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Added 3 mins ago
Community Disability Worker, Every Other Weekend
Robin Hood Association
Sherwood Park, AB
$17.44 to $21.56 CAD / hour
Full-time
All employees may be required to work in any program area during staffing shortages or emergencies or to better support the needs of the individuals or program.
Added 3 mins ago
Financial Analyst, AR and Revenue (Contract)
Resource Productivity and Recovery Authority
Toronto, ON
Contract
Reporting to the Manager, Financial Planning and Analysis, the Financial Analyst (AR and Revenue) will support accounts receivable operations and analysis, cash receipts processing, bank…
Added 3 mins ago
Manager, Videography
Toronto Metropolitan University
Toronto, ON
Temporary
Manages and supervises video, photography, producer and digital asset coordinator staff workflow including full-time, part-time, freelance, and agency resources, assigns and prioritizes…
Added 3 mins ago
AMDSB - Non-Union - Health and Wellness Officer (Temporary)
Avon Maitland District School Board
Seaforth, ON
Temporary
communicate expectations in accordance with the Attendance Support Program, and
Added 3 mins ago
Project Manager
ADGA Group
Ottawa, ON
$125,000 to $165,000 CAD / year
Full-time
…analysis, implementation, and in-service support. The Project Manager will ensure projects are delivered within established time, cost, performance, quality, and risk…
Added 3 mins ago
Registered Early Childhood Educator (RECE) - Regular - Barrhaven PS - CORE/PM (10:45am - 6:15pm)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Nepean, ON
Part-time
…and resume. Please clearly indicate on your resume your full-time and/or part-time regular work experience with kindergarten aged children in a licensed group facility. Applications will be…
Added 3 mins ago
Auto Body Estimator (Newmarket)
Assured Automotive
Newmarket, ON
Full-time
At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and…
Added 4 mins ago
Project Manager
ADGA Group Consultants Inc
Ottawa, ON
$125,000 to $165,000 CAD / year
Full-time
…analysis, implementation, and in-service support. The Project Manager will ensure projects are delivered within established time, cost, performance, quality, and risk…
Added 4 mins ago
ERP Program Coordinator (Contract)
Greenfield Global Inc.
Mississauga, ON
…transformation that will modernize how we work across the business. As part of this journey, we are partnering with multiple third-party vendors and implementation teams, each responsible…
Added 33 mins ago
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Brampton, ON
$100,000 to $120,000 CAD / year
Full-time
The Business Solutions Manager serves as the primary strategic partner between Occupational Health and Specialty Programs and the Technology and Analytics organization. Reporting to the…
Added 33 mins ago
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Toronto, ON · North York, ON
$100,000 to $120,000 CAD / year
Full-time
The Business Solutions Manager serves as the primary strategic partner between Occupational Health and Specialty Programs and the Technology and Analytics organization. Reporting to the…
Added 33 mins ago
Light Duty Cleaner Casual
Compass Group Canada
Orillia, ON
Part-time
And all other tasks asked to perform by the manager or supervisor in charge
Added 33 mins ago
Assistant Restaurant Manager
SSP America
Mississauga, ON
Full-time
Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, RRSP matching, and Employee Assistance Program.
Added 34 mins ago
Senior Engineer, Rotating Equipment, Heartland Petrochemical Complex
Inter Pipeline Ltd.
AB · Strathcona County, AB
…each other better and collaborate more effectively. In every part of our organization, you will find people with a sense of purpose and a shared ethos - motivated, engaged, exploring new…
Added 34 mins ago
Retail Sales Consultant - Part Time - Fairview Mall, ON
Swarovski
Toronto, ON
Part-time
Pay range 18.48 - 22.18 Hourly with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position.
Added 34 mins ago
Senior Financial Analyst
CONA Services
Toronto, ON
In this role, you will report to the Senior Manager of Supply Chain Finance and support the manufacturing pillar. The role involves close collaboration with the Continuous Improvement team,…
Added 34 mins ago
Registered Nurse - Diagnostic Imaging (BIR)
Scarborough Health Network
Toronto, ON · Birchmount Site
Part-time
…Location: Birchmount Site
Job Type: Temporary (Fixed Term), Part time
Contract Duration: 18 months
Number of Positions: 1
Minimum - Maximum Hourly Rate: $41.15 -…
Added 34 mins ago
Operations Consultant - Flex
Sephora
Dartmouth, NS
$17.7 to $22.15 CAD / hour
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 49 mins ago
Senior Quantity Surveyor - Ontario Line Project
Hitachi
Toronto, ON · (STS) Toronto - Ontario Line Project
Full-time
· Ensure the monthly statement issuing, with the Construction Manager, according to the project planning
Added 49 mins ago
Manager of Public Affairs
Karis Disability Services
Waterloo, ON
Full-time
The Manager of Public Affairs supports all Karis communities. Therefore, the successful candidate may work out of the Waterloo office, or another community office, (depending on space…
Added 49 mins ago
Personal Support Manager
CarePartners
Sudbury, ON · Elliot Lake, ON
Full-time
This is a Full-Time position. Hours of work will be Monday-Friday as well as participation in the Branch Manager On-Call, which includes evenings and weekends on a rotational basis.
Added 49 mins ago
Senior Product Manager Technical, Amazon Customer Service
Amazon
Vancouver, BC
You will be part of a Global Product and Technology team whose innovations and strategies will influence what we build and how we manage our global contact centers. You will partner with…
Added 49 mins ago
Assistant Meat Manager
Farm Boy Inc.
Aurora, ON
Up to $21.5 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 hour ago
Gender Specialist, SAY-SRHR Project
World Renew
Burlington, ON
$37.64 to $42.35 CAD / hour
Part-time
Position type: Part-time, grant-funded position
Added 1 hour ago
Intermediate Automation Professional
Englobe
Lethbridge, AB
Full-time
…markets. Boldness, innovation and collaboration are an integral part of our daily…

