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Added 3 mins ago
EC
Strategic Development Program Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Fredericton, NB
- $45,000 to $50,000 CAD / year
- Full-time
Our purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commer
Added 3 mins ago
LR
Sales Development Representative
Let's Roam
Canada
- Contract
Added 3 mins ago
PI
Unix Support
Pantheon Inc
Regina, SK
- Contract
Added 3 mins ago
FC
Customer Rep-Station
FedEx Canada
Sidney, BC
- Full-time
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued…
Added 3 mins ago
BC
Supply Chain Planner
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Full-time
Added 3 mins ago
JC
Sales Colleague
JYSK Canada
Brampton, ON
- Part-time
As a Sales Colleague, you will provide fast and friendly service to our customers. You will need to have strong product knowledge and ensure the product presentation on the floor is m
Added 3 mins ago
O
Senior HR Advisor
OCS
ON · Essex, ON
- Full-time
Added 3 mins ago
AI
Lely Service & Support Technician
Avonbank Inc.
Listowel, ON
- Full-time
We are growing our team and currently seeking a Lely Service & Support Technician
Added 3 mins ago
G
Amazon Connect Developer / Designer
Genpact
Toronto, ON
- Full-time
Added 3 mins ago
TH
Territory Sales Representative – B2B
The Headhunters Recruitment
Grande Prairie, AB
- Full-time
Our client is a locally owned, family-run service company that has been looking after businesses across Northern Alberta for over 45 years, winning against national competitors by being…
Added 3 mins ago
FC
Courier-2
FedEx Canada
Sidney, BC
- Full-time
…shipments for conformance to Federal Express Canada features of service; to provide related customer service…
Added 3 mins ago
FM
Quality Engineer
Fresenius Medical Care
Richmond Hill, ON
- Full-time
Supports FME Canada’s mission, vision, core values and customer service philosophy. Adheres to the FME Canada Compliance Program, including following all regulatory and division/company…
Added 3 mins ago
GC
Site Administrator with Leasing
Greenwin Corp.
Toronto, ON
- Full-time
…property-related documentation, and ensuring a high level of customer service for residents. The Site Administrator will support the Property Manager (PM) in maintaining smooth operations…
Added 3 mins ago
TP
Coordinator, Fundraising Granting
The Princess Margaret Cancer Foundation
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
Added 3 mins ago
UI
Sales Price Coordinator
UAP Inc.
Mississauga, ON
- $70,100 to $87,600 CAD / year
- Full-time
Added 3 mins ago
LC
Credit Representative ( Parental leave replacement)
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Full-time
Added 3 mins ago
WF
Prepared Foods Dishwasher - Part Time
Whole Foods Market
Oakville, ON
- Part-time
…company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard…
Added 3 mins ago
GA
Senior Immigration Law Clerk / Paralegal
Green and Spiegel
Toronto, ON
- Full-time
…firm guarantees that each and every client receives top notch service. Given the breadth and depth of expertise at Green and Spiegel, there is no case too complicated or too large for the…
Added 3 mins ago
LB
Executive Assistant
Luann Bagg Staffing Inc.
Toronto, ON · Greater Toronto Area, Canada
- $95,000 to $100,000 CAD / year
- Full-time
Added 3 mins ago
CN
Sample Analyst
Caldic North America
Mississauga, ON
- $45,000 to $75,000 CAD / year
- Full-time
Added 3 mins ago
XI
Director of Procurement
Xplore Inc.
Markham, ON
- Full-time
Added 3 mins ago
CA
Quality Assurance Coordinator
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Mississauga, ON
- Full-time
…aircraft maintenance and FBO services. Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in…
Added 3 mins ago
OS
Executive Assistant
Outlier Search Group
Vancouver, BC
- Full-time
Added 3 mins ago
TG
Barber / Stylist
Tommy Gun's Original Barbershop
Calgary, AB
- Full-time
Added 3 mins ago
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Registered Practical Nurse (RPN) - Casual Part Time
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Ottawa, ON · Kanata, ON
- Part-time

SaskPower

CSR, Business Support

Prince Albert, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Location - SaskPower Pr Albert (Regn Off)

Permanent - Full Time

We generate more than just power for the people of Saskatchewan. We also offer some of the best jobs in the province. Our challenging careers will help you grow, while being surrounded by a team committed to safety, openness, collaboration and accountability. We offer highly competitive salaries and benefits packages to our employees. If you’re someone who thrives in a team environment and doesn’t shy away from a good challenge, join us!

