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Added 10 mins ago
Inside Sales Representative-Small Business Solutions (Hybrid)
ADP
Mississauga, ON
$63,500 to $113,500 CAD / year
Full-time
Employee and Family Assistance Program (EFAP)
Added 40 mins ago
Student, US Tax Accountant (Summer 2027, 12 Months)
Oxford Properties Group
Toronto, ON
Full-time
Currently enrolled in an Accounting and Financial Management program, in 3rd or 4th year.
Added 40 mins ago
Student, Canadian Tax Accountant (Summer 2027, 12 Months)
Oxford Properties Group
Toronto, ON
Full-time
Currently enrolled in an Accounting and Financial Management program, in 3rd or 4th year.
Added 40 mins ago
Product Manager, Specimen Management
BD
Mississauga, ON · CAN Mississauga - Derry Road West
$85,000 to $135,000 CAD / year
Full-time
Drive market development activities, including development of a strong Key Opinion Leader (KOL) network.
Added 40 mins ago
SAP Success Plan Manager – Specialist
SAP Careers
Calgary, AB
$99,900 to $217,300 CAD / year
Full-time
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by…
Added 40 mins ago
SAP Success Plan Manager – Specialist
SAP Careers
Vancouver, BC
$99,900 to $217,300 CAD / year
Full-time
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by…
Added 40 mins ago
Intern, Canada Safety
TC Energy
Calgary, AB
Full-time
Participate in safety program implementation and continuous improvement efforts
Added 1 hour ago
2627-191 - Faculty, Marine Emergency Duties - Strait Area Campus
Jobbe
Port Hawkesbury, NS
Full-time
Provide theoretical and practical instruction in the Marine Emergency Duties program.
Added 1 hour ago
Product Manager, Destination
Jobbe
Moncton, NB
Full-time
Three weeks' vacation annually (pro‑rated), 13 paid statutory holidays, and a vacation purchase program
Added 1 hour ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
Added 1 hour ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Supervise the machine while it executes the program and make any necessary adjustments to produce the desired result.
Added 1 hour ago
Disability Claims Advisor
Health Sciences North
ON · Sudbury, ON
Represent the department or program on various committees and in meetings as required.
Added 1 hour ago
Disability Claims Advisor
Health Sciences North
ON · Sudbury, ON
Represent the department or program on various committees and in meetings as required.
Added 1 hour ago
Intermediate Product Reliability Engineer
Siemens Healthineers
Ottawa, ON · YOW B
Full-time
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the
Added 1 hour ago
Electrical Engineering Graduate - Transportation
AECOM
Mississauga, ON
$70,000 to $80,000 CAD / year
Full-time
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…
Added 1 hour ago
Houseperson
AccorHotel
Richmond, BC
Full-time
Generous Perks – complimentary dry cleaning, duty meal in our colleague dining room, transit reimbursement, complimentary hotel stay through Be Our Guest program
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Health & Safety Manager
FlatironDragados
St. Catharines, ON
Full-time
Are you an experienced health and safety leader passionate about creating a safe and healthy workplace? As the Health and Safety Manager , you will oversee occupational health and safety…
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Labour Relations Assistant
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Kawartha Lakes, ON · Lindsay, ON
Part-time
This position primarily supports the short-call desk by managing sick call relief coverage, responding to leader requests for additional resources, and filling vacant shifts in accordance…
Added 2 hours ago
2nd Class Power Engineer-Brooks, AB
JBS USA
Brooks, AB
Other
Proven team leader, team player, committed to excellence, and positive attitude
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Stage - Hiver 2027 - Gestion de la chaîne d’approvisionnement / Internship - Winter 2027 - Supply Chain Management
Pratt & Whitney
Longueuil, QC
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Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
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Lead Estimator
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Coquitlam, BC
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…landlord improvements the right way. Our next step needs a leader who owns how we estimate and raises the bar for everyone around…
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Production Supervisor
Wonderbrands
Mississauga, ON
Other
Our manufacturing facility in Mississauga, ON is hiring for a Production Supervisor - Leader, who will provide manufacturing front-line leadership and deliver results. Supervisors - Leaders…
Added 3 hours ago
Communications Project Lead (On Call) (French Services) (Telework/Hybrid)
Radio-Canada
Montreal, QC
Part-time
Completion of a college-level program (e.g., DEC, technical diploma, community college diploma) or equivalent.
Added 3 hours ago
Senior Research Scientist
Siemens Healthineers
Ottawa, ON
Full-time
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better…
Added 3 hours ago
Intermediate Product Reliability Engineer
Siemens Healthineers
Ottawa, ON
Full-time
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better…

