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Added 15 mins ago
PI
Senior Technical Team Lead - Software Development, R&D
Piicomm Inc.
Plantagenet Station, ON
- Full-time
…lifecycle. Our services combine operational expertise, software, automation, and technology to simplify complex business requirements and improve service…
Added 2 hours ago
C
Senior Network Engineering Specialist
CGI
Montreal, QC
- Full-time
We are looking for a Senior Network Designer with strong expertise in network security, cloud technologies, and automation to support complex infrastructure projects and drive modernization…
Added 3 hours ago
EI
Test Automation Technologist
Ecolab Inc.
Calgary, AB
- Full-time
…supercomputers, and desktop computers is seeking a talented Automation Specialist who will be responsible for designing, developing, and implementing automation solutions to support…
Added 9 hours ago
B
Production Operations Manager
BMO
Toronto, ON · SCC
- Full-time
…evolution of production support capabilities across CorpFinFCU and Engineering portfolios, driving the organization's transition toward an A2030-aligned Silent-Ops operating model.…
Added 10 hours ago
GC
Specialist, AutomationNew
Glencore Canada
Elkford, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, is responsible for safely delivering and maintaining a diverse set of technology that is redefining the way we…
Added 16 hours ago
G
Specialist, Automation
Glencore
Elkford, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, is responsible for safely delivering and maintaining a diverse set of technology that is redefining the way we…
Added 17 hours ago
CI
Senior Autonomy Validation Specialist / Spécialiste senior de la validation de l’autonomie
Caterpillar Inc.
Laval, QC
- Full-time
…Caterpillar enterprise to advance technologies including autonomy and automation, which helps enhance site safety, productivity and efficiency across customer operations worldwide. Cat…
Added 17 hours ago
CS
Facilities Maintenance Specialist
Canucks Sports & Entertainment (CSE)
Vancouver, BC
- Full-time
…and facility improvement projects. The Facilities Maintenance Specialist will help ensure building issues are identified, prioritized, and resolved efficiently, while coordinating work…
Added 18 hours ago
NB
DevSecOps Technical Lead, Cryptography
National Bank of Canada
Montreal, QC
- Full-time
…cybersecurity posture through your expertise in public key infrastructure (PKI), cloud security, automation, and the operation of critical platforms.Your…
Added 18 hours ago
G
Specialist, Automation
Glencore
Sparwood, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, Processing Systems is responsible for safely delivering and maintaining a diverse set of technology that is…
Added 19 hours ago
Logistics Engineering Specialist
Siemens
Concord, ON
…finished-goods staging, and shipping operations. The role applies engineering, Lean, data-analysis, and SAP/WMS knowledge to improve efficiency, inventory accuracy, space utilization,…
Added 19 hours ago
Specialist Systems, IT
City of Mississauga
Mississauga, ON
As a DevOps Specialist, you will work with technical teams across the organization to implement DevOps strategies and automate applications and infrastructure across on-premise and cloud…
Added 20 hours ago
EV
Specialist, Automation
Elk Valley Resources
Elkford, BC
- $95,000 to $112,000 CAD / year
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, is responsible for safely delivering and maintaining a diverse set of technology that is redefining the way we…
Added 20 hours ago
EV
Specialist, Automation
Elk Valley Resources
Elkford, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, is responsible for safely delivering and maintaining a diverse set of technology that is redefining the way we…
Added 20 hours ago
Principal Cybersecurity Specialist, Incident Response
Questrade Financial Group
Toronto, ON
The Principal Cybersecurity Specialist, Incident Response is a critical contributor to delivering sustainable and measurable results in identifying and responding to cyber threats -…
Added 21 hours ago
W
Principal Process Automation & Controls Engineer
Worley
Calgary, AB
- Full-time
The Principal Process Automation & Controls Engineer is responsible for providing control system engineering support for industrial facilities and projects. The role requires an…
Added 21 hours ago
AG
Process Control Specialist
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
The Process Control Specialist (Automation Technician) provides hands‑on support for process control, automation, operational technology (OT), and industrial data systems across the Island…
Added 22 hours ago
GC
Specialist, AutomationNew
Glencore Canada
Sparwood, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, Processing Systems is responsible for safely delivering and maintaining a diverse set of technology that is…
Added 22 hours ago
M
GRC Specialist
Miovision
Remote, Canada
- $90,000 to $115,000 CAD / year
- Full-time
- Remote
At Miovision, we are engineering the future of smart transportation, but keeping our massive data highways safe requires serious guardrails. We are looking for a GRC Specialist to act as…
Added 22 hours ago
AG
Electrical & Controls Project Engineer
Artemis Gold - Blackwater Project
Vancouver, BC
- Other
Reporting to the Engineering Manager - Capital Projects the Electrical and Controls Project Engineer is responsible for design and overseeing the planning, execution, and commissioning of…
Added 22 hours ago
TI
CyberSecurity Specialist
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
Experience with LLMs, AI agents, tool calling, orchestration frameworks, APIs, and security automation
Added 22 hours ago
EV
Specialist, Automation
Elk Valley Resources
Sparwood, BC
- $95,000 to $112,000 CAD / year
- Full-time
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, Processing Systems is responsible for safely delivering and maintaining a diverse set of technology that is…
Added 23 hours ago
WR
Information Systems Specialist
West Red Lake Gold Mines
Red Lake, ON
- Full-time
…high-grade gold deposits to support future growth. Backed by modern infrastructure, a skilled workforce, and a strong technical team, West Red Lake Gold is committed to operational…
Added 23 hours ago
EV
Specialist, Automation
Elk Valley Resources
Sparwood, BC
- $95,000 to $112,000 CAD / year
Reporting to the Senior Engineering Supervisor, the Specialist, Automation, Processing Systems is responsible for safely delivering and maintaining a diverse set of technology that is…
Added 23 hours ago
Principal Product Acceleration Specialist - Auth0
Okta
Toronto, ON
As a Principal Product Acceleration Specialist for Auth0, you will play a critical role in driving customer success, deep product adoption, and long-term retention across Okta’s most…

