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Added 18 mins ago
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Software Engineer – Master’s New Grad / Bachelor’s + 2–3 Years Experience
Nutanix
Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
…Additional team-specific guidance and norms will be provided by your…
Added 18 mins ago
SM
Sales Manager
Swish Maintenance Limited
Delta, BC
- Full-time
The Sales Manager is responsible for leading the branch’s sales and customer service functions, driving revenue growth across new and existing accounts, and executing the company’s…
Added 19 mins ago
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Regional Service Agent
Allstate
Thunder Bay, ON
- Full-time
Good Office program (receive up to 400$ back after purchasing office equipment)
Added 19 mins ago
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Senior Product Delivery Manager
Manulife
Toronto, ON
- Full-time
Manulife is seeking a highly motivated Senior Product Delivery Manager to join our Global Wealth and Asset Management (GWAM) Technology team. This role sits at the intersection of business,…
Added 49 mins ago
CC
Night Supervisor, Maintenance
Coca-Cola Canada Bottling Limited
Toronto, ON · North York, ON
- Full-time
Reporting to the Maintenance Manager, the Maintenance Supervisor will be responsible for the management of the Maintenance department to ensure the eﬃciency of the highest quality product…
Added 49 mins ago
CC
Supervisor, Distribution
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
Reporting to the Manager, Distribution, the Supervisor, Distribution is responsible for the management of Coke Canada drivers and the effective distribution of Coca-Cola product to our…
Added 49 mins ago
TC
Assistant Store Manager in Training Winners HomeSense
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re seeking an Assistant Store Manager in Training who is passionate about fostering an inclusive and supportive environment. In this role, you'll develop essential leadership skills…
Added 49 mins ago
TI
PRO, Program Coordinator
Touchstone Institute
Toronto, ON
- Contract
Reporting to the Manager of PRO, the Program Coordinator plays a key role in developing and coordinating PRO program operations from candidate intake, selection and assessment. The Program…
Added 49 mins ago
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Project Manager (New Construction) Toronto
TK Elevator
Toronto, ON · Scarborough, ON
- Full-time
…qualifications. All final hiring decisions are made by either the hiring manager or the recruitment…
Added 49 mins ago
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Manager, Contract & Risk - Vancouver
TK Elevator
Burnaby, BC
- Full-time
…qualifications. All final hiring decisions are made by either the hiring manager or the recruitment…
Added 49 mins ago
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Room Management Systems Architect
Schneider Electric
Montreal, QC
- Full-time
Added 1 hour ago
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Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
NB · New Brunswick, Canada
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 1 hour ago
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Room Management Systems Architect
Schneider Electric
Montreal, QC
- $145,800 to $194,400 CAD / year
- Full-time
Added 1 hour ago
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Senior Manager Government Security (Hybrid - Canada - Kitchener Office)
Oracle
Kitchener, ON
- $81,700 to $131,700 CAD / year
- Full-time
The Government Security Program Manager is responsible for the security of Oracle’s information systems, personnel, and facilities for all Government of Canada Programmes and shall be the…
Added 1 hour ago
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Services Lead, Stores - Full Time
Sephora
Calgary, AB
- $20 to $23.55 CAD / hour
- Full-time
Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
Added 1 hour ago
RB
Senior Manager, Risk and Controls
Royal Bank of Canada
Toronto, ON
- Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Added 1 hour ago
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Heavy Duty Technician - Fort McMurray Rotation
Wajax
Regina, SK
- Full-time
Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Added 1 hour ago
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Operations Manager
ABB
Mississauga, ON
- Full-time
…our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated…
Added 1 hour ago
AC
Front Line Manager – Property Claims
Aviva Canada
AB · Edmonton, AB
- Full-time
Participate in the Quality Assurance program for your team and ensure development opportunities are addressed promptly and effectively.
Added 2 hours ago
AC
Front Line Manager – Property Claims
Aviva Canada
Calgary, AB
- Full-time
Participate in the Quality Assurance program for your team and ensure development opportunities are addressed promptly and effectively.
Added 2 hours ago
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Account Manager
Flexiti
Toronto, ON · North York, ON
- Full-time
We’re looking for our next Account Manager. Could it be you?
Added 2 hours ago
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Audiologist or Hearing Instrument practitioner
Amplifon
Carbonear, NL
- Full-time
…providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…
Added 2 hours ago
A
Audiologist or Hearing Instrument Practitioner
Amplifon
Carbonear, NL
- Full-time
…providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…
Added 2 hours ago
Certified Meat Cutter-PT
Sobeys
Duncan, BC
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 2 hours ago
Canada Tax Technology Group (CTTG) - Manager, AI Adoption & Enablement
EY
Toronto, ON
EY's Canada Tax Technology Group (CTTG) is seeking an experienced Manager, AI Adoption & Enablement to help accelerate the practical use of AI across Tax & Law.

