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Added 14 mins ago
SI
Senior User Experience Design Specialist
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
…application, please send an e-mail with your request to Recruiting Operations Team: [email…
Added 14 mins ago
MC
Assistant Branch Manager
Meridian Credit Union
Guelph, ON
- $70,000 to $74,000 CAD / year
- Full-time
As part of the Branch Leadership team, this position in conjunction with the Branch Manager is accountable for the day-to-day operation for sales and service within the branch and is…
Added 14 mins ago
UH
Pharmacy Technician - Inventory Services
University Health Network
Toronto, ON
- Part-time
As an integral member of the Pharmacy Services Inpatient Inventory Operations Team, the Pharmacy Technician is responsible for the following:
Added 14 mins ago
OR
Human Resources Business Partner
OSL Retail Services Inc
Mississauga, ON
- Other
If this sounds like you and you are excited to be a member of our team, please apply now.
Added 29 mins ago
T
Personal Banking Associate Trainee
TD
Oshawa, ON
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 29 mins ago
T
Personal Banking Associate Trainee
TD
Woodstock, ON
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 29 mins ago
G Licence Donation Pick Up Truck Driver
Diabetes Canada / National Diabetes Trust
Ottawa, ON
…across Canada. As an employee on the National Diabetes Trust team, you are part of our national coverage in 2,500 communities, with 28 operations and 100 trucks. Join a team that is making…
Added 29 mins ago
Department Manager in Training
Freson Bros.
Stony Plain, AB
Resolve customer and Team member concerns and complaints, and provide a positive customer experience
Added 29 mins ago
System Technician
Eastlink
Bonnyville, AB · Cold Lake, AB · St. Paul, AB · Saint Paul, AB
As a member of an experienced in-field technical team, the Service Technician will be responsible for providing superior customer service to our customers:
Added 29 mins ago
Office Operations - Domestic - Account Service Representative
the Lynden Family of Companies
Vaughan, ON
Ability to work independently and as a team member.
Added 29 mins ago
B
Administrative Assistant, Wealth Management, Nesbitt Burns
BMO
Brossard, QC · Laval, QC · Montreal, QC · Quebec, QC · MCGC
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 29 mins ago
B
Director-PM Compliance
BMO
Toronto, ON · FCP
- Full-time
Lead, develop and manage the BPIC Compliance team.
Added 29 mins ago
B
Platform Engineer RPA and Agentic Automation
BMO
Toronto, ON · BMOPLACE
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 29 mins ago
SI
Manager Accounting Financial Reporting
Stelvio Inc.
Toronto, ON
- Full-time
The Manager, Corporate Accounting & Financial Reporting is a hands-on member of the Corporate Accounting team, combining technical accounting and external financial reporting with…
Added 29 mins ago
MD
Quality Assurance Specialist - State Program Administrator Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…you from working, or when you need time to care for a family member or a new…
Added 29 mins ago
LS
Controller
Lock Search Group
Barrie, ON · Greater Barrie Metropolitan Area
- Full-time
As a key member of the Canadian leadership team, the Controller will work closely with senior management and corporate finance to drive financial performance, strengthen business processes,…
Added 44 mins ago
JE
Industrial Electrician
Johnson Electric
Ancaster, ON · Canada - FPS Ancaster (General)
- Full-time
As our next Electrician, you’ll be a key member of the Maintenance team, responsible for maintaining, troubleshooting, repairing, refurbishing, installing, and starting up production and…
Added 59 mins ago
E
Cook - Permanent Part Time - Extendicare York
Extendicare
Sudbury, ON · LTC - York (York St.)
- Part-time
recognize achievement. As a valued member of our team, you can expect:
Added 59 mins ago
E
Customer Service Coordinator
Extendicare
North Bay, ON · ParaMed Admin Office - NE (McIntyre St.)
- Full-time
…assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and…
Added 59 mins ago
Program & Project Management Officer (BSS)
CityofOttawa
Ottawa, ON
…whole by working collectively and collaboratively to enhance operations and support corporate-wide…
Added 59 mins ago
ML
Six Sigma Black Belt
Maple Leaf Foods Inc.
Winnipeg, MB
- Full-time
Any MLF team member interested in being considered for this role are encouraged to apply online by November 18, 2026. Applications received beyond that date are not guaranteed consideration.
Added 59 mins ago
LM
Center Director
LASIK MD
Winnipeg, MB
- Full-time
Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.
Added 59 mins ago
Senior Business Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 1 hour ago
TH
Registered Nurse - (Full Time) MH Cardiovascular Operating Room
Trillium Health Partners
ON · ON, Canada
- Full-time
Ability to work as a member of a multidisciplinary team
Added 1 hour ago
TH
Clinical Manager, 2E RCC UHN
Trillium Health Partners
ON · ON, Canada
- Full-time
…Chief & Medical Director, the Clinical Manager, is an integral member of the Program’s leadership team. This role has responsibility for a team at our UHN RCC site located in West Toronto.…

