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Added 1 hour ago
O
Pilote de la solution GIA Sailpoint
Onepoint
Montreal, QC
- Full-time
Wepoint is the architect of major transformations for businesses and public sector organizations.
Added 1 hour ago
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Pilote de la solution GIA Sailpoint
Wepoint
Montreal, QC
- Full-time
Wepoint is the architect of major transformations for businesses and public sector organizations.
Added 1 hour ago
Network Engineer - Cisco SD-WAN & SDA
Bell
Toronto, ON
…happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet &…
Added 1 hour ago
AI Data Architect
Insight Enterprises, Inc.
Toronto, ON
…transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations…
Added 1 hour ago
Senior Product Manager, Strategic Pricing
Bell
Toronto, ON
…happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet &…
Added 1 hour ago
Customer Engineer, Platform, Google Cloud (English, French)
Google
Montreal, QC
Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking,…
Added 7 hours ago
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Senior DevOps Engineer
emergiTEL
Toronto, ON · Etobicoke, ON
- Full-time
AWS Solutions Architect – Professional (SAP-C02)
Added 7 hours ago
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OpenText Consultant
Yochana
Toronto, ON
- Full-time
…migrations, Infrastructure as Code (IaC), SQL Server deployments, security, governance, and enterprise application…
Added 7 hours ago
KC
Forward Deployed AI Engineer
Keyrus Canada
Toronto, ON · Montreal, QC
- Full-time
…discipline you master and a story you help write to become a Keyrus Architect of…
Added 8 hours ago
SS
Senior Product Manager
Soho Square Solutions
Toronto, ON
- Contract
Demonstrated ability to lead technical integrations, architect practical solutions, and manage vendor relationships.
Added 8 hours ago
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Principal Infrastructure Platform Architect (Level 19) - 038 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Reporting to the Director, IT Platform Enablement, the Principal Infrastructure Platform Architect is a senior architectural leadership role accountable for shaping, evolving, and governing…
Added 8 hours ago
PC
Senior Associate, Workflows and Automation (Sr. ServiceNow Developer)
PwC Canada
Montreal, QC
- Full-time
…vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive…
Added 8 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…integration frameworks, ensuring the reliability, scalability, and security of critical business systems. This role champions a portfolio of SaaS (i.e., cloud-based) and on-premise…
Added 8 hours ago
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Senior AI Software Enginer
Stikeman Elliott LLP
Toronto, ON
- Full-time
…small team, with direct access to the firm’s CIO and Enterprise…
Added 8 hours ago
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ERP Product Owner
WildBrain
Toronto, ON
- Full-time
…Acting as the bridge between Finance leadership, Technology Solutions, business stakeholders, and the implementation partner, this individual will be accountable for ensuring the solution…
Added 8 hours ago
TC
Senior Operational Technology (OT) Integration Architect
TRC Companies, Inc.
Montreal, QC
- Full-time
…combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security…
Added 8 hours ago
M
Principle Employee Enablement Architect
McKesson
Mississauga, ON
- Full-time
The Principal Architect, Employee Enablement defines and governs the architecture vision, strategy, and standards for the technology portfolio that enables how McKesson employees get work…
Added 9 hours ago
DA
Web Solutions Architect
Dog and Pony Studios
Toronto, ON
- Full-time
We’re seeking a Web Solutions Architect experienced in the planning, execution and delivery of enterprise-level technology solutions, bridging the gap between vision and execution and…
Added 9 hours ago
TC
Data & Analytics Solutions Architect
Tata Consultancy Services
Toronto, ON
- Full-time
We are hiring a senior Data & Analytics Solutions Architect to lead the design of enterprise data, analytics, and AI platforms using AWS and Databricks. This client-facing role combines…
Added 9 hours ago
T
Manager, ML/AI Engineer, Data & AI
Toast
Toronto, ON
- $101,000 to $135,000 USD / year
- Full-time
…hiring a Manager, ML/AI Engineer to work directly with clients, architect AI solutions end to end, and get them running reliably in the cloud and on-prem. This is a full-time, hands-on role…
Added 9 hours ago
CS
AI Architect / AI Technical Lead
Confiar Services
Toronto, ON
- Contract
We are seeking an experienced AI Architect / Technical Lead with strong expertise in Python, Generative AI, RAG, LLMs, and LangChain to design and lead scalable AI solutions for enterprise…
Added 9 hours ago
TC
Senior Operational Technology (OT) Integration Architect
TRC Companies, Inc.
Montreal, QC
- Full-time
…combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security…
Added 9 hours ago
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Software Engineer III (Adobe Tech Lead)
TD
Toronto, ON
- Full-time
Enterprise Marketing Technology (EMT) is responsible for the design, building, maintenance, and scaling of solutions enabling the bank's Marketing roadmap. Our mission is to enhance…
Added 10 hours ago
Director HR Technology
Scotiabank
Toronto, ON
As an Architect, you will be at the forefront of shaping the digital employee experience. Your mission is to architect and deliver scalable, secure, and forward-thinking solutions that…
Added 10 hours ago
EF
Solutions Architect - Salesforce
Element Fleet Management
Toronto, ON
- Full-time
We’re looking for a customer-focused and solution-oriented professional to join our team as Solution Architect - Salesforce. In this role, you will support upcoming Salesforce initiatives,…

