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Added 1 hour ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
Exposure to AI tools, process automation, data transformation, software testing, or application integration.
Added 6 hours ago
A
Software Development Manager, Integration ML Models
Autodesk
Toronto, ON
- Full-time
Autodesk is building AI that helps architects and engineers design, build, and operate the world around them. As the Software Development Manager, you will lead the team that brings our…
Added 6 hours ago
A
Software Development Manager, Integration ML Models
Autodesk
Toronto, ON
- Full-time
Autodesk is building AI that helps architects and engineers design, build, and operate the world around them. As the Software Development Manager, you will lead the team that brings our…
Added 9 hours ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Toronto, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Systems Testing/QA Specialist to join the Enterprise Financial Services Division on a full-time…
Added 9 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…
Added 9 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…
Added 9 hours ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in planning, executing, and managing end-to-end testing for complex digital solutions, enterprise…
Added 9 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…
Added 9 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…
Added 9 hours ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in end-to-end testing, quality assurance, test automation, defect management, and release-readiness…
Added 10 hours ago
J
Senior Orbit Dynamics & Mission Analysis Engineer
Jobgether
Canada
- Full-time
Software quality and engineering practices: Apply version control, testing, technical documentation, and continuous integration and continuous delivery (CI/CD) practices to engineering…
Added 11 hours ago
DC
Digital Content Specialist
Diplomatic Congress of Franklin & Marshall College
Heart's Content, NL
- Full-time
Franklin & Marshall College Job Posting: Digital Content Specialist
Added 11 hours ago
J
Senior Orbit Dynamics & Mission Analysis Engineer
Jobgether
Canada
- Full-time
Software quality and engineering practices: Apply version control, testing, technical documentation, and continuous integration and continuous delivery (CI/CD) practices to engineering…
Added 11 hours ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
…and service requests, front-line troubleshooting of devices, software, networks and remote access, first-contact resolution where possible, and escalation to specialist…
Added 11 hours ago
GC
Machine Learning Research & Engineering Specialist
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
…and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who…
Added 12 hours ago
AI Solution Specialist
Infoblox
Burnaby, BC
We have an opportunity for an AI Solution Specialist to join our Business Strategy team in Burnaby, reporting to the Strategic Programs Director. In this pivotal role, you will help design,…
Added 12 hours ago
R
Laboratory GxP Systems Specialist II
Replimune
Montreal, QC
- Full-time
Maintain system inventories, asset records, software version information, backups, archives, and associated lifecycle documentation.
Added 12 hours ago
B
Staff Specialist, Regulatory Affairs (16 month contract)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
The Staff Specialist of Regulatory Affairs reports directly to the Senior Manager of Regulatory Affairs. This position is responsible for supporting MMS Dispensing products consisting of…
Added 13 hours ago
MC
EMS Engineer
MatchBox Consulting Group
Calgary, AB
- Full-time
Review of application patches and system configurations; support testing of software security updates, such as patches and anti-virus.
Added 13 hours ago
Engineering - Automotive HVAC Product Engineer
Crestline
Saskatoon, SK
Travel: Up to 10%; occasional travel to testing facilities in the United States may be required
Added 13 hours ago
AD
Manufacturing Applications Engineer
ArcelorMittal Dofasco
Hamilton, ON
- Full-time
The successful candidate’s position title (Sr. Analyst / Specialist / Sr. Specialist) will be based on qualifications and experience.
Added 13 hours ago
G
Web Developer
GAIN
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
…brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organizations need to make braver, more impactful…
Added 13 hours ago
M
Associé(e) principal(e) en automatisation de l’intelligence artificielle/Sr. Associate AI Automation Specialist
McKesson
Montreal, QC
- Full-time
McKesson is seeking a Sr. Associate AI Automation Specialist to build and support reliable automation for cloud-based data pipelines and platform workflows. You will use Python and SQL to…
Added 13 hours ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
We’re looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.
Added 13 hours ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
We’re looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.

SaskPower

Senior Specialist, IT Operations (Service Management)

Regina, SK, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 17, 2026

Original job description

Permanent - Full Time

We generate more than just power for the people of Saskatchewan. We also offer some of the best jobs in the province. Our challenging careers will help you grow, while being surrounded by a team committed to safety, openness, collaboration and accountability. We offer highly competitive salaries and benefits packages to our employees. If you’re someone who thrives in a team environment and doesn’t shy away from a good challenge, join us!

Position Overview

We are seeking an experienced Senior ServiceNow Specialist to lead the administration, enhancement, integration, and ongoing implementation of the ServiceNow platform. This role will serve as a technical subject matter expert responsible for supporting existing ServiceNow capabilities while driving the adoption and implementation of new modules across the organization.

The successful candidate will possess deep expertise in ServiceNow platform administration, solution design, workflow automation, integrations, platform governance, and best practices. They will work closely with business stakeholders, IT teams, vendors, and leadership to maximize the value of the ServiceNow platform and support continual service improvement initiatives.

Key Responsibilities

Platform Administration & Support

Provide senior-level administration and support for the ServiceNow platform.
Manage platform upgrades, releases, patches, and feature implementations.
Maintain platform health, security, performance, and governance.
Troubleshoot complex platform issues and coordinate resolution activities.
Develop and maintain system documentation, technical standards, and operating procedures.

