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Added 1 day ago
KB
Opportunities for Department Manager
Kent Building Supplies
Dartmouth, NS
- Full-time
Electrical/Plumbing/Hardware/Seasonal/Garden Centre
Added 1 day ago
JI
Opportunities for Department Manager
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Electrical/Plumbing/Hardware/Seasonal/Garden Centre
Added 1 day ago
KB
Department Manager of Electrical/Plumbing/Hardware/Seasonal/Garden Centre
Kent Building Supplies
Dartmouth, NS
- Full-time
CSA-approved steel-toed footwear is required while on shift.
Added 1 day ago
JI
Department Manager of Electrical/Plumbing/Hardware/Seasonal/Garden Centre
J.D. Irving, Limited
Dartmouth, NS
- Full-time
CSA-approved steel-toed footwear is required while on shift.
Added 2 days ago
I
Senior Technology Designer
Introba
Vancouver, BC
- Full-time
…intercom, duress, and related systems; coordinate with door hardware and other building…
Added 2 days ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
…regulatory frameworks unique to our sectors (including UL, CSA, IEEE, IEC, DNV/ABS/Lloyd's for Marine, and Uptime Institute standards for Data…
Added 2 days ago
Construction Superintendent - Network (Prince George)
IREN
Prince George, BC
Safety & Compliance: Ensure all network construction adheres to CSA C22.1 low-voltage requirements, TIA-568/569/606/942, BICSI best practices, and internal safety and quality standards,…
Added 2 days ago
QA/QC and Turnover Lead (Prince George)
IREN
Prince George, BC
Working knowledge of the Canadian Electrical Code (CSA C22.1), CSA Z462, ASME B31 piping codes, and applicable CSA, IEEE, and NETA standards, with the ability to read single-lines, P&IDs,…
Added 2 days ago
Construction General Foreman - Electrical (Prince George)
IREN
Prince George, BC
Working knowledge of the Canadian Electrical Code (CSA C22.1), CSA Z462, BC Building Code and WorkSafeBC OHS Regulation as they apply to field execution.
Added 2 days ago
Construction Lockout/Tagout (LOTO) Specialist (Prince George)
IREN
Prince George, BC
…scope in accordance with WorkSafeBC OHS Regulation Part 10, CSA Z460, and IREN site…
Added 2 days ago
QA/QC Field Inspector - Electrical and Mechanical (Mackenzie)
IREN
AB · Mackenzie
Electrical stream: working knowledge of the Canadian Electrical Code (CSA C22.1), CSA Z462, and applicable CSA, IEEE, and NETA standards; able to read single-lines, schematics, and cable…
Added 2 days ago
Construction Superintendent - Network (Mackenzie)
IREN
AB · Mackenzie
Safety & Compliance: Ensure all network construction adheres to CSA C22.1 low-voltage requirements, TIA-568/569/606/942, BICSI best practices, and internal safety and quality standards. Own…
Added 2 days ago
Electrical Technician
Apotex
Richmond Hill, ON
…production machinery and systems. Must be able to perform work to CSA and ESA…
Added 2 days ago
JA
Electrical Installations Design Engineer –Rail Systems
JR Automation
Toronto, ON
- $95,102 to $142,653 CAD / year
- Full-time
…cable routing, conduit layouts, cable trays, and associated hardware for power, control, and communication circuits. This role ensures compliance with applicable codes, standards, and…
Added 2 days ago
Storesperson
Southlake Health Community
Newmarket, ON · Southlake Health
…the standards laid out by the Canadian Standards Association (CSA) and the Ontario Ministry of Labour (one day practical and…
Added 2 days ago
AH
Biomedical Equipment Technologist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…complex medical devices, ensuring compliance to Health Canada, CSA, manufacturers and accreditation specifications and standards. Responsibilities also include prioritization and lifecycle…
Added 3 days ago
GI
Senior Technology Designer
Global Infrastructure
Vancouver, BC
- Full-time
…intercom, duress, and related systems; coordinate with door hardware and other building…
Added 3 days ago
AF
Senior Controls Engineer
Armstrong Fluid Technology
Toronto, ON
- Full-time
Product safety and regulatory compliance (UL/CSA 60730, EMC)
Added 4 days ago
CS
Senior Systems Analyst, Help Desk Manager & End Point Support
Canadian Standards Association
Toronto, ON
- Full-time
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering…
Added 4 days ago
EI
Mechanical Engineer
Ecolab Inc.
Calgary, AB
- Full-time
Experience leading hardware products through the NPI process from concept through production launch.
Added 4 days ago
G
MEP Project Manager
GagaMuller
Kamloops, BC
- Full-time
Work collaboratively with CSA, BIM, Commercial, Quality, Scheduling, Project Controls, Construction, and Commissioning teams.
Added 4 days ago
G
MEP Project Manager
GagaMuller
Merritt, BC
- Full-time
Work collaboratively with CSA, BIM, Commercial, Quality, Scheduling, Project Controls, Construction, and Commissioning teams.
Added 4 days ago
G
Commissioning Engineer
GagaMuller
Regina, SK
- Full-time
Support collaboration between Mechanical, Electrical, CSA, ICT, BMS/Controls, and OFCI workstreams.
Added 4 days ago
Construction Superintendent - Network (Canal Flats)
IREN
Canal Flats, BC
Safety & Compliance: Ensure all network construction adheres to CSA C22.1 low-voltage requirements, TIA-568/569/606/942, BICSI best practices, and internal safety and quality standards. Own…
Added 5 days ago
FT
Power Electronics Engineer
Foreseeson Technology
Richmond, BC
- Contract
Contribute to the technical preparation required for applicable CSA, UL, IEC, and utility-interconnection assessments.

