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AVP & Regional Lead, Western Canada Advisory Group
National Bank of Canada
Calgary, AB
- Full-time
senior leader of the Western Canada Advisory Group, you will lead a growing
Added 14 mins ago
W
Maintenance Manager (Manufacturing) - Sudbury, ON.
Wonderbrands
Sudbury, ON
- Other
The Maintenance Manager assumes the role of a technical leader and has overall responsibility of the maintenance team for ensuring timely and quality repair of equipment, execution of…
Added 59 mins ago
Sales Associate
EssilorLuxottica Group
Port Coquitlam, BC · Coquitlam, BC
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology…
Added 1 hour ago
RL
Sr. CNC Manufacturing Specialist (6 months contract)
Romet Limited
ON · Mississauga, ON
- Full-time
ROMET Limited was founded in 1972. Today, Romet is an international market leader that provides end-to-end measurement solutions to natural gas utilities across the globe by providing…
Added 1 hour ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 2 hours ago
EB
Store Manager - Jo Malone London - Fulltime - Chinook Centre - Calgary AB
ELC Beauty LLC
Calgary, AB
- Full-time
…our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a…
Added 4 hours ago
LM
ADMINISTRTIVE SITE ASSISTANT - LONDON SITE
Laframboise Mechanical Electrical Ltd
London, ON
- Contract
At the Laframboise Group, we're not just building projects; we're building careers. Since 1964, we've been a leader in multi-discipline construction, providing exceptional service across…
Added 4 hours ago
LG
ADMINISTRTIVE SITE ASSISTANT - LONDON SITE
Laframboise Groupe
London, ON
- Contract
At the Laframboise Group, we're not just building projects; we're building careers. Since 1964, we've been a leader in multi-discipline construction, providing exceptional service across…
Added 4 hours ago
PF
Delivery Driver
Performance Food Group
Ottawa, ON
- Full-time
Food and food service delivery Drivers fulfill a critical role in the country’s food supply chain. Our delivery drivers not only make sure the customers’ products arrive at their…
Added 4 hours ago
SV
Food Service Aide (FSA) - Retirement
Schlegel Villages
London, ON
- Part-time
The Village of Glendale Crossing has an exciting opportunity for a Food Service Aide to join their team.
Added 4 hours ago
DM
Computer Aided Design Manager
DSG Mouldings Ltd
Richmond, BC
- Part-time
…mouldings. Founded in 2016, the company has become a recognized leader in the Lower Mainland for high-quality, innovative moulding products and wall systems. DSG Mouldings combines classic…
Added 4 hours ago
BG
Director of Marketing & Digital Commerce
Barbecues Galore
Burlington, ON
- Full-time
…accessories and related products through knowledgeable in-store service and convenient online…
Added 4 hours ago
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Sales Representative - Lubricant
Safety-Kleen
Toronto, ON
- $62,500 CAD / year
- Full-time
…$1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil…
Added 5 hours ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Contract
…paver styles?", has grown into a family-owned North American leader in hardscape design and manufacturing, with 36+ patents to its…
Added 5 hours ago
RL
Customer Quality Technologist (6 months assignment)
Romet Limited
ON · Mississauga, ON
- Full-time
ROMET Limited was founded in 1972. Today, Romet is an international market leader that provides end-to-end measurement solutions to natural gas utilities across the globe by providing…
Added 6 hours ago
SE
Service Technician - Barrie, ON
Stryten Energy
Barrie, ON
- Full-time
The Service Technician is a customer-oriented individual who provides excellent service and customized solutions. This individual repairs batteries, chargers and battery handling equipment…
Added 7 hours ago
UO
Undergraduate Program Advising Officer
University of Victoria
Victoria, BC
- Full-time
The Peter B. Gustavson School of Business is well-known as a leader in international education. Our undergraduate programs are designed around the four pillars of the school (international,…
Added 7 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 7 hours ago
GE
Shipping/Receiving Team Lead - Day Shift
G&W Electric Co.
Brampton, ON
- Full-time
G&W Electric enjoys a long reputation for product quality, innovation and world-class customer service to the power industry. We have established this reputation by believing that our…
Added 8 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 9 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 10 hours ago
CP
AI Product Owner
Constellation Payments
Toronto, ON
- Full-time
…Constellation Software Inc. (TSE:CSU), a global Canadian-based software leader at a $96B market cap, we combine the agility of a specialized payments company with the strength and stability…
Added 10 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 10 hours ago
LC
Produce Assistant Department Manager Full Time Day
Loblaw Companies Limited
Halifax, NS
- Full-time
…deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to providing…

