Find work in Canada.

629,139 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
SH
Registered Practical Nurse - Integrated Stroke Unit (ISU)
Southlake Health Community
Newmarket, ON · Southlake Health
- Part-time
…Health. The RPN works collaboratively as a member of the health care team. All nurses commit to lifelong…
Added 9 mins ago
O
Territory Manager, Dermatology, Ontario GTA West Region | Gestionnaire de territoire, Dermatologie, Région Ontario- GTA Ouest
Organon
Kirkland, QC · CAN - Quebec - Kirkland
- Full-time
Reporting to the National Sales Manager - Dermatology, the Territory Manager is responsible for achieving the sales and business objectives relative to our dermatology product, within…
Added 9 mins ago
AA
Cabin Services Team Member
Anderson Air
Richmond, BC
- Full-time
…essential. With our unwavering commitment to providing the utmost care to our clients, you'll have the opportunity to meet and exceed our high standards every step of the…
Added 9 mins ago
AN
IT Field Service Technician
Accurate Network Services
Edmonton, AB
- Full-time
You will work closely with a small team of Field Technicians, the Service Delivery Manager, Client Services, Project Managers, and the Support Desk to make sure every client need is known,…
Added 9 mins ago
4A
Business Manager - Kitchener AutoMart
401 Auto
Cambridge, ON · Kitchener, Ontario
- Full-time
We’re looking for a results-driven and customer-focused Automotive Business Manager to join our dynamic team. In this high-impact role, you’ll take charge of the Finance & Insurance (F&I)…
Added 9 mins ago
SB
Field Marketing Coordinator Intern - London
Stanley Black & Decker, Inc.
London, ON · ON
- Full-time
…in the London region and reporting directly to the Territory Manager, Residential Sales. The FMC Intern is a dedicated service support representative with responsibility for big box retail…
Added 9 mins ago
SB
Field Marketing Coordinator Intern - St. Catherines
Stanley Black & Decker, Inc.
St. Catharines, ON · ON
- Full-time
…St. Catherines region and reporting directly to the Territory Manager, Residential Sales. The FMC Intern is a dedicated service support representative with responsibility for big box retail…
Added 9 mins ago
SB
stagiaire Coordonnateur(trice) Marketing Terrain (FMC) / Field Marketing Coordinator (FMC) Intern
Stanley Black & Decker, Inc.
Quebec, QC
- Full-time
Added 9 mins ago
SB
Field Marketing Coordinator Intern - St. John's
Stanley Black & Decker, Inc.
St. John's, NL · ON
- Full-time
…the St. John’s region and reporting directly to the Territory Manager, Residential Sales. The FMC Intern is a dedicated service support representative with responsibility for big box retail…
Added 9 mins ago
SB
Field Marketing Coordinator Intern - Windsor
Stanley Black & Decker, Inc.
Windsor, ON · ON
- Full-time
…Windsor region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 9 mins ago
SB
Field Marketing Coordinator Intern - Halifax
Stanley Black & Decker, Inc.
NS
- Full-time
…Halifax region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 9 mins ago
SB
Field Marketing Coordinator Intern - Brantford
Stanley Black & Decker, Inc.
Cambridge, ON · ON
- Full-time
…the Brantford region and reporting directly to the Territory Manager, Residential Sales. The FMC Intern is a dedicated service support representative with responsibility for big box retail…
Added 24 mins ago
C
Building Manager
Chard
Vancouver, BC
- $70,000 to $85,000 CAD / year
- Full-time
…several Chard-owned buildings, with plans to extend our Uncommon Care approach to third-party clients who share our…
Added 24 mins ago
LM
Dermatologist
Lacroix Médecine Privée
Dollard-Des Ormeaux, QC
- Full-time
…supported by an organization recognized for the quality of its care, its operational efficiency, and its patient-centered…
Added 24 mins ago
VS
Dining Service Attendant (2026-11060)
Verve Senior Living
Calgary, AB
- Other
…2025, reflecting our dedication to service, leadership, and care. What truly sets us apart are the people who choose to build their careers here. Whether you're supporting our residences or…
Added 24 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 24 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 24 mins ago
CM
Unit Clerk Float
CancerCare Manitoba
Winnipeg, MB
- Full-time
Reporting to the Unit Manager, the Unit Clerk performs a variety of clerical tasks, supportive functions for patient and staff, and the Department. The incumbent ensures the care and…
Added 24 mins ago
VS
Dining Service Attendant - Contract November 2026-April 2027 (2026-11052)
Verve Senior Living
Richmond Hill, ON
- Full-time
…2025, reflecting our dedication to service, leadership, and care. What truly sets us apart are the people who choose to build their careers here. Whether you're supporting our residences or…
Added 24 mins ago
TP
Financial Services Officer (Banking)
The Police Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
…promptly resolved, including complaints, and advises Branch Manager of any significant…
Added 24 mins ago
C
PT Yard & Warehouse Clerk (Greystone Home #248) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Part-time
Reporting to the Retail Home Centre Manager, responsibilities for this position include the following:
Added 24 mins ago
S
Pharmacy Manager
Save-On-Foods
Langley (District), BC · Langley - Downtown - Langley BC
- Full-time
…healthier lifestyles by delivering quality, patient-centred care. Become an integral part of your community, where your commitment to healthy living makes a difference every day. A division…
Added 25 mins ago
L
Senior Traffic Clerk
Lineage
Ingersoll, ON · CA - ON, Ingersoll - Ingersoll Street
- Full-time
Delegate customer requests to Order Checker auditors, check all orders for special remarks
Added 25 mins ago
S
Customer Success Manager
SAS
Canada
- Other
Customer Success Manager- Remote or Hybrid (Canada)
Added 25 mins ago
V
Program Manager II
Verathon
Burnaby, BC
- Full-time
Verathon is a global medical device company committed to being a trusted partner to our customers and advancing patient care through innovative Airway Management and Urology solutions. For…

