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Added 6 mins ago
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Marketing & Communications Specialist
CGT
Kelowna, BC
- $65,000 to $75,000 CAD / year
- Full-time
As the Marketing & Communications Specialist, you will play a key role in strengthening our brands and supporting business growth across North America.
Added 6 mins ago
GS
Staff Site Reliability Engineer, Application
Guidewire Software
Toronto, ON
- Full-time
Automation Specialist: Advanced proficiency in Infrastructure as Code (Terraform/CloudFormation) and configuration management (Ansible/Puppet) within a GitOps framework.
Added 21 mins ago
Civil Engineer
Rogers Communications
Vancouver, BC
…help us deliver on our commitments. As a Civil Engineering Specialist, you bring experience across a wide variety of projects in the telecommunications industry and have a passion for…
Added 36 mins ago
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Community Specialist | Park Royal
lululemon
BC · West Vancouver, BC
- Full-time
The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities…
Added 1 hour ago
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Medical Specialist (Medical Second Opinion)
Dialogue
Canada
- Full-time
Dialogue launched its innovative Medical Second Opinion (MSO) program, which provides members and their dependents with the opportunity to obtain a second opinion from a medical specialist…
Added 1 hour ago
I
Unit Facilities Specialist
IKEA
Richmond, BC
- Full-time
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
Added 1 hour ago
SC
Senior User Experience Design Specialist
SAP Careers
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply…
Added 1 hour ago
BC
People & Culture Specialist, Learning & Talent Acquisition
Bissell Centre
AB · Edmonton, AB
- Full-time
Currently, Bissell Centre is looking for a People & Culture Specialist, Learning & Talent Acquisition to join our dedicated People & Culture team as we journey with the Community towards an…
Added 2 hours ago
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Specialist I, IT Enterprise GIS Technical Specialist
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON · North York
- Full-time
…excellence, innovation, and sustainable growth. We are looking for a Specialist I, IT Enterprise GIS Technical Specialist to join our team and provide senior technical leadership for our…
Added 2 hours ago
A
Rental Home Specialist - Leasing & Sales
Avana
Regina, SK
- Full-time
At Avana, leasing is sales. The Rental Home Specialist is responsible for driving occupancy, converting leads into signed leases, and delivering strong leasing performance within a…
Added 2 hours ago
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Senior Manager, Indirect Tax (contract)
Wealthsimple
Canada
- Contract
…own corporate tax position. We're deliberately building out specialist tax functions: one lane owns direct tax, another owns transfer pricing and international tax, this role will own the…
Added 2 hours ago
C
Social Media Specialist
Clio
Burnaby, BC · Vancouver, BC · Toronto, ON
- Full-time
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices…
Added 3 hours ago
OW
Specialist Fisheries and Seafood
Ocean Wise
Vancouver, BC
- Full-time
As a Specialist, Fisheries & Seafood, you will play a key role in advancing Ocean Wise's mission to promote sustainable fisheries and seafood systems. Working closely with scientific,…
Added 3 hours ago
RB
Banking Advisor
Royal Bank of Canada
Fort Frances, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 3 hours ago
A
Senior Compensation Specialist
ATB
Remote, Canada
- Full-time
- Remote
As ATB’s next Senior Compensation Specialist, you won’t just be evaluating numbers - you’ll be helping to shape the total reward strategies that motivate our people and drive business…
Added 4 hours ago
LH
Physiotherapist
Lifemark Health Group
Orillia, ON
- $36.92 to $51.17 CAD / hour
- Internship
Assistive Devices Program (ADP) authorization will be an asset
Added 4 hours ago
V
Sr Spec, IT
Vale
Canada
- Full-time
We are seeking a Sr. Specialist, AI/Machine Learning Developer to join our AI & Automation Centre of Excellence for a permanent opportunity within Information Technology in Sudbury, ON.…
Added 4 hours ago
CI
Operations Liaison Coordinator
Calian in Space & Technology
Montreal, QC
- Full-time
…plans; and, providing advice on matters relating to policy/program development approaches or options and communications planning alternatives (internal or…
Added 4 hours ago
I
Senior EMC Specialist - Aircraft Certification
Infotel
Toronto, ON
- Full-time
Senior EMC Specialist – Aircraft Certification
Added 4 hours ago
Community Health Nurse - Registered Nurse - South Fraser
Fraser Health
Surrey, BC
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 4 hours ago
P
Talent Acquisition Specialist
Punt
Vancouver, BC
- Full-time
…growth, we are looking for an intermediate Talent Acquisition Specialist to own full-cycle recruitment. This is a hybrid role, with three days in the office (M, W, F) at our downtown…
Added 4 hours ago
KC
Consultant - Cyber Defense - Offensive Security
KPMG Canada
Toronto, ON
- Full-time
HTB Certified Penetration Testing Specialist (HTB CPTS)
Added 4 hours ago
OH
Senior Specialist, Technical-1
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Added 5 hours ago
FC
Operations Safety Specialist
FedEx Canada
Woodbridge, ON
- Full-time
The Operations Safety Specialist serves as safety resource within a domicile location. Responsible for delivering safety-related content, education and programs to the location. Supports…
Added 5 hours ago
E
Member Services Specialist
Evo
Burnaby, BC
- Full-time
We are currently hiring a Member Services Specialist for our Evo Car Share team, based in our Home Office.