SAP IT Business Systeme

Senior User Experience Design Specialist

Montreal, Montreal, QC, Canada

$108,100 to $222,800 CAD / year · Full-time

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Job details

Pay: $108,100 to $222,800 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

What you'll bring

You independently lead end-to-end product design from discovery through delivery, with deep expertise in artificial intelligence (AI) design, interaction systems, and product thinking.

Hands-on experience designing AI-enabled products - copilots, agents, or conversational interfaces
Deep expertise in interaction design, information architecture, and User Experience (UX) systems
Fluency with AI tools for ideation, prototyping, and validation, and the ability to help others adopt them
Strong discovery practice: choosing the right research method, synthesizing signals, and driving decisions with evidence
Ability to influence without authority and navigate trade-offs constructively with product and engineering partners
Degree not required for this role.

We also look for people who build trust naturally, communicate with clarity, keep the customer at the centre of what they do, and bring emotional intelligence and genuine problem-solving ability to the challenges they face.

In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools - including agentic AI - in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.

What you'll build

You will own design direction for key journeys in the Customer, Loyalty & Service pod, shaping AI-first experiences across customer, loyalty and service.

Design AI-assisted workflows and agent-based experiences, defining patterns for trust, transparency, and graceful failure
Lead discovery and build multi-fidelity prototypes - including code-based and AI-generated - tested with customers
Define UX direction for features and flows through user flows, journey maps, and system diagrams
Ensure cohesive end-to-end journeys across pods, reducing fragmentation and duplication across the suite
Partner with Product and Engineering as a trio member, contributing to roadmaps and facilitating design workshops
Mentor designers and contribute to shared AI design patterns and UX standards across the organisation

Where you belong

You'll join a globally distributed UX team embedded in SAP's Commerce, Order Management and Loyalty portfolio, working in a tight trio with Product and Engineering. The Customer, Loyalty & Service pod connects designers, product managers, engineers, and domain experts across North America, Europe, and Israel. The team runs weekly design critiques and maintains a shared design system. This is a hybrid role at our Montreal office at Place Ville Marie, three days a week.

Additional Information

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Compensation: CAD 108100 - CAD 222800 - yearly

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More about this job

Responsibilities

You will lead end-to-end product design for AI-first experiences, including agent-based workflows and multi-fidelity prototypes. You will also partner with product and engineering teams to define UX direction, mentor designers, and maintain shared design standards.

Requirements

The role requires deep expertise in AI-enabled product design, interaction systems, and user experience research methods. Candidates must be comfortable using AI tools in their daily work and possess strong communication and collaboration skills to influence cross-functional partners.

Skills

User Experience Design
Artificial Intelligence
Interaction Design
Information Architecture
Product Thinking
Prototyping
User Research
Design Systems
Journey Mapping
Stakeholder Management
Mentoring
AI-enabled product design
Conversational interfaces
Agentic AI
Design workshops

Benefits

Health and well-being focus
Flexible working models
Inclusion initiatives

Visa sponsorship

Not detected in the job text

Keywords

User Experience
Artificial Intelligence
AI-enabled products
Copilots
Agents
Conversational interfaces
Interaction design
Information architecture
Prototyping
User research
Journey maps
System diagrams
Design systems
Product management
Engineering
Mentoring
Agentic AI
Enterprise applications
Business AI
Customer experience

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