SAS

Customer Success Manager

Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Customer Success Manager- Remote or Hybrid (Canada)

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

About the job

The Customer Success Manager is responsible for establishing and building broad relationships with SAS Canada Government Customers both at the Federal and Provincial levels. The CSM role focuses on direct client relationships to Adopt and Expand usage of the SAS software and solutions, to identify new opportunities and to engage with other SAS resources to bring the necessary domain and SAS experience to assist with existing SAS implementations and identify new sales opportunities.

As a Customer Success Manager: Canadian Government (Federal and Provincial), you will:

Plan, coordinate and execute strategy associated with fostering adoption, generating leads and building awareness.
Be involved in increasing renewal revenue at each stage of the customer journey working with a cross-functional SAS team.
Directly support business operations to achieve the strategic goals of the Customer Success organization.
Contract growth is the defining measure of success, the successful candidate drives the how.
Serve as primary post-sale point of contact to develop strong customer advocates at all levels of the organization (IT to user to Exec) that enable the CSM to become a trusted advisor to our customers.
Be responsible for customer communications and conflict resolution
Jointly define success with customers by understanding the business and/or IT problems customers are trying to solve in order to best manage the adoption of the software and exceed customer expectations.
Work with other SAS stakeholders to develop a comprehensive adoption plan that includes a variety of content, events, email, social media and innovative campaign approaches.
Build reports and analytics to provide key business insights used for data driven decision making.
Lead or assist with gathering CSM requirements for new and ongoing projects and/or requests for supporting systems or artifacts. Documents Customer Success Plan with customer and sales. Shares plan with sales, Professional Services and CIS to secure buy-in from all departments.
Monitor Customer Success through metrics and other measurements.
Develop an understanding of SAS products and services available to help customers adopt and leverage the software to meet their goals and business needs
Discover opportunities for additional software, services, education and references and direct leads accordingly.
Introduce new versions of software to existing customers.
Follow up with customers to track satisfaction levels and to discover additional revenue opportunities; ensure customer is referenceable and share with Reference Management
Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required Qualifications

Bachelor's degree, preferably in Business, Marketing, MIS (Computer Sciences) or related field.
Minimum of five years of experience in sales, business partner relationship development, or technical functions within the technology industry.
Excellent written, verbal, and interpersonal communications skills
Coordination, Communication and Organization skills with Stakeholders on behalf of SAS is key.
Experience as capture lead and the know-how of managing relationships with internal/external stakeholders while growing the program
Equivalent combination of related education, training and experience may be considered in place of the above qualifications

Preferred Qualifications

Excellent organizational skills
Ability to work and learn independently
Ability to work effectively in a team environment
Ability to travel occasionally
Ability to work in a fast paced, high-volume sales environment
Knowledge of SAS products, solutions and services
Familiarity with Canadian Federal Government architectures.

Additional competencies, knowledge and skills

Account Planning - Establishing a plan to achieve the sales objectives of an account, taking into consideration overall opportunities, customer business priorities and anticipated business changes, regional issues, past sales results, and available resources; taking action specified in the account plan, reviewing progress, and adjusting the plan as needed.
Advancing Sales Discussions – Leading discussions with influential decision makers that progress the sale by effectively clarifying information, offering insights, addressing objections, and gaining agreement to move to the next step in the buying process.
Creating Demand Through Insight – Identifying the targeted account’s business challenges and needs and their probable causes; providing and provoking convincing insights that compel decision makers to discover or reconsider unrecognized problems and opportunities and the value of addressing them with new solutions to achieve better long-term results.

Benefits highlights

Comprehensive medical, prescription, dental and vision plans and a health care spending account.
Short- and long-term disability plans.
Group RRSP matching program.
Gym membership and fitness equipment reimbursement.
Generous time away including vacation time, a variety of paid holidays, volunteer time off and unlimited sick days.
Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive.

You are welcome here.

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information:

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.

Apply About employer

More about this job

Responsibilities

The Customer Success Manager is responsible for building relationships with Canadian government clients to drive software adoption and expand usage. They will coordinate strategies to increase renewal revenue and serve as the primary post-sale point of contact for customer success.

Requirements

Candidates must have a bachelor's degree and at least five years of experience in sales, business partner development, or technical roles within the technology industry. Strong interpersonal communication skills and experience managing relationships with internal and external stakeholders are essential.

Skills

Customer success management
Account planning
Sales strategy
Relationship management
Data analysis
Stakeholder management
Conflict resolution
Strategic planning
Business development
Technical sales
Communication skills
Project management
Lead generation
Software adoption
Government relations

Benefits

Comprehensive medical
Prescription
Dental
Vision
Health care spending account
Short-term disability
Long-term disability
Group RRSP matching
Gym membership
Vacation time
Paid holidays
Volunteer time off
Unlimited sick days

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
SAS
AI
Data
Software
Government
Federal
Provincial
Account Planning
Sales
Business Development
Analytics
Customer Journey
Renewal Revenue
Stakeholder Management
Project Management
Lead Generation
Business Intelligence
Technology Industry
Relationship Management

Report this job