Apply no later than 11/12/2026 to be considered for this opportunity.

Job Summary

The employee in this classification is responsible to act as the primary contact for internal and external customers and is responsible for the maintenance, coordination and communication in response to customer account and billing inquiries, concerns, complaints, outage notifications and requests for new services. This position may be required to rotate through various functions as required by the department and/or corporation.

Key Accountabilities

Provide front line service and information to customers and the public concerning corporate services, rates, regulations and policies for both telephone and in-person inquiries
Receive, investigate and respond to customer inquiries, complaints and outage notifications and direct to the appropriate resource when necessary
Receive payments, issue refunds, prepare invoices and initiate contact for the production and collection of payments
Provide excellent customer services to internal and external customers, while following corporate quality guidelines
Determine customer needs by utilizing precise questioning techniques
Maintain a working knowledge of departmental systems, processes, policies and procedures and identify and recommend areas of improvement
Receive, distribute and prepare incoming and outgoing communications both internal and external to the corporation
Maintain files and records associated with the department
Assist with the development of training for the department
Perform general accounting and financial functions as required
Participate in continuous educational and professional development as required
Other related and assigned duties

Knowledge/Skills/Abilities

Bachelor’s Degree, Diploma, Certificate or Program in Business Administration, or equivalent AND/OR;
Two (2) years of administrative and/or customer service experience utilizing standard corporate software applications (Microsoft Office Suite), or equivalent
Ability to cooperate and deal tactfully with other staff and the public
Aptitude for accuracy and detail
Ability to implement and make sound decisions
Ability to use standard corporate software applications (Microsoft, SAP, etc.)
Ability to provide extraordinary customer service for all internal and external customers
Ability to work independently or as part of a team

This position falls with in the scope of Unifor Local 649.

Candidates under consideration may be required to participate in an assessment process consisting of any/all of the following: interview, abilities test, case study and/or presentation.

At SaskPower, we believe in the importance of fostering and maintaining a workforce that’s representative of the communities we serve. We acknowledge and recognize equity groups designated by the Canadian Employment Equity Act.

We base our selection process on merit and encourage all diverse groups to participate fully.

Learn more at Commitment to a Representative Workforce.

Follow us on LinkedIn to stay up to date on our latest job openings.

Please apply by 11/12/2026.

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for internal and external customers, responding to account, billing, service, complaint, and outage inquiries. Process payments, refunds, invoices, and communications; maintain records; support training and accounting functions; and contribute to service and process improvements.

Requirements

Applicants need a degree, diploma, certificate, or program in Business Administration or an equivalent qualification, and/or two years of administrative or customer service experience using standard corporate software. They should demonstrate tact, accuracy, sound decision-making, strong customer service, proficiency with Microsoft Office and SAP or similar systems, and the ability to work independently or as part of a team.

Skills

Customer Service
Customer Account Support
Billing Inquiries
Complaint Resolution
Outage Notifications
Payment Processing
Refund Processing
Invoice Preparation
Payment Collection
Microsoft Office
SAP
Business Administration
Administrative Support
Accounting
Attention to Detail
Communication

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Accounts
Billing
Rates
Corporate Services
Policies And Procedures
Complaint Resolution
Outage Notifications
New Service Requests
Payment Processing
Refunds
Invoicing
Payment Collection
Microsoft Office Suite
SAP
Business Administration
Administrative Support
Accounting
Financial Functions
Records Management
Internal Communications
External Communications
Training Development
Quality Guidelines
Utilities

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