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Added 10 mins ago
1P
Information Technology Service Desk
10 Percent Recruiting Ltd.
AB · Greater Edmonton Metropolitan Area
- Contract
Our client is seeking a Service Desk Level 2 Technician to provide responsive technical support within a multi-site environment. You will work closely with end users and technical teams to…
Added 41 mins ago
LC
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Grand Falls-Windsor, NL
- Full-time
…of Practice, and to provide superior, timely, and pleasant service to…
Added 41 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Woodstock, ON
- Part-time
…of Practice, and to provide superior, timely, and pleasant service to…
Added 2 hours ago
RC
Security Systems Analyst
River Cree Resort & Casino
Spruce Grove, AB
- Full-time
…work, late nights, weekends and holidays. The Security Systems Technician will be required to be on his/her feet for most of his/her entire shift conducting physically demanding work having…
Added 2 hours ago
B
Regular Full-Time Road Assist Fleet Technician
BCAA
Burnaby, BC
- Full-time
Every day brings something new in this fast-paced, hands-on role. As a Road Assist Fleet Technician, you’ll use your mechanical expertise and problem-solving skills to help Members get back…
Added 2 hours ago
B
Temporary Full-Time Associate Fleet Technician
BCAA
Burnaby, BC
- Full-time
Every day brings something new in this fast-paced, hands-on role. As a Temporary Full-Time Associate Fleet Technician, you’ll use your mechanical expertise and problem-solving skills to…
Added 3 hours ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 3 hours ago
IF
Diesel Apprentice - Technician II
Impact Fulfillment Services
Dartmouth, NS
- Full-time
Under close supervision, the Technician II performs minor to average routine maintenance and repair services on different types of vehicles. Works with the assistance of a T3, T4, TIC, SS…
Added 4 hours ago
SD
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Grand Falls-Windsor, NL
- Full-time
…of Practice, and to provide superior, timely, and pleasant service to…
Added 4 hours ago
RO
Associate Optometrist
Review of Optometric Business
Montreal, QC
- Full-time
Jobs Optometrist Jobs Ophthalmologist Jobs Optician & Technician Jobs Hiring Services for Employers SEE ALL JOBS »
Added 5 hours ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
A valid Ontario 310S Automotive Service Technician Certificate of Qualification.
Added 5 hours ago
WB
Hotel Maintenance Technician
Whistler Blackcomb
Whistler, BC
- Full-time
…lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your…
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 6 hours ago
RC
Security Systems Analyst
River Cree Resort & Casino
Enoch, AB
- Full-time
…work, late nights, weekends and holidays. The Security Systems Technician will be required to be on his/her feet for most of his/her entire shift conducting physically demanding work having…
Added 6 hours ago
KC
Auto Body Apprentice
Kirmac Collision & Autoglass
Kelowna, BC
- Full-time
…has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the industry evolves, so…
Added 7 hours ago
KC
Auto Body Apprentice
Kirmac Collision & Autoglass
Vancouver, BC
- Full-time
…has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the industry evolves, so…
Added 9 hours ago
MI
Jr Weld Technician
Martinrea International
Woodbridge, ON
- Full-time
Electro-Mechanical Technician Diploma preferred
Added 10 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
…procedures to provide the best product to our customers.” – Field Service…
Added 10 hours ago
Mechanic
BC Transit
Victoria, BC
Heavy-Duty Equipment Technician Red Seal Endorsement (Off-Road) or;
Added 10 hours ago
Electronics Technician
SF Marketing Inc
Dorval, QC
SFM is seeking a motivated, detail-oriented, and self-driven Electronics Technician to join our Service Department. The successful candidate will be responsible for diagnosing,…
Added 11 hours ago
TI
Licensed 310T Mechanic
Trentway-Wagar Inc.
Mississauga, ON
- Full-time
…driven by dedicated employees who are committed to safety, service excellence, teamwork, and continuous…
Added 11 hours ago
Service Advisor (Mercedes-Benz South Calgary)
Go Auto
Calgary, AB
Skilled advisors understand the difference between a service drive that is not generating revenue and one that is profitable.
Added 11 hours ago
DA
Heavy Duty Mechanic SIGNING BONUS OFFERED
Davis Auto Group
Nisku, AB
- Full-time
Journeyman HET Technician ticket is mandatory. Preference given to those with broad knowledge in off-road equipment and who have experience operating a service truck
Added 11 hours ago
TB
Maintenance Technician
The Berkeley
Halifax, NS
- Full-time
We are seeking a reliable, hands-on Maintenance Technician to support the day-to-day upkeep of our retirement communities. This role focuses on general repairs, routine and preventative…

