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Added 13 mins ago
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VIP Team Manager | Betty CA
Betty
Toronto, ON
- $110,000 to $140,000 CAD / year
- Full-time
As a VIP Manager at Betty, you will lead a team of VIP Account Managers responsible for delivering exceptional, personalized experiences to our highest-value players. You will be…
Added 13 mins ago
TI
Manager, Enterprise Risk Management
Teranet Inc.
Toronto, ON
- $140,400 to $152,100 CAD / year
- Full-time
Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property…
Added 13 mins ago
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Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 13 mins ago
SC
Account Executive, Integrated Security Systems.
Smart-tek Communications Inc
Vancouver, BC
- Full-time
Smart-tek Communications Inc. has been a market leader in British Columbia for over 30 years, specializing in the design, installation, and servicing of integrated security and building…
Added 14 mins ago
OH
Project Manager, Enterprise Project Management Office
Ontario Health
Toronto, ON
- Full-time
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a…
Added 14 mins ago
KG
Manager, Health & Safety
Kleysen Group Ltd.
Edmonton, AB
- Full-time
…orientated and hands on approach in working alongside the Operations team & the Business Unit Leader…
Added 14 mins ago
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System Engineering Sub-Discipline Manager, Halifax NS
Thales
Halifax, NS
- Full-time
…inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's…
Added 14 mins ago
CC
Site Superintendent
CGI Constructors
Kingston, ON
- Full-time
Partner with the Project Management team to communicate effectively with trades, owners, architects, engineers, and deliver projects as a team leader.
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FCRM Testing Analyst - Technology Testing (5557)
TD
Toronto, ON
- Full-time
The Financial Crime Risk Management (FCRM) Enterprise Testing Team (formerly Global Anti-Money Laundering) sits within the second line of defense and conducts design and operating…
Added 29 mins ago
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Senior Flight Software Developer
Syntronic
Brampton, ON
- Full-time
Syntronic is a global leader in design and development, specializing in electronics, electro-mechanics, and software. We’re not just a company; we’re a community of innovators. Our teams…
Added 29 mins ago
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Stagiaire développeur de matériel de formation (simulateur de vol) / Training Material Developer (Flight Simulator)
CAE
Montreal, QC
- Full-time
With more than 10,000 employees across 35 countries, CAE is a global leader in training in the fields of civil aviation, defense and security, and healthcare. To learn more: www.cae.com
Added 29 mins ago
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Special Project Walmart Specialist
Scandinavian Building Services
Barrie, ON
- Contract
Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta…
Added 42 mins ago
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Murex DevOps
Luxoft
Toronto, ON
- Full-time
DXC Luxoft has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade, and migration. We provide…
Added 42 mins ago
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Lab Technician
Mativ
Renfrew, ON
- Full-time
Mativ is a global leader in specialty materials headquartered in Alpharetta, Georgia. The Company offers a wide range of critical components and engineered solutions that connect, protect,…
Added 42 mins ago
RP
HR Lead
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- Full-time
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Added 42 mins ago
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Director of Operations
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Canmore, AB
- Full-time
…and owner relations. We're looking for a hands-on operations leader who can bring hotel-grade discipline and warmth to a fast-growing, boutique property…
Added 44 mins ago
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Retail Shift Leader
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Sudbury, ON · Cambrian Heights, Sudbury, ON
- $19 to $21 CAD / hour
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Added 59 mins ago
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Software Engineering Developer, DevOps
General Dynamics Missions System International
Calgary, AB · Ottawa, Ontario
- $85,000 to $110,000 CAD / year
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…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 59 mins ago
AN
Major Account Manager
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Toronto, ON
- Full-time
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of…
Added 1 hour ago
T
System Engineering Sub-Discipline Manager, Halifax NS
Thales
Dartmouth, NS
- Full-time
…inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's…
Added 1 hour ago
Director, Customer Engagement Platforms
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Added 1 hour ago
Automotive Reconditioning Specialist
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…attitude and people-first culture, we’ve grown into an industry leader, operating across Canada, spanning over 40 locations with over 600 +…
Added 1 hour ago
Safety Manager
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CAM Industrial Solutions, a leader in industrial services and one of the fastest-growing privately held companies in Canada and the United States, is seeking a driven and results-oriented…
Added 1 hour ago
Director, Physical Safety & Strategic Security Solutions
Simon Fraser University
Burnaby, BC
Safety & Risk Services provides institution-wide leadership in safety, security and risk management across SFU's Burnaby, Surrey and Vancouver campuses. The team supports a safe, welcoming…
Added 1 hour ago
TU
Manager, HRIS & Technology Analyst
The Universal Group
Langley (District), BC · Langley, British Columbia
- Full-time
…Managed companies in 2026, has an exciting opportunity for a the Team Lead, HRIS & Technology that serves as the system owner for the organization’s HRIS and peripheral technology ecosystem…

SAP

IT Technology Services Senior Specialist - Linux Administration, Hyperscaler, Pacemaker Operations

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team which will focus on leading and optimizing strategic customers’ end-to-end delivery and operation model, during the customer’s cloud transformation journey. We provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures.

RISE with SAP brings together the solutions and services our customers need for a true business transformation, in one package, in the way that works best for them. We know that transformation is a journey, not a destination, so RISE with SAP allows customers to change not only once, but to continually transform – with SAP alongside them during every step of the way.

