Job Content (SDF) Details
Job Content (SDF) Details
Competition Number P17916 Posting Title Registrar & Director, Enrolment Services Classification Location Saskatchewan Polytechnic Administrative Offices Other Location(s) Building Other Building Date Posted 09/21/2026 Closing Date 09/27/2026 JIQ # Start Date 10/05/2026 End Date Open Until Filled No Ongoing Yes Category of work Full Time Bargaining Unit Management Hours of Work OOS (Typically M–F/core hours) Salary Range As per OOS salary grid ($135,263 to $165,283) Temporary Market Stipend Incumbent Total Assigned days (AC) / Total Hours per biweekly pay
37.5 hours/week
Posting Status Open Special Instructions to Applicants
Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.
Job Duties
Job Duties/Qualifications, Skills and Abilities(QSA)
Job Duties
The Registrar & Director, Enrolment Services leads with Strategic Enrolment Management (SEM)-informed thinking to support our learners and our institute across all stages of the student life cycle. Accountable to the Associate Vice President, Student Services, the Registrar provides strategic and operational leadership for student-facing admissions, enrolment services, enrolment and retention planning; student registration and records functions; and our student information system. The Registrar is strategically positioned as a primary collaborator and trusted advisor supporting academic planning, policy, quality assurance, and innovation both at the divisional and pan-institutional level. The Registrar champions a strong service orientation, extensive connectivity with colleagues, and intuitive, technology-supported systems, processes and workflows – all to support an exceptional applicant-student experience, student success, academic integrity and quality, and sound enrolment management.
This position will be accountable for supervising, directing and coaching a team of student success centered staff in Enrolment Services. On a continual basis the Registrar interacts with the Associate Vice President Student Services, Sask Polytech Deans and other school leaders, Student Services leaders, and many other departments to support student and institutional needs. Given the institution’s focus on the importance and value of strategic enrolment management, particular attention and focus on the synergies between this portfolio and SEM will be necessary to continue our student-centered focus. The Registrar identifies data needs and use of enrolment intelligence, predictive analytics, performance indicators and institutional reporting to support SEM, institutional planning, capacity management, student success (progression, retention and completion) outcomes and evidence-informed decision making. In this role, the Registrar will collaborate with leaders in other post-secondary institutions locally and beyond, and will be required to travel locally, provincially and nationally, representing Sask Polytech on related committees or in performance of their duties as necessary.
Qualifications, Skills, Abilities And Experience
Specific Accountabilities
Service Excellence
- Foster a culture of exceptional forward and systems thinking services which prioritizes the applicant-student experience as a critical determinant of student success. The applicant-to-student-to-alumni life cycle is central to our success and the success of our students.
- Educate, inspire and energize Enrolment Services colleagues to implement strategies that support student success and the academic needs of the institute.
- Seek and embed student-centred, technology-supported solutions for service provision and supporting work-flows and processes.
- Embed a consistent service model with a seamless network of services across the four campuses and integration of Enrolment Services with other Student Services on the student life cycle, particularly related to admissions, applicant conversion, and transition for incoming students.
- Integrate SEM-focused models and processes to maximize student-centered services and outcomes.
Academic Records, Operations and Risk Management
- Optimize our records management and archive processes to ensure integrity, security and sustainability.
- Ensure alignment of operations to any legislative areas related to student data and student records, including ensuring that freedom of information and right to privacy legislation are upheld to the highest standards.
- Ensure a common structure and coordination of services among all four of our campuses with a goal of shared processes and workflows.
- Leverage technology to support efficiency and effectiveness of operations and services.
- Provide leadership and advice on matters pertaining to the student information system(s), CRM technologies, analytics platforms, workflow automations, web-based self-service solutions, and other emerging technologies utilized by Enrolment Services and Sask Polytech to enhance the students experience and institutional effectiveness.
- Ensure accountability and transparency of Enrolment Services activities, information and reports.
