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Added 32 mins ago
Business, Corporate & Workforce Planning Opportunities
Department of National Defence/Ministère de la Défense nationale
Yellowknife, NT
$73,798 to $79,511 CAD / year
Full-time
Opportunities are available in a variety of roles, including Business Analyst, Corporate Services Officer, and Workforce Development Team Lead. In these positions, you'll provide critical…
Added 32 mins ago
Director, Innovation & Operations
Toronto Region Immigrant Employment Council (TRIEC)
Toronto, ON
Full-time
…you tap into a deep pool of immigrant talent, meet emerging workforce needs, and build workplaces where diversity and inclusion aren't just values on a wall - they're part of how you…
Added 2 hours ago
Data & Information System Analyst
Pomerleau
Montreal, QC
At the heart of Pomerleau’s HR strategy, the HR Data Analyst will play a key role in structuring, maintaining, and leveraging HR data to support advanced use cases such as predictive…
Added 4 hours ago
Payroll Analyst - Functional (Payroll Analyst)
York Region (The Regional Municipality of York)
Newmarket, ON
Contract
Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential,…
Added 6 hours ago
Senior Insurance Coordinator
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 7 hours ago
Analyst, Business Systems
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Surrey, BC
Full-time
…and innovation? Fraser Health is seeking a Business Systems Analyst to join the Enablement, Readiness and Activation (ERA) team within Clinical Informatics and Digital Health (CIDH),…
Added 8 hours ago
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Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 11 hours ago
Senior Insurance Coordinator
University of British Columbia
Vancouver, BC · UBCV | Donald Rix Building (RIX)
$7,158.42 to $10,292.25 CAD / month
Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 12 hours ago
Financial Analyst
The University of British Columbia
Kelowna, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff, and…
Added 12 hours ago
Data Analyst, Go-To-Market Sales Insights
CapitalG
Toronto, ON
Full-time
Data is at the heart of Lyft Business's products and decision-making. We're looking to hire a Data Analyst to build the tools and analytics that drive revenue for the sales organization…
Added 13 hours ago
Financial Analyst
University of British Columbia
Kelowna, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff, and…
Added 14 hours ago
Procurement Analyst (Bilingual)
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Regina, SK · FCC Tower
Full-time
…stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and…
Added 14 hours ago
Senior Research Analyst, Institutional Research & Integrated Planning
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Full-time
The Senior Research Analyst collects, develops, analyzes, and communicates institutional data and other information to constituents throughout the university, to support and enhance…
Added 14 hours ago
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Operations Support Analyst, eHealth -Internal Only
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Added 14 hours ago
Financial Reporting Analyst
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We’re looking for a detail-oriented and analytical Financial Reporting Analyst to join our Finance team within our Winnipeg Office.
Added 15 hours ago
Business Insights Analyst II
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Promote a fair, positive, and inclusive work environment that supports a diverse workforce.
Added 15 hours ago
Business Application Analyst III
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Contribute to a fair, positive and equitable environment that supports a diverse workforce
Added 15 hours ago
Desktop Support Analyst
Saskatchewan Polytechnic Alumni
Prince Albert, SK
Full-time
Competition Number P17832 Posting Title Desktop Support Analyst Classification Band 8 Location Saskatchewan Polytechnic Prince Albert Campus Other Location(s) Saskatchewan Polytechnic…
Added 15 hours ago
Financial Analyst II - Michels Canada
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The Financial Analyst supports Michels Canada operations by delivering financial reporting, forecasting, budgeting, and performance analysis that drive informed business decisions. This…
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Data Analyst, Principal
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Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Added 16 hours ago
Doctor Preference Card (DPC) Clerk/Inventory Analyst, Operating Room
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$32.39 CAD / hour
Other
At Fraser Health, we are committed to planetary health, fostering a diverse and inclusive workforce, and maintaining a culture rooted in our values of Respect, Caring, and Trust.
Added 16 hours ago
Senior Financial Analyst
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…dynamic team of Finance professionals, the Senior Financial Analyst will assist in furthering the financial planning and analysis agenda with a strong focus on consolidation, detailed…
Added 16 hours ago
Process Analyst (Laboratory) - 18 Month Term
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Our company values and recognizes the diversity of the workforce and encourages individuals with the equivalent combination of education and work experience. The ideal candidate will have:
Added 16 hours ago
Senior AI Business Analyst
R Systems
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Contract
We Are Great Place to Work® Certified™ in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]!