SAP Careers

Senior User Experience Design Specialist

Montreal, Montreal, QC, Canada

$108,100 to $222,800 CAD / year · Full-time

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Job details

Pay: $108,100 to $222,800 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

What you'll bring

You independently lead end-to-end product design from discovery through delivery, with deep expertise in artificial intelligence (AI) design, interaction systems, and product thinking.

Hands-on experience designing AI-enabled products - copilots, agents, or conversational interfaces
Deep expertise in interaction design, information architecture, and User Experience (UX) systems
Fluency with AI tools for ideation, prototyping, and validation, and the ability to help others adopt them
Strong discovery practice: choosing the right research method, synthesizing signals, and driving decisions with evidence
Ability to influence without authority and navigate trade-offs constructively with product and engineering partners
Degree not required for this role.

We also look for people who build trust naturally, communicate with clarity, keep the customer at the centre of what they do, and bring emotional intelligence and genuine problem-solving ability to the challenges they face.

In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools - including agentic AI - in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.

What you'll build

You will own design direction for key journeys in the Customer, Loyalty & Service pod of CX, shaping AI-first experiences across customer, loyalty and service.

Design AI-assisted workflows and agent-based experiences, defining patterns for trust, transparency, and graceful failure
Lead discovery and build multi-fidelity prototypes - including code-based and AI-generated - tested with customers
Define UX direction for features and flows through user flows, journey maps, and system diagrams
Ensure cohesive end-to-end journeys across pods, reducing fragmentation and duplication across the suite
Partner with Product and Engineering as a trio member, contributing to roadmaps and facilitating design workshops
Mentor designers and contribute to shared AI design patterns and UX standards across the organisation

Where you belong

You'll join a globally distributed UX team embedded in SAP's CX Commerce, Order Management and Loyalty portfolio, working in a tight trio with Product and Engineering. The Customer, Loyalty & Service pod connects designers, product managers, engineers, and domain experts across North America, Europe, and Israel. The team runs weekly design critiques and maintains a shared design system. This is a hybrid role at our Montreal office at Place Ville Marie, three days a week.

Additional Information

About SAP With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

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More about this job

Responsibilities

You will lead end-to-end product design for AI-first experiences within the Customer, Loyalty & Service pod. This involves building multi-fidelity prototypes, defining UX direction, and mentoring designers while partnering with product and engineering teams.

Requirements

The role requires deep expertise in AI design, interaction systems, and user experience research. Candidates must be comfortable using AI tools in their daily work and possess strong communication and problem-solving skills.

Skills

User Experience Design
Artificial Intelligence
Interaction Design
Information Architecture
Product Thinking
Prototyping
User Research
Journey Mapping
System Diagrams
Stakeholder Management
Mentoring
Design Systems
Agentic AI
Conversational Interfaces
AI-assisted Workflows

Benefits

Health and well-being programs
Flexible working models
Variable incentive opportunities

Visa sponsorship

Not detected in the job text

Keywords

User Experience
Artificial Intelligence
AI-enabled Products
Copilots
Agents
Conversational Interfaces
Interaction Design
Information Architecture
Prototyping
User Research
Journey Maps
System Diagrams
Product Design
Design Systems
Agentic AI
CX
Commerce
Order Management
Loyalty
Enterprise Applications
Business AI
Stakeholder Management
Mentorship
UX Standards
Design Workshops

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