SaskPower

Senior Specialist, IT Operations (Service Management)

Regina, SK, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 17, 2026

Original job description

Permanent - Full Time

We generate more than just power for the people of Saskatchewan. We also offer some of the best jobs in the province. Our challenging careers will help you grow, while being surrounded by a team committed to safety, openness, collaboration and accountability. We offer highly competitive salaries and benefits packages to our employees. If you’re someone who thrives in a team environment and doesn’t shy away from a good challenge, join us!

Position Overview

We are seeking an experienced Senior ServiceNow Specialist to lead the administration, enhancement, integration, and ongoing implementation of the ServiceNow platform. This role will serve as a technical subject matter expert responsible for supporting existing ServiceNow capabilities while driving the adoption and implementation of new modules across the organization.

The successful candidate will possess deep expertise in ServiceNow platform administration, solution design, workflow automation, integrations, platform governance, and best practices. They will work closely with business stakeholders, IT teams, vendors, and leadership to maximize the value of the ServiceNow platform and support continual service improvement initiatives.

Key Responsibilities

Platform Administration & Support

Provide senior-level administration and support for the ServiceNow platform.
Manage platform upgrades, releases, patches, and feature implementations.
Maintain platform health, security, performance, and governance.
Troubleshoot complex platform issues and coordinate resolution activities.
Develop and maintain system documentation, technical standards, and operating procedures.

Solution Design & Implementation

Lead the design, configuration, and implementation of new ServiceNow modules and capabilities.
Gather and translate business requirements into scalable technical solutions.
Develop workflows, forms, business rules, UI policies, integrations, and automations.
Ensure implementations align with ServiceNow best practices and platform architecture standards.
Participate in roadmap planning and platform strategy development.

Process Improvement & Automation

Partner with stakeholders to modernize service delivery processes.
Identify opportunities to automate manual activities and improve efficiency.
Implement workflow automation and self-service capabilities.
Promote adoption of ServiceNow platform features and best practices.

Integration & Development

Design and support integrations between ServiceNow and enterprise systems.
Utilize Integration Hub, REST APIs, SOAP APIs, MID Servers, LDAP/Active Directory integrations, and Microsoft services and cloud platforms.

Governance & Leadership

Provide technical leadership and mentorship to ServiceNow administrators, developers, and support staff.
Establish governance practices for development, testing, deployment, and change management.
Participate in vendor management and platform optimization discussions.
Recommend platform enhancements and modernization opportunities.

