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Added 1 day ago
SM
RQ11657 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer / Technical Lead with extensive experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure, Dataverse, Java,…
Added 1 day ago
SM
RQ11658 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer with strong technical leadership and hands-on experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure,…
Added 1 day ago
A
Sr. Manager, CRM Functional Lead / Architect
Avanade
Ottawa, ON
- Full-time
The CRM Functional Lead / Architect is a senior, client-facing leader who translates complex business needs into scalable Microsoft Dynamics 365 Customer Engagement and Power Platform…
Added 1 day ago
A
Senior AEM Architect
Accenture
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
We are looking for a highly effective Senior AEM Architect to join our team. This person will utilize best practices and methodologies to design and implement the best solution for our…
Added 1 day ago
SM
RQ11657 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer / Technical Lead with extensive experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure, Dataverse, Java,…
Added 1 day ago
SM
RQ11658 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer with strong technical leadership and hands-on experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure,…
Added 1 day ago
SM
RQ11657 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer / Technical Lead with extensive experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure, Dataverse, Java,…
Added 1 day ago
SM
RQ11657 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer / Technical Lead with extensive experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure, Dataverse, Java,…
Added 1 day ago
SM
RQ11658 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer with strong technical leadership and hands-on experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure,…
Added 1 day ago
SM
RQ11658 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer with strong technical leadership and hands-on experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure,…
Added 1 day ago
PC
Senior Cloud Platform Lead, Senior Manager
Pwc Canada
Ottawa, ON · Toronto, ON
- Full-time
We are seeking a highly experienced Senior Cloud Platform Developer to join our team. The ideal candidate will have extensive experience with Kubernetes and managed cloud-based Kubernetes…
Added 1 day ago
PC
Senior Cloud Platform Lead, Senior Manager
Pwc Canada
Ottawa, ON · Toronto, ON
- Full-time
We are seeking a highly experienced Senior Cloud Platform Developer to join our team. The ideal candidate will have extensive experience with Kubernetes and managed cloud-based Kubernetes…
Added 1 day ago
SC
Product Expert - Direct-to-Consumer (D2C) Commerce
SAP Careers
Montreal, QC
- Full-time
We are seeking a skilled and entrepreneurial Senior Product Manager – Direct-to-Consumer (D2C) Commerce to help shape the next generation of SAP's commerce capabilities.
Added 1 day ago
AI
Principal Consultant – AWS Data Platforms & Agentic AI
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
You can articulate the future of Enterprise Data and Agentic AI to senior executives, translate that vision into detailed architecture, and then work alongside engineering teams to build,…
Added 1 day ago
D
Senior Solution Architect – P&C Insurance (Commercial Lines)
Digitive
Canada
- Contract
We are looking for an experienced, hands-on Senior Solution Architect to lead the end-to-end technical architecture of a greenfield Commercial Lines insurance platform covering Commercial…
Added 1 day ago
V
Vulnerability Remediation and Patching Architect
VDart
Toronto, ON
- Contract
Role: Vulnerability Remediation and Patching Architect
Added 1 day ago
AI
Microsoft Dynamics Consultant
Avanciers Inc.
Levis, QC
- Contract
The client is looking for a senior developer whose main field is Microsoft Dynamics CRM, with command of the CI/CD chain. The role covers the full cycle: requirements analysis, design,…
Added 1 day ago
KR
Vulnerability Remediation and Patching Architect
KTek Resourcing
Toronto, ON
- Temporary
…intelligence into safe, scalable remediation strategies and act as the senior technical and customer-facing…
Added 2 days ago
SI
Product Expert - Direct-to-Consumer (D2C) Commerce
SAP IT Business Systeme
Montreal, QC
- Full-time
We are seeking a skilled and entrepreneurial Senior Product Manager – Direct-to-Consumer (D2C) Commerce to help shape the next generation of SAP's commerce capabilities.
Added 2 days ago
Solution Architect- .NET (microservices)
Charger Logistics Inc
Brampton, ON
We're looking for a hands-on .NET Solution Architect to lead the design and evolution of our distributed platform: more than 100 microservices built mainly on .NET Core and PostgreSQL.…
Added 2 days ago
CL
Solution Architect- .NET (microservices)
Charger Logistics Inc.
Brampton, ON
- Full-time
We're looking for a hands-on .NET Solution Architect to lead the design and evolution of our distributed platform: more than 100 microservices built mainly on .NET Core and PostgreSQL.…
Added 2 days ago
D
Curam Solution Architect
Deloitte
Ottawa, ON
- Full-time
Collaborate with Enterprise Architect to align the solution designs with architecture standards.
Added 2 days ago
ZS
Senior Business System Configuration Analyst (SAP)
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Analyzes and conceptualizes the design of the solution, working with the Systems Architect, Vendors and Software Developer to achieve the client stakeholder objectives through effective…
Added 2 days ago
A
Chief Mainframe Architect
Atos
Canada
- Full-time
The Chief Architect provides strategic and technical leadership for the design and evolution of enterprise solutions that support current and future business needs. This role defines and…
Added 2 days ago
SH
Senior Enterprise Architect
SE Health
Markham, ON
- Contract
The Senior Enterprise Architect is a strategic technology leader responsible for defining, governing, and advancing SE Health's enterprise architecture vision, roadmap, and technology…

