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Added 2 hours ago
CC
Greeting Card Merchandiser (PT)/Étalagiste Pour Cartes de Souhaits (PT) - Secteur St Catherine East
Carlton Cards
Montreal, QC
- Part-time
Vous serez un membre apprécié d'une équipe engagée qui travaille de façon autonome pour compléter les horaires de service et le traitement des commandes pour les sections de cartes de…
Added 2 hours ago
GZ
Vice President Operations
Gestion Zagora
Montreal, QC
- Full-time
Relevant directement de la haute direction, le ou la Vice-président(e) des opérations sera responsable de superviser les activités quotidiennes de l'entreprise, de favoriser l'excellence…
Added 4 hours ago
AA
Analyste Qualité Opération
Airbus Aircraft
Montreal, QC
- Full-time
Sous la supervision du Chef de service Assurance qualité, l'Analyste qualité opération est responsable d'assurer l’analyse des non-conformités de nature Humaine, Technique et Fournisseur…
Added 5 hours ago
C
CCQ Security Technician
Convergint
Ottawa, ON
- Full-time
…servicing and supporting existing customers by responding to service calls, carrying out Customer Support Programs and small projects…
Added 5 hours ago
C
Représentant(e) des ventes bilingue - Solutions de sécurité
Convergint
Laval, QC
- Full-time
…joindre à notre équipe à Laval. Le Représentant des ventes est responsable de trouver de nouveaux clients et de faire croître les comptes existants dans tous les secteurs d’activités, y…
Added 5 hours ago
P&
Ingénieur(e) ou analyste, analyse d’opérabilité / Engineer or Analyst, Operability Analysis
Pratt & Whitney
Longueuil, QC
- Full-time
Le groupe d’Opérabilité Moteur est responsable des différents aspects de l’opérabilité des moteurs tels que le démarrage, l’accélération et décélération (comportement dynamique), la…
Added 6 hours ago
C
Chef(fe) de service, service à la clientèle
CGI
Montreal, QC
- Full-time
The Payroll Service Centre provides all-in-one cloud solutions that simplify payroll and human capital management. We are proud of our strong client relationships, as reflected in our very…
Added 7 hours ago
H
Client Director
helloDarwin
Montreal, QC
- Full-time
La personne en poste est aussi responsable de la performance financière de son portefeuille. Elle suit la rentabilité des mandats, s'assure que le travail de l'équipe est bien réparti et…
Added 9 hours ago
KD
Technicien en Automatisation et Contrôle | Automation and Control Technician
Keurig Dr Pepper
Montreal, QC
- Full-time
Le Technicien en Automatisation et Contrôle est responsable d’assurer le bon fonctionnement, l’entretien, le dépannage et l’amélioration des systèmes d’automatisation et de contrôle des…
Added 9 hours ago
R
Senior On-Site Service Specialist, Hospitality
Ricoh
Montreal, QC
- Full-time
Le spécialiste principal, Services sur site – Hospitalité, est chargé de fournir aux clients un service constant et de haute qualité en matière d’alimentation et de boissons, afin d’assurer…
Added 10 hours ago
TS
Event Planner | Planificateur d'événements
TD SYNNEX Canada ULC
Mississauga, ON
- Full-time
…fournisseurs et partenaires de canal. Dans ce rôle, vous serez responsable du cycle de vie complet des événements - de la stratégie et la budgétisation à l’exécution sur place et aux…
Added 10 hours ago
AC
Représentant Des Comptes Clients/customer Account Representative
Aston Carter
Longueuil, QC
- $32 to $40 CAD / hour
- Contract
Le agent Jr de la chaîne d'approvisionnement est responsable dun portefeuille de clients internationaux dont les pièces entrent à lusine pour réparation. Il ou elle agit comme…