RISE with SAP S/4HANA Cloud, private edition is one of the key deployment options for our customers cloud transformation. It provides a comprehensive cloud infrastructure and managed service offerings to our customers as an essential part of the overall Cloud Strategy of SAP. This enables customers to safeguard their existing SAP ERP investment, while benefiting from a new level of flexibility – tailoring the software to meet their specific needs, retaining company-specific configurations and customizations of their SAP ERP system, and accessing the latest capabilities that give their company a competitive advantage.

Under RISE with SAP, SAP allows customers to run their SAP S/4 HANA and other SAP applications in a managed private cloud environment either in SAP’s own datacentres, IaaS Hyperscalers, SAP Premium Suppliers or in customers’ own existing datacentres. SAP has established strategic partnerships with the major cloud infrastructure providers, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), to offer customers maximum choice for their SAP private cloud deployment.

Within the Customer Services & Delivery (CS&D) Board area, the mission of the Enterprise Cloud Services (ECS) Delivery organization is to run and operate SAP’s private cloud offering.

Enhanced Operations Service Senior Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services.

What You’ll Build

We are looking for an experienced Linux Administration expert for the Enhanced Operations Service (EOS) team who should have a proven track record in Server management with Pacemaker expertise, Critical Situation Handling, with a strong technical and process background.

A customer first mindset is necessary.

As an Enhanced Operations Service Specialist - you are responsible for:

Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s.
Technically skilled in providing expert support for all Linux OS/Windows and Infra customer issues.
Identifying and resolving architectural and design issues in existing Pacemaker setup, developing automation to ensure stability and reliability of the environment to run business-critical systems of our customers.
Contributing to standardizing and simplifying server operations using software tools and automation (DevOps).
Implementing and managing high availability solutions using clustering technologies, particularly Pacemaker.
Strong capability in proactive alert analysis and maintaining system stability by effectively analysing and responding to proactive alerts
Participate in Major incident handling, troubleshoot service request failures, downtime extensions, long running ongoing incidents for a customer, and solving them in stipulated SLA/KPI thresholds
Quick responses during escalations, take proactive steps to avoid escalations, identifying and driving initiatives to improve the operation and stability for our customer system and Driving initiatives to standardize and simplify server operations.
Root Cause analysis for Service requests failures/outages, performance issues – continuous improvement methodologies
Analyse root-causes of the failures (if known) in achieving the KPIS and define a corrective action plan, with well-defined mitigation steps.
Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units.
Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery
Process improvement initiatives for daily operational activities
Streamline standard operating procedures by focussing on automation enhancements.
Proactive Operation services for the customer and service on-demand with timely alert reduction program to all the stakeholders involving the customer.

What You Bring

10+ years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting and resolving complex issues.
Expertise in implementing and managing high availability clustering solutions, especially Pacemaker.
5+ years’ experience in Linux HA clusters, preferably Pacemaker, with relevant trainings/ certifications
Hands-on experience in administering Azure/AWS/GCP environments.
Networking experience with the suite of TCP/IP, IP routing, NAT, firewalls
Experience with network services like DNS and LDAP and HTTP proxies
Good understanding of IT security, OS hardening
Experience in script programming (e.g., Shell, Perl, Python, Go, etc.) and with server automation tools (e.g. Ansible, CHEF)
Experience with server operations in large environments and in public clouds – Azure, AWS, GCP.
Experience in Problem Management, Root cause analysis methodologies

Education And Qualifications

10+ years of related professional experience
Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) Expert Linux Administrator
Expert in at least one of the public cloud administrations – Azure, AWS, GCP
Capacity to continuously acquire new knowledge in an independent and proactive way.
Good analytical and solution-oriented thinking
Very good communication and networking skills
Experience of safeguarding customer relationship.
Strong customer service focus
Very good English language skill.

Where You Belong

The Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team which will focus on leading and optimizing strategic customers’ end-to-end delivery and operation model, during the customer’s cloud transformation journey. We provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 140000 - 190000 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 438096 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:

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More about this job

Responsibilities

Deliver and improve managed cloud operations for strategic customers, including Linux and infrastructure support, Pacemaker high-availability cluster administration, incident response, and root-cause analysis. Drive automation, operational standardization, service-level performance, and continuous improvement while coordinating with internal teams and customers.

Requirements

Requires 10 or more years of professional experience, including advanced Linux administration and at least five years working with Linux high-availability clusters, preferably Pacemaker. Candidates should have public cloud administration experience, networking and security knowledge, scripting and automation skills, problem-management expertise, a relevant bachelor's degree or higher, and strong communication and customer-service abilities.

Skills

Linux Administration
Pacemaker Clustering
High Availability
Server Management
Azure
Amazon Web Services
Google Cloud Platform
TCP/IP Networking
IP Routing
Network Address Translation
Firewalls
DNS
LDAP
Operating System Hardening
Shell Scripting
Ansible

Visa sponsorship

Not detected in the job text

Keywords

Linux
Red Hat
SUSE
Pacemaker
High Availability Clustering
Server Management
Azure
Amazon Web Services
Google Cloud Platform
TCP/IP
IP Routing
Network Address Translation
Firewalls
DNS
LDAP
HTTP Proxies
IT Security
Operating System Hardening
Shell
Perl
Python
Go
Ansible
Chef
DevOps
Incident Management
Problem Management
Root-Cause Analysis
Service-Level Agreements
RISE With SAP

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