Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 hours ago
W
Associate Technical Consultant
Worley
Calgary, AB · Edmonton, AB · Markham, ON · Oakville, ON · Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
…and commissioning activities. The successful candidate will lead the architecture and overall engineering of telecommunication systems such as wired and wireless networks, fiber optic…
Added 3 hours ago
AC
Senior Full Stack Developer (AWS)
Adastra Corporation
Toronto, ON
- Other
We are looking for a Senior Full Stack Developer to take ownership of backend architecture and development for end-user self-service and access visibility solutions. This role combines…
Added 3 hours ago
AC
Data Analyst - Identity and Access management
Adastra Corporation
Markham, ON
- Other
Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Cybersecurity, Engineering, Mathematics, Statistics or a related discipline, or an equivalent combination of…
Added 4 hours ago
SL
Business Portfolio Manager
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Lead portfolio financial management, including forecasting, actuals/variance analysis, cost allocation, capitalization/amortization, resource costing, benefits tracking, and reconciliation…
Added 4 hours ago
AC
Workday Integration Developer
Adastra Corporation
Markham, ON
- Other
We are looking for a hands-on Workday Integration Developer to design, build, and support secure and reliable integrations between Workday and enterprise systems. The role will focus…
Added 5 hours ago
SH
Loyalty & Guest Feedback Coordinator
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
…Query), PowerBI and PowerPoint is essential. Experience with systems such as Opera Cloud PMS, Reporting & Analytics, TravelClick GMS, GV360, iHotelier, Galaxy and Google listings is a…
Added 5 hours ago
B
QA Automation Lead - ATM/POS/Payments
BeachHead
Toronto, ON
- $70 to $75 CAD / hour
- Contract
Can you lead innovative QA automation initiatives in financial services? Apply Now!
Added 5 hours ago
FC
Business Analyst - Data Warehouse & Business Intelligence
Fidelity Canada
Toronto, ON
- Full-time
Lead the discovery, articulation, and clarification of business requirements for data warehouse, ETL, and BI reporting solutions.
Added 6 hours ago
Sales Manager
Northland Properties
Vancouver, BC
Strong prospecting skills, including cold calling, lead qualification, outreach, and closing new business.
Added 6 hours ago
PV
Help Desk Analyst
Pet Valu
Markham, ON
- $50,000 to $55,000 CAD / year
- Full-time
…technologies via phone to end users. The incumbent will take the lead role in Help Desk projects in relation to system updates and the communication of process changes. They will also…
Added 6 hours ago
Digital Architect
Government of Alberta
AB
This role bridges the gap between business strategy and technological execution, translating complex organizational goals into robust, scalable, secure, and AI-enabled digital architectures.
Added 6 hours ago
Fullstack Developer
Adastra Corporation
Markham, ON
We are seeking a Full Stack Developer with a strong focus on frontend engineering to help build modern, user-centric web applications that deliver analytics, AI-driven insights, operational…
Added 7 hours ago
CP
Senior Manager, Cybersecurity Operations & Vulnerability Management
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Lead analysis of emerging threats, AI-enabled attacks, supply-chain risks, and cloud-native exploitation trends.
Added 7 hours ago
Loyalty & Guest Feedback Coordinator
Northland Properties
Vancouver, BC
…Query), PowerBI and PowerPoint is essential. Experience with systems such as Opera Cloud PMS, Reporting & Analytics, TravelClick GMS, GV360, iHotelier, Galaxy and Google listings is a…
Added 7 hours ago
A
Entry Level Technology Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
Support shaping enterprise transformations enabled by technology platforms.
Added 7 hours ago
O
Manager, Software Development
OpenText
Richmond Hill, ON
- Full-time
Lead incident follow-up, root-cause analysis, and corrective actions in a blameless, learning-oriented manner.
Added 7 hours ago
SAP SuccessFactors Consulting Manager - Technical Integrations Lead
EY
AB · Toronto, ON · Calgary, AB
We're seeking a dynamic and technically skilled SAP SuccessFactors Consulting Manager - Technical Integrations Lead to join our growing HR Technology practice. This role is ideal for…
Added 7 hours ago
LP
Senior Administrator & Yardi Operations (Condominium)
Larlyn Property Management Ltd.
London, ON
- Full-time
join our growing team as Administration & Yardi Operations Team Lead (Condominium Management). This leadership role is responsible for driving operational excellence, elevating team…
Added 7 hours ago
ML
Manager, HR Services
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
Lead change management, training, and adoption for AI-enabled tools; build AI literacy within the HR Services team and reinforce accountable, ethical, and effective use.
Added 7 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…and senior leadership in defining and delivering technology-enabled business solutions. Reporting to the Sr. Director, PPO, this role will translate complex business needs into structured…
Added 8 hours ago
JT
Workforce Specialist, Job ID# 7079
JVS Toronto
Toronto, ON
- Full-time
Maintain accurate, timely, and confidential records across multiple CRM systems.
Added 8 hours ago
B
SENIOR BUSINESS ADVISOR - TECHNOLOGY AND OPERATIONS
BDC
Montreal, QC
- Full-time
…select, implement, and optimize digital technologies, enterprise systems, and operational practices. The position leads consulting engagements focused on digital transformation, ERP/CRM…
Added 9 hours ago
A
Forward Deployed Solutions Lead
Accenture
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Connect agents securely to enterprise applications, APIs, operational systems, and data sources.
Added 9 hours ago
S
Senior Manager - Environmental Design and Approvals
SYSTRA
Toronto, ON
- Full-time
Lead the subject matter expert team tasked to complete Due Diligence work and reporting.
Added 10 hours ago
PF
Professional Services Consultant
PureFacts Financial Solutions
Toronto, ON
- $80,000 to $100,000 CAD / year
Lead training and requirements gathering workshops, discovery sessions, and solution design discussions with clients.