SaskPower

Senior Specialist, IT Operations (Service Management)

Regina, SK, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 17, 2026

Original job description

Permanent - Full Time

We generate more than just power for the people of Saskatchewan. We also offer some of the best jobs in the province. Our challenging careers will help you grow, while being surrounded by a team committed to safety, openness, collaboration and accountability. We offer highly competitive salaries and benefits packages to our employees. If you’re someone who thrives in a team environment and doesn’t shy away from a good challenge, join us!

Position Overview

We are seeking an experienced Senior ServiceNow Specialist to lead the administration, enhancement, integration, and ongoing implementation of the ServiceNow platform. This role will serve as a technical subject matter expert responsible for supporting existing ServiceNow capabilities while driving the adoption and implementation of new modules across the organization.

The successful candidate will possess deep expertise in ServiceNow platform administration, solution design, workflow automation, integrations, platform governance, and best practices. They will work closely with business stakeholders, IT teams, vendors, and leadership to maximize the value of the ServiceNow platform and support continual service improvement initiatives.

Key Responsibilities

Platform Administration & Support

Provide senior-level administration and support for the ServiceNow platform.
Manage platform upgrades, releases, patches, and feature implementations.
Maintain platform health, security, performance, and governance.
Troubleshoot complex platform issues and coordinate resolution activities.
Develop and maintain system documentation, technical standards, and operating procedures.

Solution Design & Implementation

Lead the design, configuration, and implementation of new ServiceNow modules and capabilities.
Gather and translate business requirements into scalable technical solutions.
Develop workflows, forms, business rules, UI policies, integrations, and automations.
Ensure implementations align with ServiceNow best practices and platform architecture standards.
Participate in roadmap planning and platform strategy development.

Process Improvement & Automation

Partner with stakeholders to modernize service delivery processes.
Identify opportunities to automate manual activities and improve efficiency.
Implement workflow automation and self-service capabilities.
Promote adoption of ServiceNow platform features and best practices.

Integration & Development

Design and support integrations between ServiceNow and enterprise systems.
Utilize Integration Hub, REST APIs, SOAP APIs, MID Servers, LDAP/Active Directory integrations, and Microsoft services and cloud platforms.

Governance & Leadership

Provide technical leadership and mentorship to ServiceNow administrators, developers, and support staff.
Establish governance practices for development, testing, deployment, and change management.
Participate in vendor management and platform optimization discussions.
Recommend platform enhancements and modernization opportunities.