Required Qualifications

Education

Degree or diploma in Computer Science, Information Technology, Engineering, or a related discipline.
Equivalent combination of education and experience will be considered.

Experience

7+ years of progressive IT experience.
5+ years of hands-on ServiceNow platform administration and implementation experience.
Experience implementing multiple ServiceNow modules in enterprise environments.
Experience supporting large-scale ServiceNow environments.
Experience designing and supporting integrations with enterprise applications.
Experience working in Agile, ITIL, or IT Service Management environments.

Technical Skills

Strong expertise in:

ServiceNow Platform Administration
Flow Designer
Integration Hub
Service Catalog
Workflow Automation
JavaScript
Business Rules
Client Scripts
UI Policies
Access Controls (ACLs)
Performance Analytics
Reporting & Dashboards
REST and SOAP APIs
MID Server
Discovery
CMDB
Service Mapping
Upgrade Management
Instance Governance

Desired ServiceNow Module Experience

IT Service Management (ITSM)

Incident Management
Request Management
Problem Management
Change Management
Knowledge Management

IT Operations Management (ITOM)

Discovery
Service Mapping
Event Management
Operational Intelligence

IT Asset Management (ITAM)

Hardware Asset Management
Software Asset Management (SAM)

Strategic Portfolio Management (SPM)

Project Portfolio Management
Demand Management
Resource Management

Additional Modules

Customer Service Management (CSM)
Human Resources Service Delivery (HRSD)
Governance, Risk & Compliance (GRC)
Security Operations (SecOps)
Workplace Service Delivery
Application Portfolio Management

Preferred ServiceNow Certifications

Core Certifications

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS)

Preferred CIS Certifications

CIS IT Service Management (ITSM)
CIS Discovery
CIS Service Mapping
CIS IT Asset Management (ITAM)
CIS Software Asset Management (SAM)
CIS Hardware Asset Management (HAM)
CIS Strategic Portfolio Management (SPM)

Advanced Certifications

ServiceNow Certified Technical Architect (CTA)
ServiceNow Certified Master Architect, if held
ServiceNow Suite Certifications
ServiceNow Micro-Certifications and Expert Programs

Candidates under consideration may be required to participate in an assessment process consisting of any/all of the following: interview, abilities test, case study and/or presentation.

At SaskPower, we believe in the importance of fostering and maintaining a workforce that’s representative of the communities we serve. We acknowledge and recognize equity groups designated by the Canadian Employment Equity Act .

We base our selection process on merit and encourage all diverse groups to participate fully.

Learn more at Commitment to a Representative Workforce.

Please apply by 10/18/2026.

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More about this job

Responsibilities

Administer, maintain, and enhance the ServiceNow platform, including upgrades, security, performance, governance, and complex issue resolution. Lead the design and implementation of modules, integrations, and automated workflows while advising stakeholders, mentoring technical staff, and improving service delivery.

Requirements

Requires a degree or diploma in computer science, information technology, engineering, or a related discipline, or an equivalent combination of education and experience. Candidates need at least seven years of progressive IT experience, including five years of hands-on ServiceNow administration and implementation, enterprise module experience, integration expertise, and familiarity with Agile, ITIL, or IT service management environments.

Skills

ServiceNow Implementation
Solution Design
Workflow Automation
JavaScript
Integration Hub
REST and SOAP APIs
MID Server
CMDB
Discovery
Service Mapping
IT Service Management
Platform Governance
Performance Analytics
Agile
ITIL

Benefits

Competitive Salaries
Benefits Packages

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
ServiceNow Certified Technical Architect
IT Service Management
IT Operations Management
IT Asset Management
Flow Designer
Integration Hub
JavaScript
Business Rules
Client Scripts
UI Policies
Access Controls
Performance Analytics
REST APIs
SOAP APIs
MID Server
LDAP
Active Directory
CMDB
Discovery
Service Mapping
ITIL
Agile
Workflow Automation
Instance Governance
Utilities

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