Branch Manager
- Mount Pearl, NL, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Branch Manager – Mount Pearl Branch
Sansom Equipment Limited is the leading distributor and service provider for generators, engines, pumps, blowers, valves, variable frequency drives and packaged engineered systems for industrial and municipal applications across Atlantic Canada.
We are seeking a results-driven Branch Manager to lead our Mount Pearl Branch, overseeing integrated sales support, parts, and field/shop service operations. Reporting to the Vice President, this role is accountable for overall branch performance, including financial results, operational efficiency, and team leadership.
Key Responsibilities
P&L Ownership & Performance
Sansom Equipment Limited is the leading distributor and service provider for generators, engines, pumps, blowers, valves, variable frequency drives and packaged engineered systems for industrial and municipal applications across Atlantic Canada.
We are seeking a results-driven Branch Manager to lead our Mount Pearl Branch, overseeing integrated sales support, parts, and field/shop service operations. Reporting to the Vice President, this role is accountable for overall branch performance, including financial results, operational efficiency, and team leadership.
Key Responsibilities
P&L Ownership & Performance
- Lead overall branch operations with full accountability for P&L performance.
- Develop and execute annual operating plans and budgets.
- Monitor performance metrics and drive profitability improvements across all departments.
- Lead a culture of accountability and continuous improvement.
- Manage branch budgeting, forecasting, and reporting.
- Oversee service order accuracy, billing, and cost tracking.
- Support accounts receivable and collections in coordination with sales and finance.
- Ensure adherence to pricing, quoting, and approval processes.
- Oversee daily branch operations, including inventory management, parts department performance, equipment and service coordination, and logistics
- Ensure efficient workflows, resource allocation, and high productivity.
- Drive operational consistency and adherence to company standards.
- Work closely with the Service Manager to ensure high standards of workmanship, quality, and efficiency.
- Build relationships with key customers within the assigned region.
- Act as escalation point for complex equipment, service, or delivery issues.
- Ensure consistent, high-quality customer service across all departments.
- Align branch operations with corporate sales strategies, targets, and initiatives.
- Work closely with the Vice President and sales team (inside & outside) to support sales execution and customer commitments.
- Participate in joint customer calls when required.
- Collaborate on forecasting, inventory planning, and pricing alignment to drive revenue and margin performance.
- Provide feedback to corporate and sales leadership on market conditions, customer needs, and competitive activity.
- Lead, coach, and develop a cross-functional team across sales, service, parts, and operations.
- Foster a culture of accountability, teamwork, and customer-focused performance.
- Conduct regular performance reviews, provide ongoing feedback, and support individual development plans.
- Identify skill gaps and support training in technical, sales, and operational competencies.
- Support recruitment, onboarding, and retention of high-performing team members.
- Drive engagement and alignment across teams to ensure consistent execution communication.
- Lead a strong safety culture across shop and field operations.
- Ensure compliance with all regulatory and company standards.
- Oversee safe work practices for mechanical, electrical, and marine applications.
- Demonstrated ability to lead teams across sales support, service, and operations.
- Strong financial acumen (P&L responsibility required).
- Experience working in a multi-branch environment in industrial supply, distribution, or a related field.
- Strong leadership, decision-making, and problem-solving skills.
More about this job
Responsibilities
Lead the Mount Pearl branch’s financial performance and daily operations across sales support, parts, service, and logistics, while improving profitability, efficiency, and customer experience. Develop the cross-functional team, align branch execution with corporate sales strategies, and ensure safe, compliant operations.
Requirements
Candidates must demonstrate leadership across sales support, service, and operations, along with strong financial acumen and P&L responsibility. Experience in a multi-branch industrial supply, distribution, or related environment is required, as are strong decision-making and problem-solving skills.
Skills
- P&L Management
- Financial Planning
- Budgeting And Forecasting
- Branch Operations
- Inventory Management
- Operational Efficiency
- Team Leadership
- Employee Development
- Sales Alignment
- Service Operations
- Parts Management
- Logistics Coordination
- Safety Compliance
- Problem-Solving
- Continuous Improvement
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Sales
- Finance & Accounting
- Customer Service & Support
- Logistics
Keywords
- P&L Ownership
- Annual Operating Plans
- Budgeting
- Forecasting
- Financial Reporting
- Profitability
- Service Orders
- Billing
- Cost Tracking
- Accounts Receivable
- Collections
- Pricing
- Quoting
- Inventory Planning
- Equipment Coordination
- Field Service
- Shop Service
- Industrial Distribution
- Generators
- Engines
- Pumps
- Blowers
- Valves
- Variable Frequency Drives
- Packaged Engineered Systems
- Mechanical Applications
- Electrical Applications
- Marine Applications
- Safety Compliance
- Customer Service