Required Qualifications

Education

Degree or diploma in Computer Science, Information Technology, Engineering, or a related discipline.
Equivalent combination of education and experience will be considered.

Experience

7+ years of progressive IT experience.
5+ years of hands-on ServiceNow platform administration and implementation experience.
Experience implementing multiple ServiceNow modules in enterprise environments.
Experience supporting large-scale ServiceNow environments.
Experience designing and supporting integrations with enterprise applications.
Experience working in Agile, ITIL, or IT Service Management environments.

Technical Skills

Strong expertise in:

ServiceNow Platform Administration
Flow Designer
Integration Hub
Service Catalog
Workflow Automation
JavaScript
Business Rules
Client Scripts
UI Policies
Access Controls (ACLs)
Performance Analytics
Reporting & Dashboards
REST and SOAP APIs
MID Server
Discovery
CMDB
Service Mapping
Upgrade Management
Instance Governance

Desired ServiceNow Module Experience

IT Service Management (ITSM)

Incident Management
Request Management
Problem Management
Change Management
Knowledge Management

IT Operations Management (ITOM)

Discovery
Service Mapping
Event Management
Operational Intelligence

IT Asset Management (ITAM)

Hardware Asset Management
Software Asset Management (SAM)

Strategic Portfolio Management (SPM)

Project Portfolio Management
Demand Management
Resource Management

Additional Modules

Customer Service Management (CSM)
Human Resources Service Delivery (HRSD)
Governance, Risk & Compliance (GRC)
Security Operations (SecOps)
Workplace Service Delivery
Application Portfolio Management

Preferred ServiceNow Certifications

Core Certifications

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS)

Preferred CIS Certifications

CIS IT Service Management (ITSM)
CIS Discovery
CIS Service Mapping
CIS IT Asset Management (ITAM)
CIS Software Asset Management (SAM)
CIS Hardware Asset Management (HAM)
CIS Strategic Portfolio Management (SPM)

Advanced Certifications

ServiceNow Certified Technical Architect (CTA)
ServiceNow Certified Master Architect, if held
ServiceNow Suite Certifications
ServiceNow Micro-Certifications and Expert Programs

Candidates under consideration may be required to participate in an assessment process consisting of any/all of the following: interview, abilities test, case study and/or presentation.

At SaskPower, we believe in the importance of fostering and maintaining a workforce that’s representative of the communities we serve. We acknowledge and recognize equity groups designated by the Canadian Employment Equity Act .

We base our selection process on merit and encourage all diverse groups to participate fully.

Learn more at Commitment to a Representative Workforce.

Please apply by 10/18/2026.

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More about this job

Responsibilities

Administer, maintain, and enhance the ServiceNow platform, including upgrades, security, performance, governance, and complex issue resolution. Lead the design and implementation of modules, integrations, and automated workflows while advising stakeholders, mentoring technical staff, and improving service delivery.

Requirements

Requires a degree or diploma in computer science, information technology, engineering, or a related discipline, or an equivalent combination of education and experience. Candidates need at least seven years of progressive IT experience, including five years of hands-on ServiceNow administration and implementation, enterprise module experience, integration expertise, and familiarity with Agile, ITIL, or IT service management environments.

Skills

ServiceNow Implementation
Solution Design
Workflow Automation
JavaScript
Integration Hub
REST and SOAP APIs
MID Server
CMDB
Discovery
Service Mapping
IT Service Management
Platform Governance
Performance Analytics
Agile
ITIL

Benefits

Competitive Salaries
Benefits Packages

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
ServiceNow Certified Technical Architect
IT Service Management
IT Operations Management
IT Asset Management
Flow Designer
Integration Hub
JavaScript
Business Rules
Client Scripts
UI Policies
Access Controls
Performance Analytics
REST APIs
SOAP APIs
MID Server
LDAP
Active Directory
CMDB
Discovery
Service Mapping
ITIL
Agile
Workflow Automation
Instance Governance
Utilities

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