SAP IT Business Systeme

SAP Success Plan Manager – Specialist

440 2 Avenue Southwest, Calgary, AB, T2P 5E9, Canada

Pay: $99,900 to $217,300 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

Job Description

You manage customer engagements end-to-end, establishing trust, communicating clearly, and delivering outcomes that matter. If you are ready to own what you deliver, this role is for you.

What you’ll bring

8+ years managing SAP service engagements, understanding customer goals, implementing governance, and keeping delivery aligned to business outcomes.
Customer success management skills from hands-on delivery and a track record of driving satisfaction and adoption.
The ability to establish and sustain trust with stakeholders at all levels, including C-suite.
Clear, effective communication, translating technical progress into business language and keeping stakeholders informed under uncertainty.
Discipline in time-boxed engagements, with structured 90-day cycles, clear milestones, tight scope, and a focus on visible value delivery.
Value management awareness, tracking the business value of SAP solutions and helping customers own their ROI.
Familiarity with SAP BTP and cross-system integration, with the grounding to engage in technical solution conversations.
Demonstrated Core AI Skills: Agentic AI, Context Engineering, AI-Assisted Automation, AI Adoption Capability, and AI Output Quality Assurance, assessed via a Codility take-home assignment.
Emotional intelligence and sound problem-solving, reading dynamics, managing pressures, and finding applicable paths through delivery challenges.
French-speaking is an advantage

What you’ll build

You manage SAP service engagements across your portfolio, focusing on trusted relationships, governance, issue resolution, and real customer value.

Develop engagement strategies aligned to customer goals and business needs.
Implement governance models that drive accountability and momentum, anchoring satisfaction, risk tracking, and issue resolution.
Maintain stakeholder relationships at all levels, including C-level, reinforcing trust and keeping programs on track.
Identify and address issues quickly, minimizing disruption and keeping delivery moving.
Track and communicate value realization, helping customers articulate their SAP investment impact.
Run time-boxed engagements with clear milestones, fixed scope, and a focus on rapid, tangible value delivery.
Integrate AI tools into your daily workflow, including agentic AI, prompt engineering, and AI-assisted prototyping, to accelerate customer outcomes.

Where you belong

At SAP, individual contribution matters. Specialists own real customer relationships, run programs autonomously, and make decisions that count. You are supported globally with the tools and autonomy to do your best work. Your impact is yours to own.

If you are energized by customer proximity and motivated by measurable outcomes, you belong here.

Additional Information

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Compensation: CAD 99900 - CAD 217300 - yearly

Apply About employer

More about this job

Responsibilities

Manage end-to-end SAP service engagements by establishing trust, implementing governance, and delivering measurable business outcomes. Develop engagement strategies and integrate AI tools into workflows to accelerate customer success and value realization.

Requirements

Requires 8+ years of experience managing SAP service engagements and a strong track record in customer success and stakeholder management. Candidates must possess technical familiarity with SAP BTP and demonstrate proficiency in AI-related skills.

Skills

SAP Success Management
Customer Success Management
Governance
Stakeholder Management
Value Management
SAP BTP
Cross-system Integration
Agentic AI
Context Engineering
AI-Assisted Automation
AI Adoption
Output Quality Assurance
Emotional Intelligence
Problem-solving
Strategic Planning
Communication

Benefits

Health and well-being programs
Flexible working models
Inclusion initiatives

Visa sponsorship

Not detected in the job text

Keywords

SAP
Success Plan Manager
Customer Success
Governance
SAP BTP
Agentic AI
Prompt Engineering
AI-Assisted Prototyping
ROI
Stakeholder Management
Business Value
Service Engagement
Enterprise Applications
Business AI
Consulting
Project Management
Accountability
Risk Tracking
Issue Resolution
Technical Solutioning
Codility
Time-boxed Engagements
C-suite Engagement
Digital Transformation
Integration

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