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Added 15 mins ago
OI
ECE Instructor
Oxford International Education Group
Halifax, NS
- $59,280 USD / year
- Full-time
ECE Instructor (full-time) – ECE Program will support the Program Manager – ECE Program to oversee and be responsible for all Academics, Compliance, and Management of the ECE Program;…
Added 15 mins ago
H
Transportation Design and Delivery Department Lead
HDR
Burlington, ON · Richmond Hill, ON · Toronto, ON
- Full-time
In the role of Transportation Design and Delivery Department Lead, we will count on you to take responsibility for the daily operations and continued growth for an established and growing…
Added 46 mins ago
Lead Alterations Specialist
David's Bridal
Woodbridge, ON
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 1 hour ago
T
Quality Engineer II
TD
Toronto, ON
- Full-time
…support within a well-defined functional area to support the delivery of quality solutions by designing and automating tests and/or creating/enhancing automation…
Added 1 hour ago
T
Senior IT Developer
TD
Mississauga, ON · Toronto, ON
- Full-time
Responsible for analyzing a broad range of business requirements, conducting program / system research and analysis to identify key components for solutions delivery and problem resolution
Added 1 hour ago
AC
Occupational Claims Manager
Aramark Canada
Mississauga, ON
- Full-time
The Occupational Claims Manager leads the organization's occupational disability and workers' compensation programs, ensuring compliance with applicable legislation and alignment with…
Added 1 hour ago
SH
Registered Psychiatric Nurse N2 - Intensive Treatment Service
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Manager Health Services, the Nurse is responsible for the delivery of direct client care, the planning, implementation, implementation and evaluation of client treatment…
Added 1 hour ago
L
Senior Manager - Research, Advanced Concepts
lululemon
Vancouver, BC
- Full-time
…projects, develop your team, inspire the business, and ensure the delivery of a continuous stream of innovative…
Added 1 hour ago
T
Senior Manager, Compliance – Corporate & Investment Banking Compliance Advisory (Canada) (5181)
TD
Toronto, ON
- Full-time
We are looking for a Senior Manager, Compliance – Corporate & Investment Banking Compliance Advisory to join our team in Canada. The ideal candidate must have compliance experience in the…
Added 1 hour ago
AU
Représentant Livreur / Route Sales Representative
Alsco Uniforms
Montreal, QC
- Full-time
The Delivery Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities.…
Added 1 hour ago
C
Sr. Team Leader, Wealth Client Services
CIBC
Toronto, ON
- Full-time
…demonstrating, championing and coaching direct reports in the delivery of high quality of service and problem resolution to meet or exceed, internal and external client expectations. Lead,…
Added 1 hour ago
KM
Employee Services & Relations Specialist/Spécialiste, Services et relations aux employés (GTA)
Konica Minolta Business Solutions, U.S.A., Inc.
Mississauga, ON
- Full-time
The Employee Services & Relations Specialist delivers exceptional HR support and program execution to employees and managers while fostering a positive and compliant workplace environment.…
Added 1 hour ago
Senior Product Manager
AutoScout24
Toronto, ON
We’re looking for a Senior Product Manager to drive key initiatives within our fintech domain. Reporting into the Product Director, you will own the strategy, roadmap, execution, and…
Added 1 hour ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
- Temporary
…Develops procedures and processes to ensure timely and effectively delivery of services within own portfolio and ensures alignment with the Workforce Optimization vision and strategies.…
Added 1 hour ago
KC
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG Canada
Edmonton, AB
- Full-time
The Advisory team is seeking a Senior Manager, Talent Attraction, to lead talent attraction strategy and delivery for Advisory (Risk Services and Deal Advisory). Reporting to the Director,…
Added 1 hour ago
Customer Service Agent - YSB
The Talent Team at Perimeter Aviation
Sudbury, ON · Greater Sudbury, ON
…potential sales and service opportunities to the Supervisor and/or Manager Customer Service to optimize customer sales and service delivery of the overall…
Added 1 hour ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Coaldale, AB
- Temporary
…to the success of this pilot project as we expand our VESST program to support operational readiness through program coordination, logistics planning, inventory oversight, stakeholder…
Added 1 hour ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Camrose, AB
- Temporary
…to the success of this pilot project as we expand our VESST program to support operational readiness through program coordination, logistics planning, inventory oversight, stakeholder…
Added 1 hour ago
S
[26-109] Driver (Part-Time)
SOURCES
Surrey, BC
- Part-time
Ensure the maintenance of program standards, policies, and program guidelines.
Added 1 hour ago
DF
Sr Program Manager
Decisive Farming by TELUS Agriculture
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…movement and we're at a pivotal moment. You'll lead end-to-end program management across our delivery workstreams, translating strategic priorities into well-structured, trackable execution…
Added 1 hour ago
AH
Occupational Therapist II - Home Care
Alberta Health Services
Grande Prairie, AB
- Part-time
…therapy and other allied health clinical services within a program or service area. You will provide supervision of students and team members as assigned. As an Occupational Therapist II,…
Added 1 hour ago
AH
Occupational Therapist II
Alberta Health Services
Grande Prairie, AB
- Full-time
…therapy and other allied health clinical services within a program or service area. You will provide supervision of students and team members as assigned. As an Occupational Therapist II,…
Added 2 hours ago
JS
Material Handler
JFE Shoji Power Canada Inc.
Burlington, ON
- Full-time
JSC is seeking a Material Handler to join our growing team! Reporting to the Shift Manager, the Material Handler will provide shipping, receiving, storage of raw materials and order…
Added 2 hours ago
B
Business Development Manager
BMO
Vancouver, BC · WGA
- Full-time
Boldly Grow the Good in Business and Life - Become BMO's next Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in Vancouver BC, this…
Added 2 hours ago
B
Manager, Margin Lending
BMO
Toronto, ON · FCP
- Full-time
…second line risk groups. Includes developing and promoting program and ensuring the execution of all program…

