Branch Manager - Level I
- Sicamous, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 4-5 years of progressive financial industry experience including at least one year at the leadership level.
- Posting language
- English
- Posted
Original job description
Brief Description
As the Branch Manager, you will provide leadership and direction to a smaller-scale branch team, ensuring every member experience is positive and efficient. This role focuses on meeting operational goals, driving membership growth, and fostering a welcoming environment. The Branch Manager is also responsible for developing strategies to enhance community impact, build member loyalty, and achieve employee engagement targets while managing a personal portfolio of members.
What You'll Do
As the Branch Manager, you will provide leadership and direction to a smaller-scale branch team, ensuring every member experience is positive and efficient. This role focuses on meeting operational goals, driving membership growth, and fostering a welcoming environment. The Branch Manager is also responsible for developing strategies to enhance community impact, build member loyalty, and achieve employee engagement targets while managing a personal portfolio of members.
What You'll Do
- Lead the branch team in achieving sales and activity targets by effectively implementing SASCU’s sales strategies.
- Build strong relationships with internal partners and identify opportunities to enhance the branch’s presence within the community.
- Drive success by focusing on sales, referrals, and aligning team efforts with organizational goals.
- Champion SASCU’s service standards to ensure consistent and positive member experiences.
- Actively engage with employees and members to resolve concerns and promote programs that enhance the member experience.
- Promote open communication within the branch and leads performance management practices to support accountability and growth.
- Support talent development, make staffing decisions, and drive employee engagement to foster a high-performing team.
- Develop operational plans, budgets, and staffing strategies to effectively meet business needs.
- Monitor performance, ensure compliance, and oversee staff scheduling to meet service delivery and efficiency targets.
- Business Administration degree or diploma.
- 4-5 years of progressive financial industry experience including at least one year at the leadership level.
- Registered as a mutual funds representative or willing to obtain license within a three-month period.
- Access to transportation and willingness to travel within the SASCU community.
- Strong results orientation in both sales and service.
- Solid experience in consumer lending and investments.
- An aptitude for business development and relationship building.
- Excellent communication and interpersonal skills.
- A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
- Comprehensive group benefits coverage including extended health and dental care, disability insurance, life insurance, and an Employee and Family Assistance Program.
- Flexible spending account for additional health and personal wellness activities and expenses.
- Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
- Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
- Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.
- This is a full-time, Tuesday to Saturday position.
More about this job
Responsibilities
Lead the branch team to meet sales, service, operational, and employee engagement goals while delivering positive member experiences and growing community relationships. Manage branch operations, budgets, staffing, compliance, performance, and talent development, while maintaining a personal portfolio of members.
Requirements
Requires a business administration degree or diploma and 4–5 years of progressive financial industry experience, including at least one year in a leadership role. Candidates need consumer lending and investment experience, strong sales and service results, relationship-building and communication skills, transportation and willingness to travel locally, and mutual funds representative registration or willingness to obtain it within three months.
Skills
- Leadership
- Sales Strategy
- Business Development
- Relationship Building
- Consumer Lending
- Investments
- Member Service
- Community Engagement
- Performance Management
- Talent Development
- Employee Engagement
- Operational Planning
- Budgeting
- Compliance
- Communication
- Interpersonal Skills
Benefits
- Performance-Based Incentive Pay
- Pension Plan With Employer Matching
- Extended Health Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Employee and Family Assistance Program
- Flexible Spending Account
- Flexible Work Arrangements
- Paid Vacation
- Paid Medical and Care Time
- Personal Days
- Paid Community Volunteering
- Career Growth Opportunities
- Training and Development Financial Assistance
- Rewards and Recognition
- Reduced Banking Fees
- Reduced Personal Loan and Mortgage Rates
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Finance & Accounting
- Sales
- Customer Service & Support
Keywords
- Financial Services
- Branch Management
- Sales Strategies
- Sales Targets
- Referrals
- Membership Growth
- Member Experience
- Consumer Lending
- Investments
- Mutual Funds Representative
- Business Development
- Relationship Building
- Community Engagement
- Performance Management
- Talent Development
- Employee Engagement
- Operational Planning
- Budgeting
- Staffing Strategies
- Staff Scheduling
- Compliance
- Service Standards
- Portfolio Management
- Tuesday To Saturday