Closed listing
Office Administrator
- Mount Pearl, NL, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 2–5 years of experience in an administrative, office coordination, service administration, or similar role
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Office Administrator – Mount Pearl
Sansom Equipment Limited
SANSOM EQUIPMENT LIMITED has been a leading distributor and service provider for pumps, generators, blowers, valves, VFDs and packaged engineered systems for industrial and municipal applications across Eastern Canada since 1964.
We are seeking an Office Administrator to join our Mount Pearl team. Reporting to the Branch Manager, this role will provide administrative and operational support to the Mount Pearl branch, with a particular focus on service administration, customer support, safety compliance, warranty and equipment registrations, and general office coordination. This position is ideal for an organized, detail-oriented individual who enjoys working in a fast-paced environment and supporting multiple areas of the business.
Responsibilities
Sansom Equipment Limited
SANSOM EQUIPMENT LIMITED has been a leading distributor and service provider for pumps, generators, blowers, valves, VFDs and packaged engineered systems for industrial and municipal applications across Eastern Canada since 1964.
We are seeking an Office Administrator to join our Mount Pearl team. Reporting to the Branch Manager, this role will provide administrative and operational support to the Mount Pearl branch, with a particular focus on service administration, customer support, safety compliance, warranty and equipment registrations, and general office coordination. This position is ideal for an organized, detail-oriented individual who enjoys working in a fast-paced environment and supporting multiple areas of the business.
Responsibilities
- Provide day-to-day administrative support to the Mount Pearl branch, including answering calls, responding to inquiries, maintaining customer accounts and coordinating office requirements.
- Provide administrative support to the Service Department, including processing service orders, estimates, purchase orders, customer purchase orders, and related documentation in NetSuite.
- Coordinate service-related requirements including travel, accommodations, equipment shipments, materials, and other job-related arrangements, while supporting technicians and service staff as required.
- Coordinate and maintain service contracts, equipment registrations, warranty claims, and close-out documentation, including Kohler and MAN registrations and warranty submissions.
- Maintain accurate records and documentation for completed jobs, including equipment registrations, manuals, and customer documentation.
- Support branch and company-wide safety initiatives, including maintaining safety records, training matrices, manuals, inspections, and compliance documentation.
- Assist with COR certification audits and maintain required WHSCC, insurance, and other safety and compliance documentation, including online platforms such as Avetta and CBRE.
- Monitor tender opportunities and assist with the preparation and submission of tender packages, including gathering documentation and preparing costing spreadsheets.
- Maintain office supplies, coordinate building maintenance, and organize staff meals, training sessions, and branch events.
- Coordinate inventory transfers between branches and maintain related vehicle, trailer, tools, uniform, and other tracking records.
- Maintain and update internal spreadsheets and administrative tracking systems to ensure accurate and up-to-date information.
- Provide general administrative and operational support to the Branch Manager, Service Manager, and other branch personnel as required.
- Post-secondary education in Business Administration, Office Administration, or a related field would be considered an asset
- 2–5 years of experience in an administrative, office coordination, service administration, or similar role
- Strong organizational skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Strong problem-solving skills and the ability to work independently
- Ability to work collaboratively with service technicians, management, customers, vendors, and other branch personnel
- Medical and dental benefits
- Employer-matched RRSP program
- Group insurance
- Competitive compensation package
- Opportunities for professional growth within a long-standing, successful organization
More about this job
Responsibilities
Provide administrative and operational support to the Mount Pearl branch, including service order processing, customer support, travel and shipment coordination, and warranty and equipment registrations. Maintain safety and compliance records, assist with tenders and audits, coordinate office and inventory needs, and support branch managers and staff.
Requirements
The role seeks 2–5 years of experience in administration, office coordination, service administration, or a similar position; post-secondary education in business or office administration is an asset. Candidates should be organized, detail-oriented, strong communicators, able to manage competing priorities and deadlines, and comfortable working independently and collaboratively.
Skills
- Office Administration
- Service Administration
- Customer Support
- Recordkeeping
- Attention To Detail
- Organization
- Written Communication
- Verbal Communication
- Time Management
- Problem-Solving
- Multitasking
- Safety Compliance
- Warranty Administration
- Tender Preparation
- Inventory Coordination
- Independent Work
Benefits
- Medical And Dental Benefits
- Employer-Matched RRSP Program
- Group Insurance
- Professional Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Security & Safety
- Logistics
Keywords
- NetSuite
- Service Orders
- Estimates
- Purchase Orders
- Service Contracts
- Equipment Registrations
- Warranty Claims
- Kohler
- MAN
- Safety Records
- Training Matrices
- COR Certification
- WHSCC
- Avetta
- CBRE
- Tender Packages
- Costing Spreadsheets
- Inventory Transfers
- Vehicle Tracking
- Office Coordination