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Added 8 mins ago
Procurement and Inventory Coordinator
UFA Co-operative Ltd.
AB · Red Deer County, AB
…supplier relationship activities across our Petroleum and Service Operations…
Added 8 mins ago
GI
General Manager - Niagara On The Lake
Gap Inc.
Niagara-on-the-Lake, ON
- Full-time
…growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach…
Added 8 mins ago
Health Services Leader - Primary Health Care
Nova Scotia Health and IWK Health
Truro, NS
…initiatives. The Health Services Lead is responsible for day-to-day operations of multiple teams spanning wellness, chronic disease and family practice collaborative teams. The Health…
Added 8 mins ago
W
Manufacturing Operator
WIDIA
Belleville, ON
- Full-time
Added 8 mins ago
C
Community General Manager, Imperial Service
CIBC
Fredericton, NB
- Full-time
…empowered to create a positive work environment, ensure effective operations, processes, controls and compliance, promote CIBC and build a strong reputation in the community resulting in…
Added 8 mins ago
O
Principal Product Manager (OpenText Business Network - Healthcare Solutions)
OpenText
Richmond Hill, ON
- Full-time
As the senior product leader for this domain, you will establish an outside-in point of view, translate market and regulatory change into differentiated product direction, and align…
Added 8 mins ago
EM
Accounting Analyst
EFESO Management Consultants - Americas
Toronto, ON
- $80,318 to $101,270.54 CAD / year
- Full-time
EFESO Management Consultants is a global leader in operations strategy and performance improvement. We work closely with clients across a broad range of industries to deliver real results…
Added 8 mins ago
AB
Team Leader, Customer Service
AGA Benefit Solutions
Montreal, QC
- Full-time
…team (e.g., new groups, procedural reminders) to support daily operations, as well as to other departments when…
Added 8 mins ago
QM
Executive Assistant & Office Manager
Quantum Management Services Ltd.
Toronto, ON · North York, ON
- $75,000 CAD / year
- Full-time
Join a growing Canadian business backed by an established global leader in medical aesthetics. We're seeking an energetic, polished and highly organized Executive Assistant & Office Manager…
Added 23 mins ago
SI
Senior User Experience Design Specialist
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by…
Added 23 mins ago
SA
Registration Booking Clerk- Clinic
Schroeder Ambulatory Centre
Richmond Hill, ON
- Part-time
Coordinate patient flow, in liaison with the Clinical team leader to ensure minimal wait times and efficient clinic operations.
Added 23 mins ago
VE
Account Representative or Manager
Veolia Environnement SA
Edmonton, AB
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with
Added 23 mins ago
A
Resident Electrical EIT
AECOM
Burnaby, BC
- $75,000 to $90,000 CAD / year
- Full-time
Perform engineering calculations and tests related to field operations.
Added 23 mins ago
BR
Leasing & Site Administrator
BGO Real Estate
Newmarket, ON
- Full-time
We are seeking a reliable and organized individual to support the day-to-day operations of our residential property. Responsibilities include managing administrative and leasing tasks,…
Added 23 mins ago
BR
Leasing Consultant / Consultant en location
BGO Real Estate
Ottawa, ON
- Full-time
Soutenez les opérations de l'immeuble et l'expérience des résidents en identifiant et en signalant les lacunes dans les propriétés et en veillant à ce que les nouveaux résidents reçoivent…
Added 38 mins ago
T
Personal Banking Associate Trainee
TD
Oshawa, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 38 mins ago
T
Personal Banking Associate Trainee
TD
Woodstock, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 38 mins ago
7
Store Leader (Manager) Trainee
7-Eleven
Winnipeg, MB
- Full-time
The Store Leader is the heart and soul of the store. A Store Leader with an Assistant or two make up the store’s leadership team executing merchandising and marketing initiates, driving…
Added 38 mins ago
Aircraft Maintenance Project Manager
Keewatin Air LP
Winnipeg, MB
This position will work closely with Maintenance, Flight Operations, Quality Assurance, Finance, external maintenance organizations, aircraft vendors, equipment suppliers, and regulatory…
Added 38 mins ago
Office Operations - Domestic - Account Service Representative
the Lynden Family of Companies
Vaughan, ON
Lynden Healthcare is a leader in third-party logistics solutions for the healthcare industry, serving both human and animal health. We take pride in our work, knowing that providing…
Added 38 mins ago
C
Senior Product Manager, International Platform and Globalization
Clio
Toronto, ON
- Full-time
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
Added 38 mins ago
B
Director-PM Compliance
BMO
Toronto, ON · FCP
- Full-time
Added 38 mins ago
I
Events Manager
Indigo
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
Act as the escalation point for operational risks - identifying, mitigating, and surfacing issues to the events leader where required.
Added 38 mins ago
GC
Accounting Manager
Golf Canada
Caledon, ON
- Full-time
The Manager, Accounting is a key cross-functional leader who will strengthen Golf Canada’s financial operations while helping move priority projects and enterprise-wide initiatives forward.…
Added 38 mins ago
CN
Warehouse Technician
Canadian Natural Resources Limited (CNRL)
Fort McMurray, AB
- Full-time
At Canadian Natural, we are dedicated to driving innovation and excellence in the energy sector. As a recognized leader in Canada’s energy industry, we operate one of the strongest and most…

