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Added 8 mins ago
RC
Statistics and Psychometrics Specialist
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
Reporting to the Manager, Exam Quality and Analytics, the Statistics and Psychometrics Specialist supports the assessments of specialty physicians by providing advice that guides and…
Added 21 mins ago
TC
Coordinator, Return to Work- STSLDP
Toronto Catholic District School Board
Toronto, ON
- Full-time
…an inclusive Catholic learning community that nurtures faith development and academic excellence through the love of God, neighbor, and…
Added 21 mins ago
FC
FLIGHT CENTRE TRAVEL GROUP - POWER PLATFORM & AI SOLUTIONS SPECIALIST - VANCOUVER, BC
Flight Centre Travel Group Canada
BC · British Columbia, Canada
- Full-time
…Microsoft Power Platform technologies and emerging AI-assisted development…
Added 21 mins ago
TI
Full Stack Java Developer
Themesoft Inc.
Toronto, ON
- Contract
The specialist will orchestrate data workflows with Apache Airflow, write optimized ANSI SQL, and ensure quality through automated testing and CI CD using GitHub and GitHub Actions while…
Added 23 mins ago
Sr. GTM Automation Specialist
Dayforce
Canada
The Sr. Automation Specialist is a strategic, hands-on role within our AI Transformation & Automation team focused on modernizing how Dayforce identifies, prioritizes, and engages…
Added 23 mins ago
Sr. GTM Automation Specialist
Dayforce
Canada
The Sr. Automation Specialist is a strategic, hands-on role within our AI Transformation & Automation team focused on modernizing how Dayforce identifies, prioritizes, and engages…
Added 23 mins ago
T
Solutions Design IT Specialist
TD
Toronto, ON
- Full-time
Consult on development of the System Requirements Specification (SRS) and apply functional knowledge of business functions to design optimal software / systems
Added 35 mins ago
CC
Estimator
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- Full-time
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Added 38 mins ago
Automation Specialist
Spartan Controls Ltd.
Edmonton, AB
We are currently recruiting for an Automation Specialist for our Control Systems Lifecycle Services Team to be based in Edmonton. In this role, you will be working within the Control…
Added 38 mins ago
AM
Salesforce AI & Data Cloud Solutions Engineer
AGF Management
Toronto, ON
- Full-time
Platform development experience with Flow Builder, Apex, Lightning Web Components, release management, and DevOps tooling such as Azure DevOps.
Added 53 mins ago
CC
Estimator
CSN Collision
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- Full-time
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Added 1 hour ago
CP
Sales Specialist, Managed Services
Check Point Software Technologies
Toronto, ON
- Full-time
Check Point Software Technologies has been recognized by Forbes as one of the World’s Best Places to Work four years in a row (2020-2023), ranking among the top 50 companies across the…
Added 1 hour ago
Bilingual Specialist, Software Engineering (D365 ERP)
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
Join the Business Solutions Engineering team, in the Bilingual Specialist, Software Engineering position. You will be in charge of ERP (Microsoft Dynamics 365 Finance and Operations)…
Added 1 hour ago
Senior Specialist, Software Engineering (Middleware-AZURE)
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
Join the Technology and Business Transformation team, in the Senior Specialist, Software Engineering (Middleware-AZURE) position, where the next generation of cloud-based solutions is being…
Added 1 hour ago
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Decision Science Specialist
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- Full-time
In collaboration with the Senior Director, Revenue Management Systems and Inventory, the Decision Science Specialist contributes to the evolution, validation, and optimization of analytical…
Added 1 hour ago
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IT Specialist (3-Month Contract)
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- Full-time
Troubleshooting of hardware, software and connectivity issues in an Enterprise environment
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Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
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Toronto, ON
- Full-time
The Mainframe & SWIFT Application Support Specialist is responsible for the end-to-end support, monitoring, and incident management of our Mainframe accounting processes and SWIFT messaging…
Added 1 hour ago
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Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
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Added 1 hour ago
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- Full-time
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Added 1 hour ago
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Platform Facilitator and Technology Specialist
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- $80,000 to $90,000 CAD / year
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The Platform Facilitator and Technology Specialist plays a key role in supporting advisor growth, onboarding, and adoption of technology across existing and prospective Worldsource…
Added 1 hour ago
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Data Scientist II
TD
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Added 1 hour ago
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Special Project Walmart Specialist
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…continue to grow we are looking to add a Special Project Walmart Specialist in Barrie, ON to the Scandi…
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IT Specialist
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- Full-time
We are seeking an IT Specialist to join our team. Reporting to the Senior Vice President, Operations and Performance, you will play a key role in supporting and maintaining the…
Added 1 hour ago
Ag Innovation Specialist (Leader, SK)
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Support the development of hardware, software, and data tools to support sales representatives as requested by Ag Innovation Manager

SAP

IT Technology Services Senior Specialist - Linux Administration, Hyperscaler, Pacemaker Operations

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team which will focus on leading and optimizing strategic customers’ end-to-end delivery and operation model, during the customer’s cloud transformation journey. We provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures.

RISE with SAP brings together the solutions and services our customers need for a true business transformation, in one package, in the way that works best for them. We know that transformation is a journey, not a destination, so RISE with SAP allows customers to change not only once, but to continually transform – with SAP alongside them during every step of the way.