Solution Design & Implementation

Lead the design, configuration, and implementation of new ServiceNow modules and capabilities.
Gather and translate business requirements into scalable technical solutions.
Develop workflows, forms, business rules, UI policies, integrations, and automations.
Ensure implementations align with ServiceNow best practices and platform architecture standards.
Participate in roadmap planning and platform strategy development.

Process Improvement & Automation

Partner with stakeholders to modernize service delivery processes.
Identify opportunities to automate manual activities and improve efficiency.
Implement workflow automation and self-service capabilities.
Promote adoption of ServiceNow platform features and best practices.

Integration & Development

Design and support integrations between ServiceNow and enterprise systems.
Utilize Integration Hub, REST APIs, SOAP APIs, MID Servers, LDAP/Active Directory integrations, and Microsoft services and cloud platforms.

Governance & Leadership

Provide technical leadership and mentorship to ServiceNow administrators, developers, and support staff.
Establish governance practices for development, testing, deployment, and change management.
Participate in vendor management and platform optimization discussions.
Recommend platform enhancements and modernization opportunities.

Required Qualifications

Education

Degree or diploma in Computer Science, Information Technology, Engineering, or a related discipline.
Equivalent combination of education and experience will be considered.

Experience

7+ years of progressive IT experience.
5+ years of hands-on ServiceNow platform administration and implementation experience.
Experience implementing multiple ServiceNow modules in enterprise environments.
Experience supporting large-scale ServiceNow environments.
Experience designing and supporting integrations with enterprise applications.
Experience working in Agile, ITIL, or IT Service Management environments.

Technical Skills

Strong expertise in:

ServiceNow Platform Administration
Flow Designer
Integration Hub
Service Catalog
Workflow Automation
JavaScript
Business Rules
Client Scripts
UI Policies
Access Controls (ACLs)
Performance Analytics
Reporting & Dashboards
REST and SOAP APIs
MID Server
Discovery
CMDB
Service Mapping
Upgrade Management
Instance Governance

Desired ServiceNow Module Experience

IT Service Management (ITSM)

Incident Management
Request Management
Problem Management
Change Management
Knowledge Management

IT Operations Management (ITOM)

Discovery
Service Mapping
Event Management
Operational Intelligence

IT Asset Management (ITAM)

Hardware Asset Management
Software Asset Management (SAM)

Strategic Portfolio Management (SPM)

Project Portfolio Management
Demand Management
Resource Management

Additional Modules

Customer Service Management (CSM)
Human Resources Service Delivery (HRSD)
Governance, Risk & Compliance (GRC)
Security Operations (SecOps)
Workplace Service Delivery
Application Portfolio Management

Preferred ServiceNow Certifications

Core Certifications

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS)

Preferred CIS Certifications

CIS IT Service Management (ITSM)
CIS Discovery
CIS Service Mapping
CIS IT Asset Management (ITAM)
CIS Software Asset Management (SAM)
CIS Hardware Asset Management (HAM)
CIS Strategic Portfolio Management (SPM)

Advanced Certifications

ServiceNow Certified Technical Architect (CTA)
ServiceNow Certified Master Architect, if held
ServiceNow Suite Certifications
ServiceNow Micro-Certifications and Expert Programs

Candidates under consideration may be required to participate in an assessment process consisting of any/all of the following: interview, abilities test, case study and/or presentation.

At SaskPower, we believe in the importance of fostering and maintaining a workforce that’s representative of the communities we serve. We acknowledge and recognize equity groups designated by the Canadian Employment Equity Act .

We base our selection process on merit and encourage all diverse groups to participate fully.

Learn more at Commitment to a Representative Workforce.

Please apply by 10/18/2026.

Apply About employer

More about this job

Responsibilities

Administer, maintain, and enhance the ServiceNow platform, including upgrades, security, performance, governance, and complex issue resolution. Lead the design and implementation of modules, integrations, and automated workflows while advising stakeholders, mentoring technical staff, and improving service delivery.

Requirements

Requires a degree or diploma in computer science, information technology, engineering, or a related discipline, or an equivalent combination of education and experience. Candidates need at least seven years of progressive IT experience, including five years of hands-on ServiceNow administration and implementation, enterprise module experience, integration expertise, and familiarity with Agile, ITIL, or IT service management environments.

Skills

ServiceNow Implementation
Solution Design
Workflow Automation
JavaScript
Integration Hub
REST and SOAP APIs
MID Server
CMDB
Discovery
Service Mapping
IT Service Management
Platform Governance
Performance Analytics
Agile
ITIL

Benefits

Competitive Salaries
Benefits Packages

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
ServiceNow Certified Technical Architect
IT Service Management
IT Operations Management
IT Asset Management
Flow Designer
Integration Hub
JavaScript
Business Rules
Client Scripts
UI Policies
Access Controls
Performance Analytics
REST APIs
SOAP APIs
MID Server
LDAP
Active Directory
CMDB
Discovery
Service Mapping
ITIL
Agile
Workflow Automation
Instance Governance
Utilities

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