Sandman Hotel Group

Loyalty & Guest Feedback Coordinator

BC, Canada
West Vancouver, BC, Canada

COMPENSATION RANGE: $60,000-70,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: COMPENSATION RANGE: $60,000-70,000
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYER: Northland Properties Corporation (NPC)

LOCATION: Support Centre, Vancouver, BC

EMPLOYMENT TYPE: Full Time

COMPENSATION RANGE: $60,000-70,000

BENEFITS: Health/Dental/Vision, RRSP, Paid Time Off, Employee Perks

The Role

Northland Properties is seeking a detail-orientated and tech-savvy Marketing Specialist to join our dynamic Shared Services Marketing team. This unique role supports the overall strategy and execution of voice of customer, guest feedback, loyalty, online reputation, listings management and gift card support across multiple hotel and restaurant brands.

The ideal candidate will bring a strong background in hospitality operations, particularly in reservations and guest services, combined with a high level of comfort working within online reputation dashboards, location listings, reporting platforms, and mobile/desktop admin tools. Proficiency in Microsoft Office, Excel (including Power Query), PowerBI and PowerPoint is essential. Experience with systems such as Opera Cloud PMS, Reporting & Analytics, TravelClick GMS, GV360, iHotelier, Galaxy and Google listings is a significant asset.

Success in this position requires strong analytical skills, organizational ability, and attention to detail, as well as excellent communication and multitasking capabilities. The successful candidate must be able to manage multiple projects across various platforms while supporting the integration of voice of customer, guest feedback and online reputation data into broader marketing efforts, including weekly, monthly, quarterly, yearly and ad hoc reporting. We’re looking for someone who is adaptable, comfortable working flexible hours, and eager to contribute new ideas within an evolving and fast-paced hospitality environment.

