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Added 4 hours ago
MD
Information Desk Coordinator / Customer Service Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position provides administrative support work, providing a variety of detailed, procedural program information and services to external customers. Position often explains procedures…
Added 4 hours ago
H
Senior Servicenow Developer – SPM
HCLTech
Canada
- Contract
Bachelor’s degree in Computer Science, Information Technology, or related discipline (or equivalent experience).
Added 5 hours ago
CI
Modelling Resource - Specialist
Calian in Space & Technology
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Calian is seeking a Modelling Resource – Specialist to support Defence Research and Development Canada (DRDC). The role supports research, development, analysis and evaluation of military…
Added 10 hours ago
B
Sr Manager, Compensation - Technology & Operations
BMO
Toronto, ON
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Added 10 hours ago
KM
Employee Services & Relations Specialist/Spécialiste, Services et relations aux employés (GTA)
Konica Minolta Business Solutions, U.S.A., Inc.
Mississauga, ON
- Full-time
The Employee Services & Relations Specialist delivers exceptional HR support and program execution to employees and managers while fostering a positive and compliant workplace environment.…
Added 13 hours ago
Q
Power Systems Specialist I
Qualus
Bolton, ON
- Full-time
Power your future with Qualus as a Power Systems Specialist I. The Power Systems Specialist is responsible for providing technical and engineering support for field work, and office work…
Added 18 hours ago
MG
Director, Legal & Loan Operations
MarshallZehr Group Inc.
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
Resolve routine operational issues prior to issues becoming unmanageable and report on performance, outstanding exceptions and resource requirements to the SVP.
Added 20 hours ago
E
Project Engineering Specialist
Epiroc
Sudbury, ON · Lively, ON
- Full-time
The Project Engineering Specialist is the technical expert responsible for the implementation and support of mining automation and technology solutions from the respective product lines.…
Added 21 hours ago
C
Payroll and HR Coordinator (Contract)
Catalent
Strathroy-Caradoc, ON · Strathroy, Ontario
- Full-time
The newly launched manufacturing facility on Adair Blvd marks a pivotal expansion of Catalent’s Zydis® technology, a globally renowned, fast-dissolve oral dosage form that has transformed…
Added 21 hours ago
KM
Employee Services & Relations Specialist/Spécialiste, Services et relations aux employés (GTA)
Konica Minolta Business Solutions Canada
Mississauga, ON
- $55,183.38 to $79,327 CAD / year
- Full-time
The Employee Services & Relations Specialist delivers exceptional HR support and program execution to employees and managers while fostering a positive and compliant workplace environment.…
Added 21 hours ago
Senior Civil Engineer
GHD Group Pty Ltd
Vancouver, BC
…fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading…
Added 21 hours ago
Senior ServiceNow Architect - Strategic Portfolio Management
Bell
Montreal, QC
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part…
Added 22 hours ago
B
Sr Manager, Compensation - Technology & Operations
BMO
Toronto, ON
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Added 22 hours ago
B
Senior Digital Product Owner
BMO
Toronto, ON · BMOPLACE
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Added 22 hours ago
B
Senior Digital Product Owner, Open Banking - Business Banking
BMO
Toronto, ON · BMOPLACE
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Added 23 hours ago
Consumer Digital Invoicing & Payments Manager
Bayshore
Mississauga, ON
The Consumer Digital Invoicing & Payments Specialist owns the business requirements, process design, and operational support model for consumer and payor digital invoicing, payment, and…
Added 23 hours ago
A
Dermatology, Therapeutic Specialist - Atlantic
AbbVie
Halifax, NS
- Full-time
…products and clinical expertise. Share this market intelligence information with district manager and respective team members, in order to achieve alignment, to anticipate environmental…
Added 23 hours ago
VB
Senior Procurement Specialist
Vaco by Highspring
Toronto, ON
- $80,000 to $120,000 CAD / year
- Full-time
…including the development and drafting of RFx documents for complex information technology, professional, and consulting…
Added 23 hours ago
KI
Payroll & Benefits Specialist (Hybrid)
Kardium Inc.
Burnaby, BC
- $74,000 to $93,000 CAD / year
…exciting time in our journey, as we bring this life-changing technology to…
Added 23 hours ago
L
Jr. Business Analyst – ERP Data & Process Support
Legrand
Mississauga, ON
- Full-time
…paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit…
Added 23 hours ago
T
Information Security Specialist - Issue Management Governance and Reporting
TD
Toronto, ON
- Full-time
The Governance & Control Specialist manages a portfolio of governance and control activities for moderately complex or high-risk business or functional area and implements…
Added 1 day ago
KP
Associate Dean, Faculty of Trades and Technology - Competition ID: 4773
Kwantlen Polytechnic University
Surrey, BC
- Full-time
Salary Information: 14 – Administrative Salary Grid - $114,071 to $174,909
Added 1 day ago
KP
Associate Dean, Faculty of Trades and Technology
Kwantlen Polytechnic University
Surrey, BC
- Full-time
…to join the leadership team within the Faculty of Trades and Technology. Reporting to the Dean, Faculty of Trades and Technology, the Associate Dean provides strategic, administrative, and…
Added 1 day ago
LS
Jr. Business Analyst – ERP Data & Process Support
Legrand Slovenija
Mississauga, ON
- Full-time
…paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit…
Added 1 day ago
MP
Manager, Arbor & Horticultural Services - Permanent Full-Time
Mount Pleasant Group
Toronto, ON
- $117,461 to $131,747 CAD / year
- Full-time
…committed to innovation, leveraging new trends and advancements in technology while upholding our long-standing values. Our team takes pride in the meaningful work we do every day, helping…