Added 10 hours ago
R
Ingénieur Manufacturier Senior - Réparation de composants / Senior Manufacturing Engineer - Componen
Rolls-Royce
Montreal, QC
- Full-time
…dans nos installations de Montréal. Dans ce rôle, vous serez responsable de fournir un soutien technique aux opérations et exécuter des activités d'ingénierie de fabrication pour…
Added 10 hours ago
AA
Chef de la Planification Budgétaire et de la Gouvernance / Head of Business Planning & Governance
Airbus Aircraft
Mirabel, QC
- Full-time
Vous avez une expérience en gestion de programme/projet, vous souhaitez travailler dans l’environnement du service à la clientèle au sein d’une équipe dynamique et vous souhaitez évoluer et…
Added 11 hours ago
LV
ASSISTANT.E GÉRANT.E-EN
La Vie En Rose
Quebec, QC
- Full-time
…fonctionnement de la boutique et t’assurer que ton équipe offre un service à la clientèle remarquable. Lorsque tu remplaceras le ou la gérant.e, tu seras responsable d’atteindre les…
Added 11 hours ago
KD
Technicien en Automatisation et Contrôle | Automation and Control Technician
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
Le Technicien en Automatisation et Contrôle est responsable d’assurer le bon fonctionnement, l’entretien, le dépannage et l’amélioration des systèmes d’automatisation et de contrôle des…
Added 11 hours ago
LV
ASSISTANT.E GÉRANT.E-EN
La Vie En Rose
Rosemère, QC
- Full-time
…fonctionnement de la boutique et t’assurer que ton équipe offre un service à la clientèle remarquable. Lorsque tu remplaceras le ou la gérant.e, tu seras responsable d’atteindre les…
Added 12 hours ago
JS
District Manager
JD Sports Canada
Montreal, QC
- Full-time
La personne titulaire de ce poste sera responsable de stimuler la croissance des ventes au détail dans son district et d’atteindre les objectifs commerciaux établis. Elle veillera également…
Added 12 hours ago
LV
ASSISTANT.E GÉRANT.E-EN
La Vie En Rose
Saint-Sauveur-des-Monts, QC
- Full-time
…fonctionnement de la boutique et t’assurer que ton équipe offre un service à la clientèle remarquable. Lorsque tu remplaceras le ou la gérant.e, tu seras responsable d’atteindre les…
Added 12 hours ago
DG
Prise de rendez-vous | Appointment Coordinator
Dilawri Group of Companies
Pointe-Claire, QC
- Full-time
Être responsable de l’ouverture à la fermeture des dossiers en accord avec l’agenda de livraisons ainsi que les demandes de préparations;
Added 12 hours ago
CL
Account Manager (Renewals)
Capital Lynk
Montreal, QC
- Full-time
Added 12 hours ago
L
Guest Experience Lead | Permeant | Market Mall
lululemon
Calgary, AB
- Full-time
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Added 12 hours ago
TS
Event Planner | Planificateur d'événements
TD SYNNEX
Mississauga, ON
- Full-time
…fournisseurs et partenaires de canal. Dans ce rôle, vous serez responsable du cycle de vie complet des événements - de la stratégie et la budgétisation à l’exécution sur place et aux…
Added 12 hours ago
A
Analyste Qualité Opération
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Sous la supervision du Chef de service Assurance qualité, l'Analyste qualité opération est responsable d'assurer l’analyse des non-conformités de nature Humaine, Technique et Fournisseur…
Added 12 hours ago
RT
Conseiller(ère) principal(e), Ingénierie / Senior Advisor, Engineering
Rio Tinto
Laterriere
- Full-time
…planification, de gestion de l’eau et de fermeture, vous serez responsable de la coordination et de la livraison technique du portefeuille local relevant du poste. Vous…

