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Added 14 mins ago
Seasonal Sales Consultant, Square One
Bell
Toronto, ON
Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is…
Added 14 mins ago
Seasonal Retail Sales Associate, Londonderry Mall
Bell
Edmonton, AB
We recognize your hard work through incentives and employee discounts on services
Added 14 mins ago
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Part Time Retail Associate (Optical): Richmond Hill, ON
Specsavers
Richmond Hill, ON
- Part-time
Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
Added 14 mins ago
A
Member Engagement Associate (Part-Time)
Altea
Ottawa, ON
- Part-time
The Member Engagement Associate is the first person a member sees when they walk through the door, and that moment shapes the entire experience that follows. You are the face of the club on…
Added 14 mins ago
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Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Waterloo, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Milton, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Amherstburg, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Pharmacy Intern, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Waterloo, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps partiel jour Embauche feu vert
Shoppers Drug Mart
Saguenay, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Fonthill, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Wetaskiwin, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Newmarket, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour Embauche feu vert
Shoppers Drug Mart
Brossard, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Brockville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Fonthill, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Richmond Hill, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Pharmacy Assistant, Hourly Full Time Evening
Shoppers Drug Mart
Vancouver, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Kawartha Lakes, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
North Glengarry, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
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(CAN) Associé, marchandise générale
Walmart
Mascouche, QC
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 14 mins ago
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(CAN) Associé, équipe de l’aire des caisses
Walmart
Sorel-Tracy, QC
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 14 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Sorel-Tracy, QC
- Part-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 14 mins ago
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(CAN) General Merchandise Associate
Walmart
Winkler, MB
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…

Sansom Equipment Limited

Service Writer

Fredericton, NB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Overview: Sansom Equipment is a leading provider of industrial machinery and equipment, specializing in high-quality products and exceptional customer service. We are committed to delivering innovative solutions to meet our clients' needs across various industries.

Position: Service Writer

Job Type: Full-time

Pay: Competitive salary based on experience

Benefits:

Health, dental, and vision insurance
Retirement savings plan
Paid time off and holidays
Opportunities for professional development and advancement
Employee discounts on products and services

Responsibilities:

Service Scheduling: Coordinate service requests from clients and schedule appointments for technicians based on availability and urgency.
Client Communication: Serve as the primary point of contact for clients regarding service inquiries, updates, and resolutions. Maintain clear and effective communication to ensure customer satisfaction.
Dispatch Support: Assist in dispatching technicians to service locations, providing necessary information and resources for efficient job completion.
Parts Procurement: Coordinate with parts department to ensure availability of required parts for service appointments. Manage inventory levels and order supplies as needed.
Documentation: Maintain accurate records of service requests, appointments, and job details. Generate reports as necessary to track service performance and identify areas for improvement.
Quality Assurance: Conduct follow-up calls or surveys with clients to gather feedback on service quality and identify areas for improvement.
Team Collaboration: Collaborate with service technicians, sales representatives, and other departments to streamline processes and enhance overall service delivery.
Administrative Support: Assist in administrative tasks such as billing, invoicing, and data entry to support efficient operations.

Qualifications:

High school diploma or equivalent; associate's or bachelor's degree preferred
Previous experience in customer service, dispatching, or related field preferred
Strong communication and interpersonal skills
Excellent organizational and time management abilities
Proficiency in Microsoft Office suite and scheduling software
Ability to thrive in a fast-paced environment and adapt to changing priorities
Attention to detail and problem-solving skills

Join our dynamic team at Sansom Equipment and play a crucial role in delivering exceptional service to our valued clients. Apply today to embark on a rewarding career journey with us!

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More about this job

Responsibilities

Coordinate service requests, schedule and support technician dispatch, communicate with clients, and ensure required parts are available. Maintain service records and reports, follow up on service quality, collaborate across departments, and assist with billing, invoicing, and data entry.

Requirements

A high school diploma or equivalent is required, while an associate or bachelor's degree is preferred. Previous customer service, dispatching, or related experience is preferred, along with strong communication, organizational, time-management, software, and problem-solving abilities.

Skills

Service Scheduling
Client Communication
Dispatching
Parts Procurement
Inventory Management
Recordkeeping
Report Generation
Quality Assurance
Team Collaboration
Billing
Invoicing
Data Entry
Organization
Time Management
Microsoft Office
Problem-Solving

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Retirement Savings Plan
Paid Time Off
Paid Holidays
Professional Development Opportunities
Advancement Opportunities
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Industrial Machinery
Equipment
Customer Service
Service Scheduling
Technician Dispatch
Client Communication
Parts Procurement
Inventory Management
Service Requests
Appointment Scheduling
Service Documentation
Report Generation
Quality Assurance
Customer Feedback
Billing
Invoicing
Data Entry
Microsoft Office
Scheduling Software
Administrative Support
Service Performance
Problem-Solving

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