SAP Careers

SAP Success Plan Manager – Specialist

440 2 Avenue Southwest, Calgary, AB, T2P 5E9, Canada

$99,900 to $217,300 CAD / year · Full-time

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Job details

Pay: $99,900 to $217,300 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Original job description

Job Description

You manage customer engagements end-to-end, establishing trust, communicating clearly, and delivering outcomes that matter. If you are ready to own what you deliver, this role is for you.

What you’ll bring

8+ years managing SAP service engagements, understanding customer goals, implementing governance, and keeping delivery aligned to business outcomes.
Customer success management skills from hands-on delivery and a track record of driving satisfaction and adoption.
The ability to establish and sustain trust with stakeholders at all levels, including C-suite.
Clear, effective communication, translating technical progress into business language and keeping stakeholders informed under uncertainty.
Discipline in time-boxed engagements, with structured 90-day cycles, clear milestones, tight scope, and a focus on visible value delivery.
Value management awareness, tracking the business value of SAP solutions and helping customers own their ROI.
Familiarity with SAP BTP and cross-system integration, with the grounding to engage in technical solution conversations.
Demonstrated Core AI Skills: Agentic AI, Context Engineering, AI-Assisted Automation, AI Adoption Capability, and AI Output Quality Assurance, assessed via a Codility take-home assignment.
Emotional intelligence and sound problem-solving, reading dynamics, managing pressures, and finding applicable paths through delivery challenges.
French-speaking is an advantage

What you’ll build

You manage SAP service engagements across your portfolio, focusing on trusted relationships, governance, issue resolution, and real customer value.

Develop engagement strategies aligned to customer goals and business needs.
Implement governance models that drive accountability and momentum, anchoring satisfaction, risk tracking, and issue resolution.
Maintain stakeholder relationships at all levels, including C-level, reinforcing trust and keeping programs on track.
Identify and address issues quickly, minimizing disruption and keeping delivery moving.
Track and communicate value realization, helping customers articulate their SAP investment impact.
Run time-boxed engagements with clear milestones, fixed scope, and a focus on rapid, tangible value delivery.
Integrate AI tools into your daily workflow, including agentic AI, prompt engineering, and AI-assisted prototyping, to accelerate customer outcomes.

Where you belong

At SAP, individual contribution matters. Specialists own real customer relationships, run programs autonomously, and make decisions that count. You are supported globally with the tools and autonomy to do your best work. Your impact is yours to own.

If you are energized by customer proximity and motivated by measurable outcomes, you belong here.

Additional Information

About SAP With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

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More about this job

Responsibilities

Manage end-to-end SAP service engagements by establishing governance, driving customer satisfaction, and ensuring the realization of business value. Develop engagement strategies and integrate AI tools into workflows to accelerate customer outcomes and maintain stakeholder trust.

Requirements

Requires 8+ years of experience managing SAP service engagements and a strong background in customer success and technical solution conversations. Candidates must demonstrate proficiency in AI-assisted technologies and possess excellent communication skills to engage with C-suite stakeholders.

Skills

SAP Service Engagements
Customer Success Management
Governance
Stakeholder Management
Value Management
SAP BTP
Cross-system Integration
Agentic AI
Context Engineering
AI-Assisted Automation
AI Adoption
Emotional Intelligence
Problem-solving
Project Management
Strategic Planning

Benefits

Health and well-being programs
Flexible working models
Variable incentive opportunities

Visa sponsorship

Not detected in the job text

Keywords

SAP
Success Plan Manager
Customer Success
Governance
ROI
SAP BTP
Integration
Agentic AI
Prompt Engineering
AI-Assisted Prototyping
Stakeholder Management
Business Value
Service Engagements
Enterprise Applications
Business AI
Consulting
Project Management
Accountability
Risk Tracking
Issue Resolution

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