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Added 54 mins ago
Quality Assurance Operations Manager
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$80,000 to $100,000 CAD / year
Full-time
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Santevia

Warehouse Coordinator

Vancouver, BC, Canada
Greater Vancouver Metropolitan Area, Canada

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

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Original job description

JOB DESCRIPTION

Warehouse Coordinator

Santevia Water Systems Inc.

Department: Operations

Location: Delta, BC

Reports to: Warehouse Operations Manager

Works closely with: Supply Chain Lead + Financial Controller

Position Summary

The Warehouse Coordinator is a hands-on hybrid role: physical staging and shipment preparation combined with data and coordination ownership. The primary physical function is building and labelling pallets for Amazon FBA inbound shipments, 3PL transfers to Fulfillment.com (US), and B2B/wholesale customer orders - this is the core of the job and applicants should expect to spend a significant portion of each day working directly in the warehouse. In addition, the Warehouse Coordinator owns ERP inventory accuracy, cycle count scheduling and oversight, stock transfer coordination across Santevia's warehouses and 3PL locations, and discrepancy investigation. This role reports to the Warehouse Operations Manager and works closely with the Supply Chain Lead on supply timing and transfer strategy, and with Finance on inventory reconciliation.

Key Performance Indicators

Amazon FBA, 3PL, and B2B pallet orders built, labelled, and dispatched accurately and on schedule.
Inventory discrepancy rate below 1% of inventory value.
Cycle counts completed on schedule with variances investigated and resolved within agreed timeframes.
ERP inventory records maintained with high accuracy; discrepancies investigated promptly.
Stock transfers coordinated on time in accordance with Supply Chain Lead’s planned timelines.

Primary Responsibilities

Inventory Accuracy & ERP
Maintain accurate inventory, transfer, receiving, production, and warehouse records within the company's ERP and inventory systems.
Review and sign off on prior-day production forms, verifying inventory usage, production quantities, and reporting accuracy.
Investigate discrepancies between production records, physical inventory, and inventory management systems and coordinate corrective action.
Identify and implement opportunities to improve inventory accuracy, warehouse organization, stock transfer processes, and inventory controls.

Pallet Building & Physical Shipment Preparation

Build and label pallets to Amazon FBA inbound specifications - correct SKU quantities, pallet dimensions, weight limits, and carton/pallet labels.
Stage and prepare outbound 3PL transfer shipments to Fulfillment.com (US) including pallet build, labelling, and freight booking coordination.
Build pallets for B2B and wholesale customer orders (Ecotrend, London Drugs, and similar) in accordance with retailer requirements.
Coordinate physical receiving and put-away for inbound purchase orders alongside Miriam.
Coordinate and manage stock transfers between Santevia warehouse and fulfillment locations in Canada, the United States, and the United Kingdom.
Monitor inbound and outbound inventory movements, inventory in transit, and transfer completion.
Oversee warehouse organization, inventory placement, and consolidation of pallets to maintain efficient use of warehouse space.

Cycle Counts & Audits

Oversee inventory counts from planning through completion, including cycle counts and full physical inventory counts.
Direct warehouse staff during count execution; serve as the primary point of accountability for count accuracy and completion.
Review count results, investigate variances, and work with Finance to reconcile and resolve inventory discrepancies.
Inventory Reporting
Monitor inventory levels and material availability; identify shortages, discrepancies, or inventory risks and flag to the Purchasing Manager.
Prepare and maintain reporting on inventory accuracy, stock transfers, production inventory, material availability, and warehouse activity.

Cross-functional Coordination

Coordinate with warehouse teams, carriers, suppliers, production, and third-party partners to ensure inventory is received, transferred, and available as required.
Work closely with the Supply Chain Lead on inbound supply timing, 3PL transfer strategy, and shortage escalation.
Work with the Controller on inventory reconciliation and month-end discrepancy resolution.
Escalate supply shortage and purchasing decisions to the Supply Chain Lead; escalate operational and personnel matters to the Warehouse Operations Manager.

Qualifications

Experience in warehouse operations, inventory control, supply chain, logistics, or fulfillment.
Experience using ERP or inventory management systems.
Strong understanding of inventory movements, stock transfers, receiving, shipping, and physical inventory processes.
Strong organizational, analytical, and problem-solving skills.
High attention to detail and demonstrated ability to investigate inventory discrepancies.
Ability to coordinate multiple inventory movements and operational priorities simultaneously.
Experience with multi-location or international inventory movements is an asset.
Proficiency with Excel or Google Sheets.
Strong written and verbal communication skills.

Attributes We Look For

Highly Organized: Able to keep inventory movements, counts, transfers, and warehouse priorities well structured and under control.
Detail Oriented: Notices discrepancies quickly and takes pride in maintaining accurate inventory records.
Accountable: Takes ownership of tasks from start to finish and follows through until issues are fully resolved.
Proactive: Identifies potential inventory, warehouse, or transfer issues before they become larger problems.
Analytical: Comfortable reviewing inventory data, identifying variances, and investigating root causes.
Hands On: Willing to work directly in the warehouse when needed, including organizing inventory and preparing pallets for transfer.
Reliable: Consistently completes work accurately and on schedule.
Strong communicator: Communicates clearly with warehouse teams, Finance, production, carriers, and third-party partners.
Problem solver: Approaches discrepancies and operational issues with a practical, solutions-focused mindset.
Process-minded: Looks for ways to improve warehouse organization, inventory accuracy, and operational efficiency.

Daily Tasks

Coordinate and prepare all outbound Amazon stock transfers.
Coordinate and prepare all outbound distributor shipments.
Build any LTL orders where fulfillment requires assistance.
Prepare and coordinate all 3PL shipment transfers to FDC.
Review inventory accuracy on all production orders prepared by the production team.
Combine and wrap pallets to maintain inventory and warehouse organization.
Assist Warehouse Operations Manager with ongoing warehouse operation projects and optimizations.

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More about this job

Responsibilities

Build, label, stage, and coordinate outbound pallets and shipments for Amazon FBA, third-party logistics transfers, and B2B customers, while managing receiving, put-away, and stock transfers across locations. Maintain accurate ERP inventory records, oversee cycle counts and audits, investigate discrepancies, prepare inventory reports, and coordinate with Supply Chain, Finance, warehouse teams, and external partners.

Requirements

Candidates should have experience in warehouse operations, inventory control, supply chain, logistics, or fulfillment, along with experience using ERP or inventory management systems and a strong understanding of inventory movements and physical inventory processes. The role also requires strong organization, analytical and problem-solving abilities, attention to detail, communication skills, and proficiency with Excel or Google Sheets; multi-location or international inventory experience is an asset.

Skills

Warehouse Operations
Inventory Control
ERP Systems
Cycle Counting
Inventory Reconciliation
Pallet Building
Shipment Preparation
Stock Transfers
Receiving and Put-Away
Inventory Reporting
Discrepancy Investigation
Supply Chain Coordination
Excel or Google Sheets
Warehouse Organization
Cross-Functional Communication
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

ERP
Inventory Management Systems
Amazon FBA
Fulfillment.com
Third-Party Logistics
B2B
Wholesale
Pallet Building
Pallet Labelling
Freight Booking
Stock Transfers
Receiving
Put-Away
Cycle Counts
Physical Inventory Counts
Inventory Reconciliation
Inventory Accuracy
Production Records
Inventory Reporting
Material Availability
Supply Chain
Warehouse Organization
Excel
Google Sheets
Discrepancy Investigation
Inventory in Transit
LTL Shipments

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