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Added 7 mins ago
Business Analyst - Payments
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$64 to $78 CAD / hour
Contract
Reporting to the Senior Manager, Payments Platform Capabilities, the successful candidate will play a critical role in the management and delivery of business analysis activities on…
Added 7 mins ago
Environmental Health & Safety (EHS) Specialist - Edmonton or Calgary (AB)
Siemens
Calgary, AB · AB
The Environmental, Health and Safety (EHS) Specialist supports the development, implementation, and continuous improvement of Siemens' EHS programs and initiatives. Working closely with…
Added 7 mins ago
Senior Business Analyst and Technology Project Lead
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Added 7 mins ago
Senior Agentic AI Engineer- Physical AI hub, Kitchener
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Kitchener, ON
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Design Manager
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Lead end‑to‑end design management from concept development through construction.
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Under the direction of a senior employee, Mine Utility Person duties such as:
Added 7 mins ago
Senior Reliability Technologist (Permanent)
Orano
SK · McClean Lake, Saskatchewan
…candidates with a range of experience levels, from intermediate to senior. If you are ready to make an impact, we invite you to join our dynamic team and encourage you to…
Added 7 mins ago
Mine Utility Person - Temporary (Talent Pool)
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Geo-Technician (1 Year Term) - 4 Positions
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Work on Orano’s exploration projects, in accordance with the direction of the Project Geologists and/or the Senior Geo-Technician
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Senior Geologist
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Supervise a broad scope of exploration projects, including specific aspects of projects as part of strategy development and/or advanced projects
Added 7 mins ago
Manager, Customer Energy Management (Residential, Small Commercial & Programs)
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Reporting to the Senior Manager, Energy Products and Planning, the Manager, Customer Energy Management leads the delivery of electrification, climate action, and energy efficiency programs…
Added 7 mins ago
Manager, Training and Exercising Coordination
The Government of Nova Scotia
NS · Flexible, NS
…centres. The Department also works to ensure critical government services continue to function during and after critical…
Added 7 mins ago
Administrative Assistant (Secretary 3)
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Halifax, NS
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Added 22 mins ago
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Added 22 mins ago
Cook for Corporate Service - Garde Mange "sandwich and fruit platter"
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$19 to $20 CAD / hour
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Added 37 mins ago
Medical Director, End of Life Care IH West
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Added 37 mins ago
Director, Innovation & Operations
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(Finance) Senior Manager, Finance & Operations
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Principal CRM Developer
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Added 37 mins ago
Senior Commercial Underwriter
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Our client is seeking an experienced Senior Commercial Underwriter to join a growing commercial property and casualty team in Alberta. This is an opportunity for a technically strong…
Added 37 mins ago
Design Engineer - VTCA
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Woodstock, ON
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Support development projects through creation of CAD designs, finite element analysis, 3D printing, testing of products, creation of slideshows, and presenting the findings to senior…
Added 1 hour ago
Senior Agile Project Manager
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Toronto, ON
Full-time
We are looking for a Senior Agile Project Manager with strong experience in Agile delivery, stakeholder management, Jira administration, project reporting, and technical project…
Added 1 hour ago
Senior Administrative Assistant
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…chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your…
Added 1 hour ago
Operations Director, A65 Disassembly and Inspection/ Directeur des operations, démontage et de l'inspection A65
Siemens Energy
Montreal, QC
Full-time
Serve as the primary communication link between the team, senior management, and adjacent departments like Planning, Engineering, and Assembly.
Added 1 hour ago
Deputy Chief Architect
Department of National Defence/Ministère de la Défense nationale
Ottawa, ON
$135,086 to $156,341 CAD / year
Full-time
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Sandvik

Global Account Manager

Sudbury, ON, Canada
Greater Sudbury, ON, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

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Applications open in a new tab.

Original job description

GLOBAL ACCOUNT MANAGER

LOCATION: CANADA

At Sandvik business area Mining [SMR], we’re evolving how we attract, engage, and develop top talent through a more employee-centric, digital, and agile approach. Guided by the Sandvik Shift strategy – our platform is dedicated to fostering growth and elevating customer service. Currently, we have an exciting opportunity as Global Key Account Manager.

In this pivotal role, you shape global partnerships, drive innovation, and set new standards for mining excellence. From day one, you forge impactful relationships and deliver real value in a fast-paced, international environment.

The purpose of the Global Account Manager (GAM) role is to lead and coordinate Sandvik’s overall strategic relationship with our customer, one of the company’s Key global customers. The role exists to ensure consistent, high-quality support across divisions, and to safeguard Sandvik’s strong market position amid increasing complexity and internal and external pressures.

