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Sansom Equipment Limited

Office Administrator

Mount Pearl, NL, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: 2–5 years of experience in an administrative, office coordination, service administration, or similar role
Posting language: English
Posted: Oct 5, 2026

Original job description

Office Administrator – Mount Pearl

Sansom Equipment Limited

SANSOM EQUIPMENT LIMITED has been a leading distributor and service provider for pumps, generators, blowers, valves, VFDs and packaged engineered systems for industrial and municipal applications across Eastern Canada since 1964.

We are seeking an Office Administrator to join our Mount Pearl team. Reporting to the Branch Manager, this role will provide administrative and operational support to the Mount Pearl branch, with a particular focus on service administration, customer support, safety compliance, warranty and equipment registrations, and general office coordination. This position is ideal for an organized, detail-oriented individual who enjoys working in a fast-paced environment and supporting multiple areas of the business.

Responsibilities

Provide day-to-day administrative support to the Mount Pearl branch, including answering calls, responding to inquiries, maintaining customer accounts and coordinating office requirements.
Provide administrative support to the Service Department, including processing service orders, estimates, purchase orders, customer purchase orders, and related documentation in NetSuite.
Coordinate service-related requirements including travel, accommodations, equipment shipments, materials, and other job-related arrangements, while supporting technicians and service staff as required.
Coordinate and maintain service contracts, equipment registrations, warranty claims, and close-out documentation, including Kohler and MAN registrations and warranty submissions.
Maintain accurate records and documentation for completed jobs, including equipment registrations, manuals, and customer documentation.
Support branch and company-wide safety initiatives, including maintaining safety records, training matrices, manuals, inspections, and compliance documentation.
Assist with COR certification audits and maintain required WHSCC, insurance, and other safety and compliance documentation, including online platforms such as Avetta and CBRE.
Monitor tender opportunities and assist with the preparation and submission of tender packages, including gathering documentation and preparing costing spreadsheets.
Maintain office supplies, coordinate building maintenance, and organize staff meals, training sessions, and branch events.
Coordinate inventory transfers between branches and maintain related vehicle, trailer, tools, uniform, and other tracking records.
Maintain and update internal spreadsheets and administrative tracking systems to ensure accurate and up-to-date information.
Provide general administrative and operational support to the Branch Manager, Service Manager, and other branch personnel as required.

Qualifications

Post-secondary education in Business Administration, Office Administration, or a related field would be considered an asset
2–5 years of experience in an administrative, office coordination, service administration, or similar role
Strong organizational skills with exceptional attention to detail
Excellent written and verbal communication skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Strong problem-solving skills and the ability to work independently
Ability to work collaboratively with service technicians, management, customers, vendors, and other branch personnel

What We Offer

Medical and dental benefits
Employer-matched RRSP program
Group insurance
Competitive compensation package
Opportunities for professional growth within a long-standing, successful organization

Sansom Equipment Limited values diversity and is proud to be an Equal Opportunity Employer. We are committed to the principles and practices of employment equity and encourage all qualified individuals to apply.

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More about this job

Responsibilities

Provide administrative and operational support to the Mount Pearl branch, including service order processing, customer support, travel and shipment coordination, and warranty and equipment registrations. Maintain safety and compliance records, assist with tenders and audits, coordinate office and inventory needs, and support branch managers and staff.

Requirements

The role seeks 2–5 years of experience in administration, office coordination, service administration, or a similar position; post-secondary education in business or office administration is an asset. Candidates should be organized, detail-oriented, strong communicators, able to manage competing priorities and deadlines, and comfortable working independently and collaboratively.

Skills

Office Administration
Service Administration
Customer Support
Recordkeeping
Attention To Detail
Organization
Written Communication
Verbal Communication
Time Management
Problem-Solving
Multitasking
Safety Compliance
Warranty Administration
Tender Preparation
Inventory Coordination
Independent Work

Benefits

Medical And Dental Benefits
Employer-Matched RRSP Program
Group Insurance
Professional Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

NetSuite
Service Orders
Estimates
Purchase Orders
Service Contracts
Equipment Registrations
Warranty Claims
Kohler
MAN
Safety Records
Training Matrices
COR Certification
WHSCC
Avetta
CBRE
Tender Packages
Costing Spreadsheets
Inventory Transfers
Vehicle Tracking
Office Coordination

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