SAP IT Business Systeme

SAP Success Plan Manager – Specialist

440 2 Avenue Southwest, Calgary, AB, T2P 5E9, Canada

Pay: $99,900 to $217,300 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

Job Description

You manage customer engagements end-to-end, establishing trust, communicating clearly, and delivering outcomes that matter. If you are ready to own what you deliver, this role is for you.

What you’ll bring

8+ years managing SAP service engagements, understanding customer goals, implementing governance, and keeping delivery aligned to business outcomes.
Customer success management skills from hands-on delivery and a track record of driving satisfaction and adoption.
The ability to establish and sustain trust with stakeholders at all levels, including C-suite.
Clear, effective communication, translating technical progress into business language and keeping stakeholders informed under uncertainty.
Discipline in time-boxed engagements, with structured 90-day cycles, clear milestones, tight scope, and a focus on visible value delivery.
Value management awareness, tracking the business value of SAP solutions and helping customers own their ROI.
Familiarity with SAP BTP and cross-system integration, with the grounding to engage in technical solution conversations.
Demonstrated Core AI Skills: Agentic AI, Context Engineering, AI-Assisted Automation, AI Adoption Capability, and AI Output Quality Assurance, assessed via a Codility take-home assignment.
Emotional intelligence and sound problem-solving, reading dynamics, managing pressures, and finding applicable paths through delivery challenges.
French-speaking is an advantage

What you’ll build

You manage SAP service engagements across your portfolio, focusing on trusted relationships, governance, issue resolution, and real customer value.

Develop engagement strategies aligned to customer goals and business needs.
Implement governance models that drive accountability and momentum, anchoring satisfaction, risk tracking, and issue resolution.
Maintain stakeholder relationships at all levels, including C-level, reinforcing trust and keeping programs on track.
Identify and address issues quickly, minimizing disruption and keeping delivery moving.
Track and communicate value realization, helping customers articulate their SAP investment impact.
Run time-boxed engagements with clear milestones, fixed scope, and a focus on rapid, tangible value delivery.
Integrate AI tools into your daily workflow, including agentic AI, prompt engineering, and AI-assisted prototyping, to accelerate customer outcomes.

Where you belong

At SAP, individual contribution matters. Specialists own real customer relationships, run programs autonomously, and make decisions that count. You are supported globally with the tools and autonomy to do your best work. Your impact is yours to own.

If you are energized by customer proximity and motivated by measurable outcomes, you belong here.

Additional Information

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Compensation: CAD 99900 - CAD 217300 - yearly

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More about this job

Responsibilities

Manage end-to-end SAP service engagements by establishing trust, implementing governance, and delivering measurable business outcomes. Develop engagement strategies and integrate AI tools into workflows to accelerate customer success and value realization.

Requirements

Requires 8+ years of experience managing SAP service engagements and a strong track record in customer success and stakeholder management. Candidates must possess technical familiarity with SAP BTP and demonstrate proficiency in AI-related skills.

Skills

SAP Success Management
Customer Success Management
Governance
Stakeholder Management
Value Management
SAP BTP
Cross-system Integration
Agentic AI
Context Engineering
AI-Assisted Automation
AI Adoption
Output Quality Assurance
Emotional Intelligence
Problem-solving
Strategic Planning
Communication

Benefits

Health and well-being programs
Flexible working models
Inclusion initiatives

Visa sponsorship

Not detected in the job text

Keywords

SAP
Success Plan Manager
Customer Success
Governance
SAP BTP
Agentic AI
Prompt Engineering
AI-Assisted Prototyping
ROI
Stakeholder Management
Business Value
Service Engagement
Enterprise Applications
Business AI
Consulting
Project Management
Accountability
Risk Tracking
Issue Resolution
Technical Solutioning
Codility
Time-boxed Engagements
C-suite Engagement
Digital Transformation
Integration

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