SAP Careers

SAP Success Plan Manager – Specialist

440 2 Avenue Southwest, Calgary, AB, T2P 5E9, Canada

$99,900 to $217,300 CAD / year · Full-time

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Job details

Pay: $99,900 to $217,300 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Original job description

Job Description

You manage customer engagements end-to-end, establishing trust, communicating clearly, and delivering outcomes that matter. If you are ready to own what you deliver, this role is for you.

What you’ll bring

8+ years managing SAP service engagements, understanding customer goals, implementing governance, and keeping delivery aligned to business outcomes.
Customer success management skills from hands-on delivery and a track record of driving satisfaction and adoption.
The ability to establish and sustain trust with stakeholders at all levels, including C-suite.
Clear, effective communication, translating technical progress into business language and keeping stakeholders informed under uncertainty.
Discipline in time-boxed engagements, with structured 90-day cycles, clear milestones, tight scope, and a focus on visible value delivery.
Value management awareness, tracking the business value of SAP solutions and helping customers own their ROI.
Familiarity with SAP BTP and cross-system integration, with the grounding to engage in technical solution conversations.
Demonstrated Core AI Skills: Agentic AI, Context Engineering, AI-Assisted Automation, AI Adoption Capability, and AI Output Quality Assurance, assessed via a Codility take-home assignment.
Emotional intelligence and sound problem-solving, reading dynamics, managing pressures, and finding applicable paths through delivery challenges.
French-speaking is an advantage

What you’ll build

You manage SAP service engagements across your portfolio, focusing on trusted relationships, governance, issue resolution, and real customer value.

Develop engagement strategies aligned to customer goals and business needs.
Implement governance models that drive accountability and momentum, anchoring satisfaction, risk tracking, and issue resolution.
Maintain stakeholder relationships at all levels, including C-level, reinforcing trust and keeping programs on track.
Identify and address issues quickly, minimizing disruption and keeping delivery moving.
Track and communicate value realization, helping customers articulate their SAP investment impact.
Run time-boxed engagements with clear milestones, fixed scope, and a focus on rapid, tangible value delivery.
Integrate AI tools into your daily workflow, including agentic AI, prompt engineering, and AI-assisted prototyping, to accelerate customer outcomes.

Where you belong

At SAP, individual contribution matters. Specialists own real customer relationships, run programs autonomously, and make decisions that count. You are supported globally with the tools and autonomy to do your best work. Your impact is yours to own.

If you are energized by customer proximity and motivated by measurable outcomes, you belong here.

Additional Information

About SAP With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

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More about this job

Responsibilities

Manage end-to-end SAP service engagements by establishing governance, driving customer satisfaction, and ensuring the realization of business value. Develop engagement strategies and integrate AI tools into workflows to accelerate customer outcomes and maintain stakeholder trust.

Requirements

Requires 8+ years of experience managing SAP service engagements and a strong background in customer success and technical solution conversations. Candidates must demonstrate proficiency in AI-assisted technologies and possess excellent communication skills to engage with C-suite stakeholders.

Skills

SAP Service Engagements
Customer Success Management
Governance
Stakeholder Management
Value Management
SAP BTP
Cross-system Integration
Agentic AI
Context Engineering
AI-Assisted Automation
AI Adoption
Emotional Intelligence
Problem-solving
Project Management
Strategic Planning

Benefits

Health and well-being programs
Flexible working models
Variable incentive opportunities

Visa sponsorship

Not detected in the job text

Keywords

SAP
Success Plan Manager
Customer Success
Governance
ROI
SAP BTP
Integration
Agentic AI
Prompt Engineering
AI-Assisted Prototyping
Stakeholder Management
Business Value
Service Engagements
Enterprise Applications
Business AI
Consulting
Project Management
Accountability
Risk Tracking
Issue Resolution

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