SaskPower

Senior Specialist, IT Operations (Service Management)

Regina, SK, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 17, 2026

Original job description

Permanent - Full Time

We generate more than just power for the people of Saskatchewan. We also offer some of the best jobs in the province. Our challenging careers will help you grow, while being surrounded by a team committed to safety, openness, collaboration and accountability. We offer highly competitive salaries and benefits packages to our employees. If you’re someone who thrives in a team environment and doesn’t shy away from a good challenge, join us!

Position Overview

We are seeking an experienced Senior ServiceNow Specialist to lead the administration, enhancement, integration, and ongoing implementation of the ServiceNow platform. This role will serve as a technical subject matter expert responsible for supporting existing ServiceNow capabilities while driving the adoption and implementation of new modules across the organization.

The successful candidate will possess deep expertise in ServiceNow platform administration, solution design, workflow automation, integrations, platform governance, and best practices. They will work closely with business stakeholders, IT teams, vendors, and leadership to maximize the value of the ServiceNow platform and support continual service improvement initiatives.

Key Responsibilities

Platform Administration & Support

Provide senior-level administration and support for the ServiceNow platform.
Manage platform upgrades, releases, patches, and feature implementations.
Maintain platform health, security, performance, and governance.
Troubleshoot complex platform issues and coordinate resolution activities.
Develop and maintain system documentation, technical standards, and operating procedures.

Solution Design & Implementation

Lead the design, configuration, and implementation of new ServiceNow modules and capabilities.
Gather and translate business requirements into scalable technical solutions.
Develop workflows, forms, business rules, UI policies, integrations, and automations.
Ensure implementations align with ServiceNow best practices and platform architecture standards.
Participate in roadmap planning and platform strategy development.

Process Improvement & Automation

Partner with stakeholders to modernize service delivery processes.
Identify opportunities to automate manual activities and improve efficiency.
Implement workflow automation and self-service capabilities.
Promote adoption of ServiceNow platform features and best practices.

Integration & Development

Design and support integrations between ServiceNow and enterprise systems.
Utilize Integration Hub, REST APIs, SOAP APIs, MID Servers, LDAP/Active Directory integrations, and Microsoft services and cloud platforms.

Governance & Leadership

Provide technical leadership and mentorship to ServiceNow administrators, developers, and support staff.
Establish governance practices for development, testing, deployment, and change management.
Participate in vendor management and platform optimization discussions.
Recommend platform enhancements and modernization opportunities.