- Evaluate complaints and conflict situations and determine appropriate resolution
- techniques, involving and informing all necessary stakeholders to bring about timely and safe resolution.
- Act as official officer and signatory for validation and authentication of student records.
- Ensure the integrity, accuracy, security, and stewardship of institutional academic records and credentials.
- Provide leadership and oversight for processes related to student appeals, academic exceptions, records management, and credential issuance in accordance with institutional policy and legislative requirements.
- Identify and manage strategic and operational risks affecting admissions, registration, scheduling, records, systems, and continuity of critical enrolment services, establishing appropriate controls, escalation processes and mitigation strategies.
Strategic and Operational Planning
- Provide leadership in formulating the strategic direction, priorities and goals for Enrolment Services in alignment with the overall strategic agenda of the Student Services Division and the institute broadly, and informed by external forces and emerging trends that may precipitate changes to policy, process, planning and services.
- Establish a highly collaborative planning and operational environment to meet SEM goals of attracting, converting, welcoming, and retaining students, and supporting institutional academic needs.
- Support, lead and be accountable for the implementation of Enrolment Services planning priorities and initiatives.
- Oversee the development and implementation of procedures, processes, and integrated systems that are strategically positioned and operationally organized to support student success and institutional academic goals.
- Embed ongoing assessment and metrics to drive evidence-based decision-making.
- Lead the development and application of enrolment intelligence, predictive analytics, and performance indicators to support institutional planning, enrolment forecasting, capacity management, and strategic decision making.
- Lead complex institutional transformation and change initiatives affecting enrolment, academic administration, service delivery, technology and the student experience, including the transition of initiatives from project implementation into sustainable operations.
- Provide leadership in analyzing policies and procedures to ensure ongoing alignment with goals.
- Participate in Student Services Division strategic and operational planning initiatives including the budget and capital plan.
- Lead the team and projects within a one-team, province-wide model for success. Continuously evaluate effectiveness of projects and portfolio management and strive for continual quality improvement
- Analyze project milestones and outcomes, compare with project objectives and establish effective project and portfolio management practices, including clear scope, governance, resources, milestones, risk management, outcome evaluation and transition into sustainable operations.
Academic Planning, Governance, and Quality Assurance and Innovation
- Provide strategic leadership for academic administration across the institution, ensuring alignment of academic regulations, student records, enrolment processes, academic scheduling, governance frameworks and supporting technologies to advance student success and institutional effectiveness.
- Provide strategic leadership and institutional oversight for centralized academic scheduling, including governance, scheduling practices, space-related coordination, data quality and reporting, and the continued operational maturity of supporting systems and processes.
- Provide leadership and expert advice to and participate in the development of academic regulations, policies and guidelines.
- Direct the implementation of policies and guidelines that affect the academic careers and experience of our students.
- Provide advice and support to Deans and program leadership in the development and revision of programs to support academic innovation, ensure quality assurance and alignment with academic models, and support for service and enrolment goals.
- Ensure enrolment policies, practices, and services advance equitable access, Indigenous student success, and a culturally responsive learner experience.
- Provide registrar leadership and guidance on transfer credit frameworks, credential integrity, and matters affecting students’ academic progression and completion.
Resource Allocation and Management
- Develop and manage both operational and capital budgets in alignment with goals of student success and student experience, enrolment management, and academic needs across the institute, as well as in accordance with generally accepted accounting practices and initiate corrective action as required.
- Ensure resources are allocated in accordance with our multi-year business planning model.
- Ensure the general safeguarding and stewardship of all resources within Enrolment Services.
- Develop innovative solutions to resource challenges.
- Conduct regular reviews of performance against objectives, monitor financial performance to ensure adherence to established budgets, and provide monthly and ad hoc reports to the AVP Student Services as required.
People Management
- Ensure a positive, diverse and inclusive work and learning environment.
