
Analyze guest feedback data through scorecards, metrics & surveys.
Manage follow-ups on guest feedback, including issuing letters, certificates, gift cards and administrative updates to profiles and points.
Work in coordination with hotel/restaurant Guest Services and Marketing teams.
Support departmental projects and development related to hotel/restaurant systems.

Qualifications & Skills

Hospitality Background: Minimum experience in a call center, front desk, guest relations, guest feedback, or back-office administrative roles within hotels or hospitality organizations.
Technical Proficiency: Strong skills in Microsoft Office, Excel (including Power Query),PowerPoint, PowerBI, and Oracle Reporting. Experience with Opera Cloud PMS, Reporting & Analytics, TravelClick GMS, GV360, iHotelier, Galaxy platforms is a strong asset.
Analytical & Reporting Skills: High attention to detail with proven ability to analyze data, generate reports & PPT decks (weekly, monthly, quarterly, yearly, ad hoc), and evaluate program performance using metrics, scorecards and surveys.
Project Management & Innovation: Demonstrated experience in developing, supporting, and measuring special projects related to voice of customer. Skilled in managing multiple, diverse initiatives simultaneously with strong time management and organizational skills. Proactive in bringing forward innovative ideas to improve processes and enhance customer experience.
Cross-functional Collaboration: Ability to effectively lead and participate in cross-functional initiatives, working with internal departments and external partners across various organizational levels, including senior management, operational teams, and marketing stakeholders.
Communication & Interpersonal Skills: Strong written and verbal communication skills with the ability to influence, present ideas clearly, and collaborate across teams and brands. Excellent interpersonal skills to build and maintain productive working relationships.
Customer-Centric Mindset: Experience working with Voice of Customer programs and a demonstrated passion for improving guest experience through feedback.
Flexibility & Adaptability: Comfortable working in a fast-paced, evolving environment with flexible hours, multiple systems, and mobile/desktop platforms.
Languages: Fluency in written and spoken English is required. Bilingualism in French and/or Spanish is considered an asset.

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

Apply About employer

More about this job

Responsibilities

Support loyalty program members and coordinate guest feedback follow-ups, including resolving issues and administering letters, certificates, gift cards, and profile or points updates. Analyze guest feedback and program performance, prepare recurring and ad hoc reports, and collaborate on voice-of-customer initiatives, documentation, and hospitality systems projects.

Requirements

Candidates need hospitality experience in areas such as call centers, front desks, guest relations, guest feedback, or back-office administration, along with strong Microsoft Office, Excel with Power Query, Power BI, PowerPoint, and Oracle Reporting skills. The role also requires analytical and reporting ability, strong organization and communication, experience supporting voice-of-customer projects, and flexibility across multiple systems and teams.

Skills

Hospitality Operations
Guest Relations
Voice of Customer
Guest Feedback Analysis
Online Reputation Management
Microsoft Excel
Power Query
Power BI
Microsoft PowerPoint
Oracle Reporting
Data Analysis
Reporting
Project Management
Cross-Functional Collaboration
Customer Service
Communication

Benefits

Health Insurance
Dental Insurance
Vision Insurance
RRSP
Paid Time Off
Employee Perks

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Loyalty Programs
Voice of Customer
Guest Feedback
Online Reputation
Listings Management
Gift Cards
Microsoft Office
Microsoft Excel
Power Query
Power BI
Microsoft PowerPoint
Oracle Reporting
Opera Cloud PMS
Reporting and Analytics
TravelClick GMS
GV360
iHotelier
Galaxy
Google Listings
Scorecards
Metrics
Surveys
Guest Services
Reservations
Data Analysis
Project Management
Cross-Functional Collaboration
Customer Experience
Reputation Dashboards

Report this job