SAP

IT Technology Services Senior Specialist - Linux Administration, Hyperscaler, Pacemaker Operations

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team which will focus on leading and optimizing strategic customers’ end-to-end delivery and operation model, during the customer’s cloud transformation journey. We provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures.

RISE with SAP brings together the solutions and services our customers need for a true business transformation, in one package, in the way that works best for them. We know that transformation is a journey, not a destination, so RISE with SAP allows customers to change not only once, but to continually transform – with SAP alongside them during every step of the way.

RISE with SAP S/4HANA Cloud, private edition is one of the key deployment options for our customers cloud transformation. It provides a comprehensive cloud infrastructure and managed service offerings to our customers as an essential part of the overall Cloud Strategy of SAP. This enables customers to safeguard their existing SAP ERP investment, while benefiting from a new level of flexibility – tailoring the software to meet their specific needs, retaining company-specific configurations and customizations of their SAP ERP system, and accessing the latest capabilities that give their company a competitive advantage.

Under RISE with SAP, SAP allows customers to run their SAP S/4 HANA and other SAP applications in a managed private cloud environment either in SAP’s own datacentres, IaaS Hyperscalers, SAP Premium Suppliers or in customers’ own existing datacentres. SAP has established strategic partnerships with the major cloud infrastructure providers, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), to offer customers maximum choice for their SAP private cloud deployment.

Within the Customer Services & Delivery (CS&D) Board area, the mission of the Enterprise Cloud Services (ECS) Delivery organization is to run and operate SAP’s private cloud offering.

Enhanced Operations Service Senior Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services.

What You’ll Build

We are looking for an experienced Linux Administration expert for the Enhanced Operations Service (EOS) team who should have a proven track record in Server management with Pacemaker expertise, Critical Situation Handling, with a strong technical and process background.

A customer first mindset is necessary.

