Reporting to the Director of Loyalty Marketing, this position will develop and implement player development strategies to attract, retain, and reward high-value players, maximizing player lifetime value and revenue generation. Additionally, this position will lead and manage the player development program and team, while providing guidance, support, and coaching to Executive Casino Host teams to ensure exceptional guest service and performance.
Responsibilities
Developing and implementing strategies to attract, retain, and reward high-value players through effective team leadership and program management. Monitoring player activity, preferences, and trends to identify opportunities for personalized offers and tailored experiences. Analyzing player data and performance metrics to track program effectiveness and return-on-investment (ROI). Developing strategies regarding complimentary offerings by evaluating player behaviour such as recorded play, reinvestment, and guest profitability. Collaborating with cross-departmental teams to develop targeted incentives that appeal to high-value players. Guiding Executive Casino Host teams to coordinate events, tournaments and experiences to enhance guest engagement and loyalty. Developing and adhering to confidentiality standards of all player information and internal processes. Participate in other projects and activities as required, in support of SIGA’s priorities.
Qualifications
Successful completion of a four-year bachelor’s degree in Business Administration, Commerce or Communication, with a specialization in Marketing. Certification in Event Planning or Project Management is an asset. A minimum of 4 years’ experience in Business, Marketing or Sales. Experience in strategic planning, budgeting and data analysis. Experience in program management and training/certification. Experience in sales of products or services. Project Management experience would be an asset.
Why SIGA?
SIGA is a First Nation employer of choice in the province, with a focus on quality of life and an inclusive work environment that embodies a strong sense of belonging for employees. As a non-profit, 100% of our net income goes back to our communities. Since our inception more than 30 years ago, SIGA has returned $1.9 billion back to our beneficiaries.
For the third consecutive year, SIGA is proud to be named a Saskatchewan Top Employer by Canada’s Top 100 Employers. Now in its 21st year, Saskatchewan’s Top Employers is a special designation that recognizes employers that lead their industries in offering exceptional places to work.
Work Eligibility?
To be employed with SIGA, you must meet the following criteria:
- At least 19 years of age
- Ability to obtain and maintain a Gaming Employee Certificate of Registration from the Saskatchewan Liquor Gaming Authority / Indigenous Gaming Regulators
- You must be legally entitled to work in Canada
Additional Information
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
For more information regarding this competition, or if you require an accommodation or support, please contact the Talent Acquisition Team at
[email protected]
Applicants should note that SIGA does not currently participate in the Saskatchewan Immigrant Nominee Program (SINP) for this type of position and will not support a SINP Job Approval.
Apply today!
Once employed with SIGA there are many opportunities for learning, growth and advancement throughout the company. We take great pride in being a preferred employer and aspire to attract the very best and very brightest to become part of our family. We look forward to reviewing your application.