SAP

Enhanced Operations Services Senior Technical Specialist

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Original job description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What You’ll Do

Responsible for technical preparation for complex critical activities for the customers, works very closely with the SDS in terms of planning of customer specific maintenance plan.
Responsible for proactive safeguarding of service requests for EOS customers.
Possess a comprehensive understanding of the customer's business, goals, and challenges to offer innovative solutions and recommendations.
Serve as a technical point for all the technical planning and preparations for the EOS customer landscape.
Acts as the primary contact with the EOS Service Delivery specialists for the services using DMM and CSMP.
Solid hands-on experience with SAP technologies like SAP NetWeaver, Web Dispatcher, BusinessObjects solutions, Convergent Charging, Convergent Mediation, OpenText etc.
Sound knowledge of Hyperscalers, networks, and virtual technologies, including load balancers and virtual machines.
Solid expertise and hands-on experience in SAP Technologies and Products (SAP certification preferred).
Proven ability to manage operational tasks, handle customer escalations, and drive process improvements.
Ability to thrive in a high-pressure environment and consistently add value to customers and the organization.
Extensive experience in collaborating with cross-cultural teams, both international and virtual, to achieve seamless project delivery.
Collaborate with Product Development and support for roadmap, feature and bug fixes.
Proficient in analytical and solution-oriented thinking.
Excellent written and verbal communication skills in English.
Global team working in 24*7 model with following the sun approach.

What You Bring

Bachelor's degree or higher in Computer Science, Engineering, or Information Technology.
10+ years of experience in the IT industry, with a primary focus on SAP technology (BASIS).
Minimum of 8 years of experience in a technical role, with a demonstrated ability to manage a variety of SAP products running on SAP HANA/Sybase.
Advanced technical background in Linux-based server operating systems
Experience with AI tools would be an added advantage.
Project management skills to efficiently handle customer projects and resolve issues would be a desirable skill.

Meet Your Team

Enhanced Operation Services with Global cloud operations specialized in delivering customized solutions for Large Enterprise clients, focusing on enhancing their overall experience. We are looking for experienced Basis consultants in SAP NetWeaver and Non-NetWeaver solutions with strong domain knowledge and experience with databases – HANA and Sybase.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 150,000 - 200,000. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 457620 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:

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More about this job

Responsibilities

Plan and prepare complex technical activities and customer-specific maintenance for Enhanced Operations Services customers, safeguarding service requests and serving as the technical point of contact. Coordinate with service delivery, product development, and support teams to resolve escalations, improve processes, and deliver customer solutions.

Requirements

Requires a bachelor's degree or higher in Computer Science, Engineering, or Information Technology, at least 10 years of IT experience focused on SAP technology, and at least 8 years in a technical role. Candidates should have hands-on SAP product and database experience, advanced Linux knowledge, strong customer and project management capabilities, and excellent English communication skills; SAP certification and AI tool experience are advantageous.

Skills

SAP Basis
SAP NetWeaver
SAP HANA
Sybase
Linux Server Administration
SAP Web Dispatcher
SAP BusinessObjects
Convergent Charging
Convergent Mediation
OpenText
Hyperscalers
Networking
Virtualization
Load Balancers
Virtual Machines

Benefits

Health And Well-Being Support
Flexible Working Models
Learning And Skill Growth
Employee Development

Visa sponsorship

Not detected in the job text

Keywords

SAP Basis
SAP NetWeaver
SAP HANA
Sybase
Linux
SAP Web Dispatcher
SAP BusinessObjects
Convergent Charging
Convergent Mediation
OpenText
Hyperscalers
Networking
Virtualization
Load Balancers
Virtual Machines
SAP Certification
Enhanced Operations Services
Technical Planning
Customer Maintenance Planning
Service Request Safeguarding
Process Improvement
Project Management
Product Development
DMM
CSMP
24/7 Global Operations
Cross-Cultural Collaboration
AI Tools

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