Branch Manager - Level II
- Salmon Arm, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 6 – 7 years of progressive financial industry experience including at least two years at the leadership level.
- Posting language
- English
- Posted
Original job description
Brief Description
As the Branch Manager, you will provide leadership and direction to the branch team, turning hope into action by ensuring every member experience is positive, efficient, and meaningful. This role focuses on meeting operational goals, driving membership growth, and fostering a welcoming environment. The Branch Manager is also responsible for developing strategies to enhance community impact, build member loyalty, and achieve employee engagement targets while managing a personal portfolio of members.
What You'll Do
As the Branch Manager, you will provide leadership and direction to the branch team, turning hope into action by ensuring every member experience is positive, efficient, and meaningful. This role focuses on meeting operational goals, driving membership growth, and fostering a welcoming environment. The Branch Manager is also responsible for developing strategies to enhance community impact, build member loyalty, and achieve employee engagement targets while managing a personal portfolio of members.
What You'll Do
- Lead the branch team in achieving sales and activity targets by effectively implementing SASCU’s sales strategies.
- Build strong relationships with internal partners and identify opportunities to enhance the branch’s presence within the community.
- Drive success by focusing on sales, referrals, and aligning team efforts with organizational goals.
- Champion SASCU’s service standards to ensure consistent and positive member experiences.
- Actively engage with employees and members to resolve concerns and promote programs that enhance the member experience.
- Promote open communication within the branch and leads performance management practices to support accountability and growth.
- Support talent development, make staffing decisions, and drive employee engagement to foster a high-performing team.
- Develop operational plans, budgets, and staffing strategies to effectively meet business needs.
- Monitor performance, ensure compliance, and oversee staff scheduling to meet service delivery and efficiency targets. What you'll bring:
- Business Administration degree or diploma.
- 6 – 7 years of progressive financial industry experience including at least two years at the leadership level.
- Registered as a mutual funds representative or willing to obtain license within a three-month period.
- Access to transportation and willingness to travel within the SASCU community.
- Strong results orientation in both sales and service.
- Solid experience in consumer lending and investments.
- An aptitude for business development and relationship building.
- Excellent communication and interpersonal skills.
- A competitive base salary plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
- Comprehensive group benefits coverage including extended health and dental care, disability insurance, life insurance, and an Employee and Family Assistance Program.
- Flexible spending account for additional health and personal wellness activities and expenses.
- Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
- Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
- Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.
- This is a full-time, Monday – Friday position.
More about this job
Responsibilities
Lead the branch team to meet sales, service, membership growth, and operational goals while delivering positive member experiences. Develop staff and community relationships, manage branch operations and performance, and ensure compliance and effective staffing.
Requirements
Requires a business administration degree or diploma and 6–7 years of progressive financial industry experience, including at least two years in a leadership role. Candidates need strong sales and service results, consumer lending and investment experience, relationship-building and communication skills, transportation access, and mutual funds registration or willingness to obtain it within three months.
Skills
- Branch Leadership
- Sales Strategy
- Business Development
- Relationship Building
- Member Service
- Consumer Lending
- Investments
- Community Engagement
- Performance Management
- Talent Development
- Employee Engagement
- Operational Planning
- Budget Management
- Regulatory Compliance
- Communication
- Staff Scheduling
Benefits
- Performance-Based Incentive Pay
- Pension Plan
- Extended Health Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Employee and Family Assistance Program
- Flexible Spending Account
- Flexible Work Arrangements
- Paid Time Off
- Career Growth Opportunities
- Training and Development Assistance
- Rewards and Recognition
- Reduced Banking Fees
- Reduced Personal Loan and Mortgage Rates
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Finance & Accounting
- Sales
- Customer Service & Support
Keywords
- Financial Services
- Branch Management
- Sales Strategies
- Membership Growth
- Member Experience
- Consumer Lending
- Investments
- Mutual Funds Representative
- Community Engagement
- Relationship Building
- Sales Referrals
- Service Standards
- Performance Management
- Talent Development
- Employee Engagement
- Operational Plans
- Budgeting
- Staffing Strategies
- Regulatory Compliance
- Staff Scheduling
- Business Administration