Required Qualifications

Education

Degree or diploma in Computer Science, Information Technology, Engineering, or a related discipline.
Equivalent combination of education and experience will be considered.

Experience

7+ years of progressive IT experience.
5+ years of hands-on ServiceNow platform administration and implementation experience.
Experience implementing multiple ServiceNow modules in enterprise environments.
Experience supporting large-scale ServiceNow environments.
Experience designing and supporting integrations with enterprise applications.
Experience working in Agile, ITIL, or IT Service Management environments.

Technical Skills

Strong expertise in:

ServiceNow Platform Administration
Flow Designer
Integration Hub
Service Catalog
Workflow Automation
JavaScript
Business Rules
Client Scripts
UI Policies
Access Controls (ACLs)
Performance Analytics
Reporting & Dashboards
REST and SOAP APIs
MID Server
Discovery
CMDB
Service Mapping
Upgrade Management
Instance Governance

Desired ServiceNow Module Experience

IT Service Management (ITSM)

Incident Management
Request Management
Problem Management
Change Management
Knowledge Management

IT Operations Management (ITOM)

Discovery
Service Mapping
Event Management
Operational Intelligence

IT Asset Management (ITAM)

Hardware Asset Management
Software Asset Management (SAM)

Strategic Portfolio Management (SPM)

Project Portfolio Management
Demand Management
Resource Management

Additional Modules

Customer Service Management (CSM)
Human Resources Service Delivery (HRSD)
Governance, Risk & Compliance (GRC)
Security Operations (SecOps)
Workplace Service Delivery
Application Portfolio Management

Preferred ServiceNow Certifications

Core Certifications

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS)

Preferred CIS Certifications

CIS IT Service Management (ITSM)
CIS Discovery
CIS Service Mapping
CIS IT Asset Management (ITAM)
CIS Software Asset Management (SAM)
CIS Hardware Asset Management (HAM)
CIS Strategic Portfolio Management (SPM)

Advanced Certifications

ServiceNow Certified Technical Architect (CTA)
ServiceNow Certified Master Architect, if held
ServiceNow Suite Certifications
ServiceNow Micro-Certifications and Expert Programs

Candidates under consideration may be required to participate in an assessment process consisting of any/all of the following: interview, abilities test, case study and/or presentation.

At SaskPower, we believe in the importance of fostering and maintaining a workforce that’s representative of the communities we serve. We acknowledge and recognize equity groups designated by the Canadian Employment Equity Act .

We base our selection process on merit and encourage all diverse groups to participate fully.

Learn more at Commitment to a Representative Workforce.

Please apply by 10/18/2026.

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More about this job

Responsibilities

Administer, maintain, and enhance the ServiceNow platform, including upgrades, security, performance, governance, and complex issue resolution. Lead the design and implementation of modules, integrations, and automated workflows while advising stakeholders, mentoring technical staff, and improving service delivery.

Requirements

Requires a degree or diploma in computer science, information technology, engineering, or a related discipline, or an equivalent combination of education and experience. Candidates need at least seven years of progressive IT experience, including five years of hands-on ServiceNow administration and implementation, enterprise module experience, integration expertise, and familiarity with Agile, ITIL, or IT service management environments.

Skills

ServiceNow Implementation
Solution Design
Workflow Automation
JavaScript
Integration Hub
REST and SOAP APIs
MID Server
CMDB
Discovery
Service Mapping
IT Service Management
Platform Governance
Performance Analytics
Agile
ITIL

Benefits

Competitive Salaries
Benefits Packages

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
ServiceNow Certified Technical Architect
IT Service Management
IT Operations Management
IT Asset Management
Flow Designer
Integration Hub
JavaScript
Business Rules
Client Scripts
UI Policies
Access Controls
Performance Analytics
REST APIs
SOAP APIs
MID Server
LDAP
Active Directory
CMDB
Discovery
Service Mapping
ITIL
Agile
Workflow Automation
Instance Governance
Utilities

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