Saskatchewan Polytechnic Alumni

Desktop Support Analyst

Prince Albert, SK, Canada

Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Sep 15, 2026

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Original job description

Job Content (SDF) Details

Job Content (SDF) Details

Competition Number P17832 Posting Title Desktop Support Analyst Classification Band 8 Location Saskatchewan Polytechnic Prince Albert Campus Other Location(s) Saskatchewan Polytechnic Prince Albert Campus Building Other Building Date Posted 09/15/2026 Closing Date 10/05/2026 JIQ # 024 Start Date 09/21/2026 End Date 06/30/2027 Open Until Filled No Ongoing No Category of work Part Time Bargaining Unit Professional Services Hours of Work Regulated 36 hours (modified) Salary Range $34.05 to $40.67 per hour Temporary Market Stipend $2.40 per hour Incumbent Total Assigned days (AC) / Total Hours per biweekly pay

5 FTE; hours may vary.

Posting Status Open Special Instructions to Applicants

Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.

Job Duties

Job Duties/Qualifications, Skills and Abilities(QSA)

Job Duties

Reporting to the Endpoint Compute & Desktop Services Manager, under the mentorship of the Team Lead, the Desktop Support Analyst role is to provide a single point of contact for end users to receive support and maintenance within the organization’s end-user computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all end-user devices and equipment and academic labs to ensure optimal workstation performance.

Qualifications, Skills, Abilities And Experience

Specific Accountabilities

Endpoint Computing for customers and academic labs

Deploy, configure, maintain, and support end user compute devices within an enterprise client management.
Implement, configure, maintain, and support software, endpoint protection and patch management system for automation of these services.
Implement processes and procedures to standardize and maintain IT enterprise images for computers to insure a consistent environment.
Analyze technical requirements, develop, and maintain additional functionality and integrations as required.
Provide intermediate level assistance by responding to questions, error reports, alerts, problems, and support escalations.
Develop and maintain technical documentation and procedural guides.
Participate in extended support hours for system maintenance and planned processes as per the collective agreement.
Utilize remote tools as necessary for task completion.
First contact with end user skillset.
Utilize phone, email, and other points of contact to accomplish tasks.

Knowledge & Expertise

Maintain an advanced level of knowledge on current and emerging trends in functional area.
Develop documentation, support procedure and ITS training for all services released and updated.
Communicate, mentor, and share advanced knowledge with clients, team members and colleagues.
Effectively utilize Service Desk and project management systems to accurately describe tasks and record time/effort.
Hold to ITL standards for process and procedure performance.

Duties Required Qualifications, Skills and Abilities (QSA)

Two-year Diploma in Information Technology (foreign education must have Canadian equivalency certification).
One year experience within an enterprise information technology environment in a customer-support facing role.
Demonstrated knowledge in providing technical and troubleshooting assistance related to technical hardware and software, peripherals, mobile devices and other tools and products within an enterprise information technology environment.
Demonstrated knowledge in providing support and training through multiple communication channels including remote, phone, email, chat and in person, documenting those requests and solutions following established processes.
Demonstrated knowledge of service management, remote management, and client management tools.
Effective analytical, problem solving, and decision-making skills.
Strong communication and facilitation skills.
Effective organizational and time management skills.
Strong customer focus.
Ability to collaborate and work well with teams with a high level of initiative and motivation.
Values diversity.

Desired QSA Required Competencies

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

* How did you hear about this position?

Saskatchewan Polytechnic Careers Site
Newspaper
LinkedIn
Workopolis
SaskJobs.ca
Social Media
Personal Referral
Other

If you answered 'Other' above, please specify source here: (Open Ended Question)

Applicant Documents

Required Documents

Resume
Cover Letter

Optional Documents

Curriculum Vitae

Apply About employer

More about this job

Responsibilities

Deploy, configure, maintain, troubleshoot, and upgrade end-user devices, software, and academic lab equipment in an enterprise environment. Provide first-contact and escalated user support, maintain endpoint management and patching processes, and develop technical documentation and procedures.

Requirements

Requires a two-year diploma in Information Technology and at least one year of customer-facing experience in an enterprise IT environment. Candidates must demonstrate technical troubleshooting, service and client management tool knowledge, strong communication and organizational skills, customer focus, and the ability to collaborate effectively.

Skills

Desktop Support
Endpoint Computing
Hardware Troubleshooting
Software Troubleshooting
Device Deployment
Endpoint Protection
Patch Management
Enterprise Imaging
Client Management
Remote Management
Service Management
Technical Documentation
Customer Support
Analytical Problem Solving
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Endpoint Computing
Desktop Support
Enterprise IT
End-User Devices
Academic Labs
Device Deployment
Endpoint Protection
Patch Management
Enterprise Images
Client Management Tools
Remote Management Tools
Service Management
Service Desk
Project Management Systems
Hardware Troubleshooting
Software Troubleshooting
Peripheral Devices
Mobile Devices
Remote Support
Technical Documentation
IT Training
Incident Escalation
ITIL Standards
Customer Support

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