Sansom Equipment Limited

Service Writer

Fredericton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Overview: Sansom Equipment is a leading provider of industrial machinery and equipment, specializing in high-quality products and exceptional customer service. We are committed to delivering innovative solutions to meet our clients' needs across various industries.

Position: Service Writer

Job Type: Full-time

Pay: Competitive salary based on experience

Benefits:

Health, dental, and vision insurance
Retirement savings plan
Paid time off and holidays
Opportunities for professional development and advancement
Employee discounts on products and services

Responsibilities:

Service Scheduling: Coordinate service requests from clients and schedule appointments for technicians based on availability and urgency.
Client Communication: Serve as the primary point of contact for clients regarding service inquiries, updates, and resolutions. Maintain clear and effective communication to ensure customer satisfaction.
Dispatch Support: Assist in dispatching technicians to service locations, providing necessary information and resources for efficient job completion.
Parts Procurement: Coordinate with parts department to ensure availability of required parts for service appointments. Manage inventory levels and order supplies as needed.
Documentation: Maintain accurate records of service requests, appointments, and job details. Generate reports as necessary to track service performance and identify areas for improvement.
Quality Assurance: Conduct follow-up calls or surveys with clients to gather feedback on service quality and identify areas for improvement.
Team Collaboration: Collaborate with service technicians, sales representatives, and other departments to streamline processes and enhance overall service delivery.
Administrative Support: Assist in administrative tasks such as billing, invoicing, and data entry to support efficient operations.

Qualifications:

High school diploma or equivalent; associate's or bachelor's degree preferred
Previous experience in customer service, dispatching, or related field preferred
Strong communication and interpersonal skills
Excellent organizational and time management abilities
Proficiency in Microsoft Office suite and scheduling software
Ability to thrive in a fast-paced environment and adapt to changing priorities
Attention to detail and problem-solving skills

Join our dynamic team at Sansom Equipment and play a crucial role in delivering exceptional service to our valued clients. Apply today to embark on a rewarding career journey with us!

Apply About employer

More about this job

Responsibilities

Coordinate service requests, schedule and support technician dispatch, communicate with clients, and ensure required parts are available. Maintain service records and reports, follow up on service quality, collaborate across departments, and assist with billing, invoicing, and data entry.

Requirements

A high school diploma or equivalent is required, while an associate or bachelor's degree is preferred. Previous customer service, dispatching, or related experience is preferred, along with strong communication, organizational, time-management, software, and problem-solving abilities.

Skills

Service Scheduling
Client Communication
Dispatching
Parts Procurement
Inventory Management
Recordkeeping
Report Generation
Quality Assurance
Team Collaboration
Billing
Invoicing
Data Entry
Organization
Time Management
Microsoft Office
Problem-Solving

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Retirement Savings Plan
Paid Time Off
Paid Holidays
Professional Development Opportunities
Advancement Opportunities
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Industrial Machinery
Equipment
Customer Service
Service Scheduling
Technician Dispatch
Client Communication
Parts Procurement
Inventory Management
Service Requests
Appointment Scheduling
Service Documentation
Report Generation
Quality Assurance
Customer Feedback
Billing
Invoicing
Data Entry
Microsoft Office
Scheduling Software
Administrative Support
Service Performance
Problem-Solving

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