Instructor, Guest Services Representative
- Whitecap, SK, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Established in 1976, the Saskatchewan Indian Institute of Technologies (SIIT) is a First Nation governed post-secondary institution. Recognized under provincial legislation, the Institute has been conferred authority to grant certificates and diplomas. SIIT welcomes over 2400 students into our urban and community programs annually as well as serving over 6000 clients through our eight Career Centres across the province. The Saskatchewan Indian Institute of Technologies is playing a significant role in Saskatchewan's economic future. You can contribute to that success while building your career.
The SIIT Trades and Industrial department is offering a program that prepares participants for entry level employment in hotel operations and a potential for apprenticeship in the guest services trade.
Responsibilities
As the educational leader in the classroom, the Guests Services Representative Applied Certificate Instructor will be responsible for delivering SIIT programs with the purpose of promoting student success. This position is to organize and implement instructional activities which create a learning environment that guides and provides the greatest opportunity for student success. This position will positively promote and create an environment that demonstrates SIIT's vision, mission, and mandate. These include the following broad range of accountabilities:
Required Qualifications and Experience:Three (3) to six (6) years of related experience in the areas of hotel and restaurant management, guest services or tourism is required. Related certification in the guest services industry is an asset. Experience in the facilitation of training in guest services occupations and workplace essentials are considered assets. For success in this position a genuine commitment to help students learn and succeed is required. Prior teaching experience would be preferred. Knowledge of First Nations cultures and organizations would be an asset. An understanding of adult learning theories and principles is considered an asset.
Contract Date: October 26, 2026- December- 21, 2026
The SIIT Trades and Industrial department is offering a program that prepares participants for entry level employment in hotel operations and a potential for apprenticeship in the guest services trade.
Responsibilities
As the educational leader in the classroom, the Guests Services Representative Applied Certificate Instructor will be responsible for delivering SIIT programs with the purpose of promoting student success. This position is to organize and implement instructional activities which create a learning environment that guides and provides the greatest opportunity for student success. This position will positively promote and create an environment that demonstrates SIIT's vision, mission, and mandate. These include the following broad range of accountabilities:
- Deliver course content related to hotel operations and the guest services trade
- Coordinate and supervise student practicums
- Complete all course-required materials including attendance records and course evaluations
- Use appropriate methods of evaluating and recording student progress within set time frames
- Ensure a positive, diverse and inclusive work and learning environment
- Adhere to and promote academic regulations and SIIT policies and procedures
- Maintain classroom discipline and, if necessary, recommend action to applicable supervisor regarding student behavior, including formal student disciplinary action
- Make recommendations to modify course objectives, course outlines, curriculum and evaluation procedures
Required Qualifications and Experience:Three (3) to six (6) years of related experience in the areas of hotel and restaurant management, guest services or tourism is required. Related certification in the guest services industry is an asset. Experience in the facilitation of training in guest services occupations and workplace essentials are considered assets. For success in this position a genuine commitment to help students learn and succeed is required. Prior teaching experience would be preferred. Knowledge of First Nations cultures and organizations would be an asset. An understanding of adult learning theories and principles is considered an asset.
Contract Date: October 26, 2026- December- 21, 2026
More about this job
Responsibilities
Deliver instruction in hotel operations and guest services, coordinate and supervise student practicums, and assess and record student progress. Maintain an inclusive, disciplined learning environment, follow SIIT policies, and recommend improvements to course content and evaluation procedures.
Requirements
Requires three to six years of related experience in hotel or restaurant management, guest services, or tourism; related guest services certification is an asset. A commitment to student success is required, while training facilitation, prior teaching experience, knowledge of First Nations cultures and organizations, and understanding of adult learning principles are assets.
Skills
- Hotel Operations
- Guest Services
- Instructional Delivery
- Student Assessment
- Classroom Management
- Course Evaluation
- Curriculum Development
- Effective Communication
- Relationship Building
- Adaptability
- Teamwork
- Student Support
- Inclusive Learning Environments
- Training Facilitation
- Adult Learning
Visa sponsorship
Not detected in the job text
Categories
- Education
- Hospitality
- Customer Service & Support
Keywords
- Hotel Operations
- Guest Services
- Tourism
- Restaurant Management
- Instructional Activities
- Student Practicums
- Course Evaluations
- Student Progress
- Classroom Discipline
- Curriculum
- Course Outlines
- Workplace Essentials
- Training Facilitation
- Adult Learning
- First Nations Cultures
- Academic Regulations
- Inclusive Learning Environment
- Student Success