Key Responsibilities

Drive strategic customer management and act as the primary interface between Sandvik and the customer.
Coordinate across divisions and internal stakeholders to deliver a unified, consistent customer experience.
Maintain and strengthen Sandvik’s leadership position in automation, advanced equipment, and aftermarket services with the customer.
Engage effectively with senior executives and operational teams to build strong customer alignment.
Understand and guide discussions on financial aspects such as margins, networking capital, and contract structures.

About The Job

This is a key role in advancing our partnership with a key customer, ensuring sustainable growth and outstanding customer service. You will collaborate with internal teams and engage with senior leaders – all while championing Sandvik’s values and vision.

Job Responsibilities

Develop and execute actionable plans with internal stakeholders to unlock future business opportunities.
Cultivate strong, lasting relationships with internal and external stakeholders to deliver effective engagement.
Ensure customer stakeholders fully understand the value delivered by Sandvik’s solutions and how it supports their strategic goals.
Monitor performance against plan expectations and take decisive action to adjust as necessary.
Act as an ambassador, fostering trust and collaboration at every touchpoint.
Drive profitable relationships and discover new revenue opportunities with key accounts.

Location and flexibility

This role offers flexibility and requires travel to connect with teams and customers as required. A significant amount of travel will be required, both domestically and internationally to USA, Europe, Australia and Africa. The successful candidate must be based within reasonable travel distance of a major Canadian airport.

Your profile

You bring a strong track record in account management within complex, multicultural environments, with a knack for strategic thinking and analytical problem-solving. Fluency in English, verbally and written, is essential. The successful candidate will regularly interact with employees, customers, and stakeholders across Canada and internationally where English is the primary language of communication.

You’re a proven leader who builds and develops high-performing teams. Your outstanding communication skills and collaborative style help you forge effective relationships with stakeholders at every level. Navigating matrix organizations comes naturally to you –setting clear goals, taking initiative, and driving results for exceptional customer satisfaction. With your multicultural awareness, you go beyond expectations to deliver lasting value for clients and the business.

Our Culture

Our core values are the soul of our company. They guide our actions and daily business decisions. We are proud of our open-minded culture, where employees are encouraged to share ideas, challenge thinking, and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work every day.

We take pride in agile, customer-focused decision making and empower our employees through strong performance management, meaningful development opportunities, and the ability to grow their careers within a global organization.

Do you want to learn more?

To learn more about Sandvik, our people and products please visit our website: https://www.home.sandvik/en/about-us/

How To Apply

Interested candidates should apply to the Global Account Manager position at www.sandvik.com/careers, requisition # R0098015. While we thank all candidates for their interest, only those considered for an interview will be contacted.

Our recruitment process is open and fair – we welcome all applicants and evaluate every unique application in line with the specified requirements profile, to find the best match for the position.

We are an equal opportunity employer which values diversity in the workplace, and we encourage applications from members of equity-seeking groups including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.

Our recruitment process may involve the use of artificial intelligence to assist with application screening. AI tools support but do not replace human decision-making. Personal information collected during this process is handled in accordance with the Personal Information Protection and Electronic Documents Act

We are committed to creating an inclusive and barrier-free experience for applicants with accessibility needs; therefore, requests for accommodation can be made at any stage during the recruitment process. Please contact commonHR.canada@sandvik.com for more information.

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More about this job

Responsibilities

Lead Sandvik’s strategic relationship with a key global mining customer, serving as the primary interface and coordinating internal divisions to provide consistent support. Develop account plans, strengthen customer alignment, monitor performance, and identify profitable growth opportunities across equipment, automation, and aftermarket services.

Requirements

Candidates should have a strong account management track record in complex, multicultural environments, along with strategic thinking, analytical problem-solving, leadership, and strong communication skills. Fluent written and spoken English is essential, and the candidate must be based within reasonable travel distance of a major Canadian airport and able to travel extensively internationally.

Skills

Strategic Account Management
Strategic Planning
Cross-Functional Coordination
Stakeholder Engagement
Executive Communication
Financial Analysis
Contract Negotiation
Revenue Growth
Performance Monitoring
Analytical Problem-Solving
Team Leadership
Matrix Organization Management
Customer Satisfaction
Multicultural Communication
Mining Industry Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Global Account Management
Key Account Management
Mining
Strategic Customer Management
Automation
Advanced Equipment
Aftermarket Services
Strategic Planning
Cross-Functional Coordination
Stakeholder Engagement
Executive Engagement
Margins
Working Capital
Contract Structures
Business Development
Revenue Growth
Performance Monitoring
Matrix Organizations
Multicultural Environments
Customer Service
International Travel

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