Key Responsibilities

Provide support to current and legacy hotel & restaurant loyalty program members.
Assist with projects that enhance our Voice of Customer Strategy, including operational improvements and future product development.
Collaborate closely with the Senior Manager, Loyalty & Guest Feedback, to create and maintain documentation related to voice of customer and online reputation initiatives.
Interact with guests and hotel/restaurant management to address and resolve issues promptly and professionally, closing the loop.
Analyze guest feedback data through scorecards, metrics & surveys.
Manage follow-ups on guest feedback, including issuing letters, certificates, gift cards and administrative updates to profiles and points.
Work in coordination with hotel/restaurant Guest Services and Marketing teams.
Support departmental projects and development related to hotel/restaurant systems.

Qualifications & Skills

Hospitality Background: Minimum experience in a call center, front desk, guest relations, guest feedback, or back-office administrative roles within hotels or hospitality organizations.
Technical Proficiency: Strong skills in Microsoft Office, Excel (including Power Query),PowerPoint, PowerBI, and Oracle Reporting. Experience with Opera Cloud PMS, Reporting & Analytics, TravelClick GMS, GV360, iHotelier, Galaxy platforms is a strong asset.
Analytical & Reporting Skills: High attention to detail with proven ability to analyze data, generate reports & PPT decks (weekly, monthly, quarterly, yearly, ad hoc), and evaluate program performance using metrics, scorecards and surveys.
Project Management & Innovation: Demonstrated experience in developing, supporting, and measuring special projects related to voice of customer. Skilled in managing multiple, diverse initiatives simultaneously with strong time management and organizational skills. Proactive in bringing forward innovative ideas to improve processes and enhance customer experience.
Cross-functional Collaboration: Ability to effectively lead and participate in cross-functional initiatives, working with internal departments and external partners across various organizational levels, including senior management, operational teams, and marketing stakeholders.
Communication & Interpersonal Skills: Strong written and verbal communication skills with the ability to influence, present ideas clearly, and collaborate across teams and brands. Excellent interpersonal skills to build and maintain productive working relationships.
Customer-Centric Mindset: Experience working with Voice of Customer programs and a demonstrated passion for improving guest experience through feedback.
Flexibility & Adaptability: Comfortable working in a fast-paced, evolving environment with flexible hours, multiple systems, and mobile/desktop platforms.
Languages: Fluency in written and spoken English is required. Bilingualism in French and/or Spanish is considered an asset.

At Northland Properties Corporation (NPC), we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

NPC uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. NPC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. NPC does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email humanresources@northland.ca. NPC takes seriously its obligations under the Human Rights Code

Apply About employer

More about this job

Responsibilities

Support loyalty program members and coordinate guest feedback follow-ups, including resolving issues and administering letters, certificates, gift cards, and profile or points updates. Analyze guest feedback and program performance, prepare recurring and ad hoc reports, and collaborate on voice-of-customer initiatives, documentation, and hospitality systems projects.

Requirements

Candidates need hospitality experience in areas such as call centers, front desks, guest relations, guest feedback, or back-office administration, along with strong Microsoft Office, Excel with Power Query, Power BI, PowerPoint, and Oracle Reporting skills. The role also requires analytical and reporting ability, strong organization and communication, experience supporting voice-of-customer projects, and flexibility across multiple systems and teams.

Skills

Hospitality Operations
Guest Relations
Voice of Customer
Guest Feedback Analysis
Online Reputation Management
Microsoft Excel
Power Query
Power BI
Microsoft PowerPoint
Oracle Reporting
Data Analysis
Reporting
Project Management
Cross-Functional Collaboration
Customer Service
Communication

Benefits

Health Insurance
Dental Insurance
Vision Insurance
RRSP
Paid Time Off
Employee Perks

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Loyalty Programs
Voice of Customer
Guest Feedback
Online Reputation
Listings Management
Gift Cards
Microsoft Office
Microsoft Excel
Power Query
Power BI
Microsoft PowerPoint
Oracle Reporting
Opera Cloud PMS
Reporting and Analytics
TravelClick GMS
GV360
iHotelier
Galaxy
Google Listings
Scorecards
Metrics
Surveys
Guest Services
Reservations
Data Analysis
Project Management
Cross-Functional Collaboration
Customer Experience
Reputation Dashboards

Report this job