SAP IT Business Systeme

Senior User Experience Design Specialist

Montreal, Montreal, QC, Canada

$108,100 to $222,800 CAD / year · Full-time

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Job details

Pay: $108,100 to $222,800 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

What you'll bring

You independently lead end-to-end product design from discovery through delivery, with deep expertise in artificial intelligence (AI) design, interaction systems, and product thinking.

Hands-on experience designing AI-enabled products - copilots, agents, or conversational interfaces
Deep expertise in interaction design, information architecture, and User Experience (UX) systems
Fluency with AI tools for ideation, prototyping, and validation, and the ability to help others adopt them
Strong discovery practice: choosing the right research method, synthesizing signals, and driving decisions with evidence
Ability to influence without authority and navigate trade-offs constructively with product and engineering partners
Degree not required for this role.

We also look for people who build trust naturally, communicate with clarity, keep the customer at the centre of what they do, and bring emotional intelligence and genuine problem-solving ability to the challenges they face.

In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools - including agentic AI - in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.

What you'll build

You will own design direction for key journeys in the Customer, Loyalty & Service pod, shaping AI-first experiences across customer, loyalty and service.

Design AI-assisted workflows and agent-based experiences, defining patterns for trust, transparency, and graceful failure
Lead discovery and build multi-fidelity prototypes - including code-based and AI-generated - tested with customers
Define UX direction for features and flows through user flows, journey maps, and system diagrams
Ensure cohesive end-to-end journeys across pods, reducing fragmentation and duplication across the suite
Partner with Product and Engineering as a trio member, contributing to roadmaps and facilitating design workshops
Mentor designers and contribute to shared AI design patterns and UX standards across the organisation

Where you belong

You'll join a globally distributed UX team embedded in SAP's Commerce, Order Management and Loyalty portfolio, working in a tight trio with Product and Engineering. The Customer, Loyalty & Service pod connects designers, product managers, engineers, and domain experts across North America, Europe, and Israel. The team runs weekly design critiques and maintains a shared design system. This is a hybrid role at our Montreal office at Place Ville Marie, three days a week.

Additional Information

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Compensation: CAD 108100 - CAD 222800 - yearly

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More about this job

Responsibilities

You will lead end-to-end product design for AI-first experiences, including agent-based workflows and multi-fidelity prototypes. You will also partner with product and engineering teams to define UX direction, mentor designers, and maintain shared design standards.

Requirements

The role requires deep expertise in AI-enabled product design, interaction systems, and user experience research methods. Candidates must be comfortable using AI tools in their daily work and possess strong communication and collaboration skills to influence cross-functional partners.

Skills

User Experience Design
Artificial Intelligence
Interaction Design
Information Architecture
Product Thinking
Prototyping
User Research
Design Systems
Journey Mapping
Stakeholder Management
Mentoring
AI-enabled product design
Conversational interfaces
Agentic AI
Design workshops

Benefits

Health and well-being focus
Flexible working models
Inclusion initiatives

Visa sponsorship

Not detected in the job text

Keywords

User Experience
Artificial Intelligence
AI-enabled products
Copilots
Agents
Conversational interfaces
Interaction design
Information architecture
Prototyping
User research
Journey maps
System diagrams
Design systems
Product management
Engineering
Mentoring
Agentic AI
Enterprise applications
Business AI
Customer experience

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