As an Enhanced Operations Service Specialist - you are responsible for:

Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s.
Technically skilled in providing expert support for all Linux OS/Windows and Infra customer issues.
Identifying and resolving architectural and design issues in existing Pacemaker setup, developing automation to ensure stability and reliability of the environment to run business-critical systems of our customers.
Contributing to standardizing and simplifying server operations using software tools and automation (DevOps).
Implementing and managing high availability solutions using clustering technologies, particularly Pacemaker.
Strong capability in proactive alert analysis and maintaining system stability by effectively analysing and responding to proactive alerts
Participate in Major incident handling, troubleshoot service request failures, downtime extensions, long running ongoing incidents for a customer, and solving them in stipulated SLA/KPI thresholds
Quick responses during escalations, take proactive steps to avoid escalations, identifying and driving initiatives to improve the operation and stability for our customer system and Driving initiatives to standardize and simplify server operations.
Root Cause analysis for Service requests failures/outages, performance issues – continuous improvement methodologies
Analyse root-causes of the failures (if known) in achieving the KPIS and define a corrective action plan, with well-defined mitigation steps.
Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units.
Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery
Process improvement initiatives for daily operational activities
Streamline standard operating procedures by focussing on automation enhancements.
Proactive Operation services for the customer and service on-demand with timely alert reduction program to all the stakeholders involving the customer.

What You Bring

10+ years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting and resolving complex issues.
Expertise in implementing and managing high availability clustering solutions, especially Pacemaker.
5+ years’ experience in Linux HA clusters, preferably Pacemaker, with relevant trainings/ certifications
Hands-on experience in administering Azure/AWS/GCP environments.
Networking experience with the suite of TCP/IP, IP routing, NAT, firewalls
Experience with network services like DNS and LDAP and HTTP proxies
Good understanding of IT security, OS hardening
Experience in script programming (e.g., Shell, Perl, Python, Go, etc.) and with server automation tools (e.g. Ansible, CHEF)
Experience with server operations in large environments and in public clouds – Azure, AWS, GCP.
Experience in Problem Management, Root cause analysis methodologies

Education And Qualifications

10+ years of related professional experience
Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) Expert Linux Administrator
Expert in at least one of the public cloud administrations – Azure, AWS, GCP
Capacity to continuously acquire new knowledge in an independent and proactive way.
Good analytical and solution-oriented thinking
Very good communication and networking skills
Experience of safeguarding customer relationship.
Strong customer service focus
Very good English language skill.

Where You Belong

The Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team which will focus on leading and optimizing strategic customers’ end-to-end delivery and operation model, during the customer’s cloud transformation journey. We provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 140000 - 190000 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 438096 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:

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More about this job

Responsibilities

Deliver and improve managed cloud operations for strategic customers, including Linux and infrastructure support, Pacemaker high-availability cluster administration, incident response, and root-cause analysis. Drive automation, operational standardization, service-level performance, and continuous improvement while coordinating with internal teams and customers.

Requirements

Requires 10 or more years of professional experience, including advanced Linux administration and at least five years working with Linux high-availability clusters, preferably Pacemaker. Candidates should have public cloud administration experience, networking and security knowledge, scripting and automation skills, problem-management expertise, a relevant bachelor's degree or higher, and strong communication and customer-service abilities.

Skills

Linux Administration
Pacemaker Clustering
High Availability
Server Management
Azure
Amazon Web Services
Google Cloud Platform
TCP/IP Networking
IP Routing
Network Address Translation
Firewalls
DNS
LDAP
Operating System Hardening
Shell Scripting
Ansible

Visa sponsorship

Not detected in the job text

Keywords

Linux
Red Hat
SUSE
Pacemaker
High Availability Clustering
Server Management
Azure
Amazon Web Services
Google Cloud Platform
TCP/IP
IP Routing
Network Address Translation
Firewalls
DNS
LDAP
HTTP Proxies
IT Security
Operating System Hardening
Shell
Perl
Python
Go
Ansible
Chef
DevOps
Incident Management
Problem Management
Root-Cause Analysis
Service-Level Agreements
RISE With SAP

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