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Guest Experience Expert
Marriott
Calgary, AB
- Full-time
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Event Support Expert
Marriott
Toronto, ON
- Part-time
…create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch.…
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Dual Pastry Chef
Marriott
Calgary, AB
- Full-time
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
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Unit Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Provides support to a unit/department by performing reception, clerical, portering and cleaning duties.
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Entrance Attendant
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
…relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the…
Added 10 mins ago
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Director, Ethics
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…province’s healthcare goals. The Director will help to lead and support the Saskatchewan Health Authority and the Saskatchewan Cancer Agency (SCA) in the development, implementation and…
Added 10 mins ago
SP
Sales Administration Associate
Spark Power
Remote, Canada
- $50,000 to $62,000 CAD / year
- Full-time
- Remote
Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening
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Regulatory Accountant
ATCO
Edmonton, AB
- Full-time
Assist in the preparation of evidence for regulatory submissions, including the General Rate Application or Deferral Account Reconciliation proceedings. This includes financial cost…
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Well Integrity & Asset Retirement Obligation (ARO) Engineer
ATCO
Edmonton, AB
- Full-time
The role provides technical support and program coordination for a robust, scalable, risk-based integrity framework supporting regulatory compliance, prudent financial management, and…
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AW
Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
Customers and financial advisors call us for questions, help and support for our products. Reporting to the Supervisor, Service Center, the Customer Service Experience Representative is…
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AW
Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Customers and financial advisors call us for questions, help and support for our products. Reporting to the Supervisor, Service Center, the Customer Service Experience Representative is…
Added 10 mins ago
AW
Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Customers and financial advisors call us for questions, help and support for our products. Reporting to the Supervisor, Service Center, the Customer Service Experience Representative is…
Added 10 mins ago
AW
Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
Customers and financial advisors call us for questions, help and support for our products. Reporting to the Supervisor, Service Center, the Customer Service Experience Representative is…
Added 10 mins ago
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Senior Associate - Digital Transformation
Cascadia Strategy Consulting Partners
Remote, Canada
- $110,000 to $135,000 CAD / year
- Full-time
- Remote
Support Our Team – collaborate with colleagues and clients professionally and harmoniously
Added 10 mins ago
CS
Senior Associate - Digital Transformation
Cascadia Strategy Consulting Partners
Remote, Canada
- $110,000 to $135,000 CAD / year
- Full-time
- Remote
Support Our Team – collaborate with colleagues and clients professionally and harmoniously
Added 10 mins ago
LD
Stocking Team Member / Casual
London Drugs Limited
Surrey, BC
- $18.25 to $21.04 CAD / hour
- Other
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an…
Added 10 mins ago
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Personal Support Worker (PSW) - Casual - Halton Hills
Extendicare
Georgetown, ON · Halton Hills, ON · LTC - Halton Hills (Lindsay Crt.)
- Part-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 10 mins ago
Unit Assistant - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
…self-identify as being of Indigenous descent in their cover…
Added 10 mins ago
Nursing Assistant - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
…self-identify as being of Indigenous descent in their cover…
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Multidisciplinary Specialist (Evening Shift - VG Halifax) (Computer Services Off 3)
The Government of Nova Scotia
Halifax, NS
Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable…
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Associate Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
…identify candidates whose skills match our needs. These tools support, but do not replace, human…
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Senior Operations Associate
SS&C Technologies
Toronto, ON
- Full-time
…please apply to this positions talent pool. Please note your application will be considered at the time when an active role is…
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Associate Manager, Fund Accounting
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
…identify candidates whose skills match our needs. These tools support, but do not replace, human…
Added 10 mins ago
Sessional Lecturer - ENG281H1S - Writing About Literature
University of Toronto
Toronto, ON
Holding regular office hours and the supervision of any assigned TA support
Added 10 mins ago
Costing Manager
PCL Construction
Edmonton, AB
…change-management practices, and use our internal project management application, PM4+ Cost Management, with greater consistency and…

SAP IT Business Systeme

Senior User Experience Design Specialist

Montreal, Montreal, QC, Canada

$108,100 to $222,800 CAD / year · Full-time

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Job details

Pay: $108,100 to $222,800 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

What you'll bring

You independently lead end-to-end product design from discovery through delivery, with deep expertise in artificial intelligence (AI) design, interaction systems, and product thinking.

Hands-on experience designing AI-enabled products - copilots, agents, or conversational interfaces
Deep expertise in interaction design, information architecture, and User Experience (UX) systems
Fluency with AI tools for ideation, prototyping, and validation, and the ability to help others adopt them
Strong discovery practice: choosing the right research method, synthesizing signals, and driving decisions with evidence
Ability to influence without authority and navigate trade-offs constructively with product and engineering partners
Degree not required for this role.

We also look for people who build trust naturally, communicate with clarity, keep the customer at the centre of what they do, and bring emotional intelligence and genuine problem-solving ability to the challenges they face.

In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools - including agentic AI - in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.

What you'll build

You will own design direction for key journeys in the Customer, Loyalty & Service pod of CX, shaping AI-first experiences across customer, loyalty and service.

Design AI-assisted workflows and agent-based experiences, defining patterns for trust, transparency, and graceful failure
Lead discovery and build multi-fidelity prototypes - including code-based and AI-generated - tested with customers
Define UX direction for features and flows through user flows, journey maps, and system diagrams
Ensure cohesive end-to-end journeys across pods, reducing fragmentation and duplication across the suite
Partner with Product and Engineering as a trio member, contributing to roadmaps and facilitating design workshops
Mentor designers and contribute to shared AI design patterns and UX standards across the organisation

Where you belong

You'll join a globally distributed UX team embedded in SAP's CX Commerce, Order Management and Loyalty portfolio, working in a tight trio with Product and Engineering. The Customer, Loyalty & Service pod connects designers, product managers, engineers, and domain experts across North America, Europe, and Israel. The team runs weekly design critiques and maintains a shared design system. This is a hybrid role at our Montreal office at Place Ville Marie, three days a week.

Additional Information

About SAP

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Compensation: CAD 108100 - CAD 222800 - yearly

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More about this job

Responsibilities

You will lead end-to-end product design for AI-first experiences, defining UX direction and building multi-fidelity prototypes. Additionally, you will partner with product and engineering teams to mentor designers and establish shared AI design patterns and standards.

Requirements

The role requires deep expertise in AI-enabled product design, interaction systems, and user experience research practices. Candidates must be comfortable using AI tools in daily workflows and possess strong skills in influencing cross-functional partners.

Skills

User Experience Design
Artificial Intelligence
Interaction Design
Information Architecture
Prototyping
User Research
Product Thinking
Conversational Interfaces
Journey Mapping
Design Systems
Stakeholder Management
Mentoring
AI Tools
Agentic AI
UX Standards

Benefits

Health and well-being programs
Flexible working models
Inclusion initiatives

Visa sponsorship

Not detected in the job text

Keywords

User Experience
Artificial Intelligence
AI-enabled products
Copilots
Agents
Conversational interfaces
Interaction design
Information architecture
Prototyping
User research
Product design
Journey maps
System diagrams
Design systems
Stakeholder management
Mentorship
Agentic AI
CX Commerce
Order Management
Loyalty
Enterprise applications
Business AI
Design workshops
UX standards
Hybrid work

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