SAP Careers

Senior User Experience Design Specialist

Montreal, Montreal, QC, Canada

$108,100 to $222,800 CAD / year · Full-time

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Job details

Pay: $108,100 to $222,800 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

What you'll bring

You independently lead end-to-end product design from discovery through delivery, with deep expertise in artificial intelligence (AI) design, interaction systems, and product thinking.

Hands-on experience designing AI-enabled products - copilots, agents, or conversational interfaces
Deep expertise in interaction design, information architecture, and User Experience (UX) systems
Fluency with AI tools for ideation, prototyping, and validation, and the ability to help others adopt them
Strong discovery practice: choosing the right research method, synthesizing signals, and driving decisions with evidence
Ability to influence without authority and navigate trade-offs constructively with product and engineering partners
Degree not required for this role.

We also look for people who build trust naturally, communicate with clarity, keep the customer at the centre of what they do, and bring emotional intelligence and genuine problem-solving ability to the challenges they face.

In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools - including agentic AI - in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.

What you'll build

You will own design direction for key journeys in the Customer, Loyalty & Service pod of CX, shaping AI-first experiences across customer, loyalty and service.

Design AI-assisted workflows and agent-based experiences, defining patterns for trust, transparency, and graceful failure
Lead discovery and build multi-fidelity prototypes - including code-based and AI-generated - tested with customers
Define UX direction for features and flows through user flows, journey maps, and system diagrams
Ensure cohesive end-to-end journeys across pods, reducing fragmentation and duplication across the suite
Partner with Product and Engineering as a trio member, contributing to roadmaps and facilitating design workshops
Mentor designers and contribute to shared AI design patterns and UX standards across the organisation

Where you belong

You'll join a globally distributed UX team embedded in SAP's CX Commerce, Order Management and Loyalty portfolio, working in a tight trio with Product and Engineering. The Customer, Loyalty & Service pod connects designers, product managers, engineers, and domain experts across North America, Europe, and Israel. The team runs weekly design critiques and maintains a shared design system. This is a hybrid role at our Montreal office at Place Ville Marie, three days a week.

Additional Information

About SAP With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

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More about this job

Responsibilities

You will lead end-to-end product design for AI-first experiences within the Customer, Loyalty & Service pod. This involves building multi-fidelity prototypes, defining UX direction, and mentoring designers while partnering with product and engineering teams.

Requirements

The role requires deep expertise in AI design, interaction systems, and user experience research. Candidates must be comfortable using AI tools in their daily work and possess strong communication and problem-solving skills.

Skills

User Experience Design
Artificial Intelligence
Interaction Design
Information Architecture
Product Thinking
Prototyping
User Research
Journey Mapping
System Diagrams
Stakeholder Management
Mentoring
Design Systems
Agentic AI
Conversational Interfaces
AI-assisted Workflows

Benefits

Health and well-being programs
Flexible working models
Variable incentive opportunities

Visa sponsorship

Not detected in the job text

Keywords

User Experience
Artificial Intelligence
AI-enabled Products
Copilots
Agents
Conversational Interfaces
Interaction Design
Information Architecture
Prototyping
User Research
Journey Maps
System Diagrams
Product Design
Design Systems
Agentic AI
CX
Commerce
Order Management
Loyalty
Enterprise Applications
Business AI
Stakeholder Management
Mentorship
UX Standards
Design Workshops

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