SAP

Le Responsable de livraison (Delivery Executive)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 10+ Years of SAP Program management experience
Posting language: English
Posted: Nov 2, 2026

Original job description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The SAP Delivery Executive (DE) provides effective project/program oversight for one or more Value or Strategic accounts. In this billable role, the DE works closely with the customer, the Services Client Partner, and other partners to ensure the overall success of the implementation of SAP solutions and is a significant contributor to the overall success of the customer relationship. The DE is in charge of ensuring that effective Program Governance is established for each account and is the primary point person from delivery aligned to the customer executives throughout the services lifecycle, from sales support through implementation and post-go live. In addition to delivery support, the DE is tasked with positioning additional SAP Services in support of the success of the customer. The DE may be required to provide oversight for PDDs, DMs, and/or PMs, and ensures collaboration in their account(s).

What You’ll Do

Assist the SAP license sales team in the closing of any software deals by providing oversight to the implementation planning & estimating and coordinating multiple SAP LOBs and partners as required.
Conversant across sales, solutioning, and delivery. Ability to operate at both the strategic and tactical levels, as well as see and articulate the bigger picture.
Proven expertise in managing impactful customer relationships, customer escalations, co-innovation engagement and projects. Be comfortable working at the most senior levels of SAP’s client organizations. Have sound knowledge of the SAP market and competition; a proficient negotiator who has experience in ensuring customer success and achieving customer references.
During implementations, manage overall services relationship between customer, partner and SAP to ensure that projects / programs are delivered on-time, within budget and with the highest levels of customer satisfaction through billable consulting.
Business development - actively identifies and develops business opportunities; creates long term value plans with customer to achieve customer business objectives and expanding SAP services on the account.
Responsible for analyzing and executing on strategic projects, building consensus among stakeholders, ensuring alignment of project tactics with corporate strategy, and communicating project goals at a strategic level
Provides guidance to the SAP project team including resource strategy, issues and escalation management, project execution, and general information. Work with CP when new Service Sales opportunities are identified to expand business and continually inform Management of opportunity status and revenue KPIs for their Value or Strategic Account(s)
Have experience of managing successfully in a networked and matrixed team environment. Well-developed network with SAP market unit colleagues, especially sales, consulting, presales, engagement success and the broader CS&D.
Provide talent and workforce management by following a robust career framework that includes skills enhancement and career development planning.
Support administrative and cultural excellence by demonstrating behaviors consistent with our values-based culture: Customer Focus, Quality, Product Excellence, Integrity, Commitment, and Passion.

What You Bring

10+ Years of SAP Program management experience
Must have experience working in Canada Public Sector
Must have experience delivering software in Enterprise Environments (Fortune 100 or larger)
Must have superior-grade project financials business acumen (forecasting, allocated revenue, etc.)
Deep engagement management, relationship building and de-escalation skills. Proficient in Program and Change Management, Process Improvement Analysis and Escalation methodology, with PMP certification and /or other industry and project management certifications. Expert level knowledge of SAP methodologies such as Activate and SaaS delivery. Ability to consistently achieve results and exceed targets.
Bachelor's degree is required, Master’s degree preferred
French Bi-lingual

Where you belong

At SAP, you will join a global community of engagement delivery professionals who believe that great customer outcomes do not happen by accident - they are built through expertise, trust, and relentless follow-through. At the Expert level, you will work with some of SAP’s most strategic customers, operating at the intersection of technology adoption and long-term partnership. Your work will be visible, your impact measurable, and your voice heard in shaping how engagement delivery evolves at SAP.

If you thrive when the work is complex, the relationships are high-stakes, and the outcomes are real - you belong here.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 260,000 310, 000(CAD). The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 459831 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:

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More about this job

Responsibilities

Oversee SAP implementation programs for strategic accounts, establishing governance and coordinating customers, partners, sales teams, and delivery teams to achieve on-time, on-budget outcomes and high customer satisfaction. Build customer relationships and develop service opportunities while guiding project execution, financial performance, escalations, and team collaboration.

Requirements

Requires 10 or more years of SAP program management experience, including delivery in the Canadian public sector and enterprise environments, along with strong financial, engagement, relationship-building, and de-escalation capabilities. A bachelor's degree is required; a master's degree is preferred, and the posting also calls for PMP or comparable project management certification, SAP Activate and SaaS delivery expertise, and French-English bilingual ability.

Skills

Program Management
Project Management
Program Governance
Stakeholder Management
Escalation Management
Change Management
Financial Forecasting
Revenue Management
Business Development
Negotiation
Resource Strategy
Process Improvement
SAP Activate
SaaS Delivery
Public Sector Delivery

Benefits

Health and Well-Being Support
Flexible Working Models
Learning and Skill Development

Visa sponsorship

Not detected in the job text

Keywords

SAP
SAP Activate
SaaS Delivery
Program Management
Project Management
Program Governance
Enterprise Software
Canadian Public Sector
Strategic Accounts
Implementation Planning
Financial Forecasting
Revenue KPIs
Change Management
Process Improvement
Escalation Management
Stakeholder Management
Business Development
Service Sales
Negotiation
Resource Strategy
Customer Success
Co-Innovation
PMP Certification
Matrixed Teams
Workforce Management
French-English Bilingual

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