- Develop resourcing/workforce plan(s) for project and program initiatives identifying the staffing levels, knowledge, skills and abilities required to successfully meet objectives. In this role, project management objectives and leadership will be important to ensure strategic and operational plans are achieved with and through the guidance of the team.
- Effectively recruit, select, train, develop and motivate employees through implementation of Sask Polytech human resource policies and practices, in consideration of the terms and conditions of the collective agreement.
- Address people management issues, including discipline where appropriate, applied in a timely manner and with respect for provisions of the collective agreement where applicable.
- Develop and communicate clear performance objectives for direct reports. Monitor overall effectiveness in meeting these performance objectives and work to overcome obstacles as they arise.
- Monitor direct reports and hold them accountable for meeting performance objectives and for compliance with the collective agreements and Sask Polytech policies.
- Provide mentorship, coaching and developmental opportunities to enhance performance and to enable direct reports to achieve their accountabilities.
Relationship Management Internal
- Guide the work of Enrolment Services with key partners including SEM, Student Recruitment, Institutional Research and Analysis, ITS, academic program areas, other student support areas, Alumni Relations, and Communications and Marketing.
- Act as a connector across Sask Polytech, building collaborative relationships and partnerships within the division and throughout the institute.
- Serve as a leader, senior advisor and consultant on matters related to academic regulations, enrolment management, student records, credential integrity, policies, procedures, and student academic administration, providing guidance to academic leaders, governance bodies and institutional committees.
- Contribute to institutional planning, operational effectiveness and strategic decision-making through leadership of, and participation in, cross-functional committees, policy development, program review and SEM initiatives.
- Communicate complex and specialized information to a variety of internal and external audiences.
External
- Liaise and collaborate with leaders in other post-secondary institutions on shared initiatives.
- Represent Student Services on cross-functional or external project teams as required
- Build a network of contacts and information sources to keep up-to-date and well informed on matters relating to Enrolment Services, SEM, technologies to enhance services to students, data sharing, and the professional operations of a high functioning Enrolment Services operation.
- Represent the institution within provincial, national and professional registrarial, enrolment, transfer and post-secondary networks, contributing to shared initiatives, sector practices and emerging policy discussions.
Duties Required Qualifications, Skills And Abilities (QSA)
A relevant post-graduate degree (e.g.: business administration, educational administration, engineering, information systems) and a history of significant progressive senior-level leadership experience (minimum 10+ years) in a complex post-secondary environment with a strong record of relevant achievements. Candidates must demonstrate experience in strategic and operational leadership, academic administration or registrarial-related functions, institutional policy and governance, technology-enabled transformation, people leadership, as well as cross-function project and change management. An equivalent and relevant combination of education and experience may be considered.
Desired QSA Required Competencies
Leads Transformation
Anticipates emerging trends and creates opportunities that shape and transform the organization and polytechnic sector in Canada.
Inspires Courage and Innovation
Models and enables creative thinking, curiosity, and calculated risk taking to challenge conventional practices to create new solutions.
Cultivates Strong Relationships
Builds strong and trusting relationships and brings a stakeholder and learner-centric mind set and focus to all elements of the organization.
Knowledge and Expertise
Demonstrates proficiency in the knowledge and skills specific to the position and uses expertise to serve the objectives of both the department and organization as a whole.
Drives Operational Excellence
Leverages business insight, financial acumen, and operational rigor to maximize productivity and build long-term, sustainable success.
Builds Leadership & Culture
Brings authenticity, emotional intelligence, and accountability to develop leadership effectiveness in individuals, teams, and our culture.
Valuing Diversity
Demonstrates the promotion of a workplace where diversity in background, thought and practice is welcomed and valued.
Posting Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this position?
- Saskatchewan Polytechnic Careers Site
- Newspaper
- LinkedIn
- Workopolis
- SaskJobs.ca
- Social Media
- Personal Referral
- Other
- If you answered 'Other' above, please specify source here: (Open Ended Question)
Applicant Documents
Required Documents
Optional Documents
- Curriculum Vitae
- List of Reference Contacts