RISE with SAP S/4HANA Cloud, private edition is one of the key deployment options for our customers cloud transformation. It provides a comprehensive cloud infrastructure and managed service offerings to our customers as an essential part of the overall Cloud Strategy of SAP. This enables customers to safeguard their existing SAP ERP investment, while benefiting from a new level of flexibility – tailoring the software to meet their specific needs, retaining company-specific configurations and customizations of their SAP ERP system, and accessing the latest capabilities that give their company a competitive advantage.

Under RISE with SAP, SAP allows customers to run their SAP S/4 HANA and other SAP applications in a managed private cloud environment either in SAP’s own datacentres, IaaS Hyperscalers, SAP Premium Suppliers or in customers’ own existing datacentres. SAP has established strategic partnerships with the major cloud infrastructure providers, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), to offer customers maximum choice for their SAP private cloud deployment.

Within the Customer Services & Delivery (CS&D) Board area, the mission of the Enterprise Cloud Services (ECS) Delivery organization is to run and operate SAP’s private cloud offering.

Enhanced Operations Service Senior Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services.

What You’ll Build

We are looking for an experienced Linux Administration expert for the Enhanced Operations Service (EOS) team who should have a proven track record in Server management with Pacemaker expertise, Critical Situation Handling, with a strong technical and process background.

A customer first mindset is necessary.

As an Enhanced Operations Service Specialist - you are responsible for:

Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s.
Technically skilled in providing expert support for all Linux OS/Windows and Infra customer issues.
Identifying and resolving architectural and design issues in existing Pacemaker setup, developing automation to ensure stability and reliability of the environment to run business-critical systems of our customers.
Contributing to standardizing and simplifying server operations using software tools and automation (DevOps).
Implementing and managing high availability solutions using clustering technologies, particularly Pacemaker.
Strong capability in proactive alert analysis and maintaining system stability by effectively analysing and responding to proactive alerts
Participate in Major incident handling, troubleshoot service request failures, downtime extensions, long running ongoing incidents for a customer, and solving them in stipulated SLA/KPI thresholds
Quick responses during escalations, take proactive steps to avoid escalations, identifying and driving initiatives to improve the operation and stability for our customer system and Driving initiatives to standardize and simplify server operations.
Root Cause analysis for Service requests failures/outages, performance issues – continuous improvement methodologies
Analyse root-causes of the failures (if known) in achieving the KPIS and define a corrective action plan, with well-defined mitigation steps.
Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units.
Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery
Process improvement initiatives for daily operational activities
Streamline standard operating procedures by focussing on automation enhancements.
Proactive Operation services for the customer and service on-demand with timely alert reduction program to all the stakeholders involving the customer.

What You Bring

10+ years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting and resolving complex issues.
Expertise in implementing and managing high availability clustering solutions, especially Pacemaker.
5+ years’ experience in Linux HA clusters, preferably Pacemaker, with relevant trainings/ certifications
Hands-on experience in administering Azure/AWS/GCP environments.
Networking experience with the suite of TCP/IP, IP routing, NAT, firewalls
Experience with network services like DNS and LDAP and HTTP proxies
Good understanding of IT security, OS hardening
Experience in script programming (e.g., Shell, Perl, Python, Go, etc.) and with server automation tools (e.g. Ansible, CHEF)
Experience with server operations in large environments and in public clouds – Azure, AWS, GCP.
Experience in Problem Management, Root cause analysis methodologies

Education And Qualifications

10+ years of related professional experience
Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) Expert Linux Administrator
Expert in at least one of the public cloud administrations – Azure, AWS, GCP
Capacity to continuously acquire new knowledge in an independent and proactive way.
Good analytical and solution-oriented thinking
Very good communication and networking skills
Experience of safeguarding customer relationship.
Strong customer service focus
Very good English language skill.

Where You Belong

The Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team which will focus on leading and optimizing strategic customers’ end-to-end delivery and operation model, during the customer’s cloud transformation journey. We provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 140000 - 190000 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 438096 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:

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More about this job

Responsibilities

Deliver and improve managed cloud operations for strategic customers, including Linux and infrastructure support, Pacemaker high-availability cluster administration, incident response, and root-cause analysis. Drive automation, operational standardization, service-level performance, and continuous improvement while coordinating with internal teams and customers.

Requirements

Requires 10 or more years of professional experience, including advanced Linux administration and at least five years working with Linux high-availability clusters, preferably Pacemaker. Candidates should have public cloud administration experience, networking and security knowledge, scripting and automation skills, problem-management expertise, a relevant bachelor's degree or higher, and strong communication and customer-service abilities.

Skills

Linux Administration
Pacemaker Clustering
High Availability
Server Management
Azure
Amazon Web Services
Google Cloud Platform
TCP/IP Networking
IP Routing
Network Address Translation
Firewalls
DNS
LDAP
Operating System Hardening
Shell Scripting
Ansible

Visa sponsorship

Not detected in the job text

Keywords

Linux
Red Hat
SUSE
Pacemaker
High Availability Clustering
Server Management
Azure
Amazon Web Services
Google Cloud Platform
TCP/IP
IP Routing
Network Address Translation
Firewalls
DNS
LDAP
HTTP Proxies
IT Security
Operating System Hardening
Shell
Perl
Python
Go
Ansible
Chef
DevOps
Incident Management
Problem Management
Root-Cause Analysis
Service-Level Agreements
RISE With SAP

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