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Added 1 hour ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 2 hours ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Montreal, QC
- $52,000 to $59,000 CAD / year
- Full-time
Act as the Corporate team’s lead representative in DAS project discussions.
Added 3 hours ago
AA
Coordinateur.trice de l'expérience client/Customer Experience Coordinator
Airbus Aircraft
Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, accès à un service de navette publique entre Laval (station de métro Montmorency)…
Added 3 hours ago
EC
Technical Services Representative, Delta Ottawa City Centre (Union)
Encore Canada
Ottawa, ON
- Full-time
The Technical Services Representative plays a key-role in the operations as he/she set up, operating and dismantling audio visual equipments.
Added 4 hours ago
GO
Construction Lead Hand
Government of Manitoba
MB · Manitoba, Canada
- Full-time
Water Operations, Engineering & Technical Services
Added 4 hours ago
AP
Inside Sales Representative
Anton Paar
AB · Edmonton
- $64,000 to $69,000 CAD / year
- Full-time
We are looking for an enthusiastic and results-oriented Inside Sales Representative to join the Anton Paar Canada team. This position plays a key role in creating new business opportunities…
Added 4 hours ago
W
Senior Mechanical Estimator
Worley
Calgary, AB
- Full-time
…to the hiring or placement of a candidate unless a written service agreement has been established and executed between a duly authorized representative of WorleyCord LP and the…
Added 4 hours ago
W
Senior Mechanical Estimator
Worley
AB · Edmonton, AB
- Full-time
…to the hiring or placement of a candidate unless a written service agreement has been established and executed between a duly authorized representative of WorleyCord LP and the…
Added 5 hours ago
BS
Technical Service Representative (Biomedical Engineering Technologist)
Biolantic Services Inc
Paradise, NL
- Full-time
Technical Service Representative | Biomedical Engineering Technologist
Added 6 hours ago
B
Trade Marketing Representative - Airdrie
BAT
AB · Edmonton, AB
- Full-time
…TOBACCO GROUP has an exciting opportunity for a Trade Marketing Representative in Airdrie and the surrounding areas on a 12-month…
Added 6 hours ago
TM
Credit Representative
thyssenkrupp Materials NA
Concord, ON
- Full-time
Associates degree (A.A.) or equivalent from two-year college or technical school.
Added 6 hours ago
TM
Contract Sales Representative - 12 Month Contract!
thyssenkrupp Materials NA
Concord, ON
- Full-time
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Added 6 hours ago
TM
Inside Sales Representative
thyssenkrupp Materials NA
Surrey, BC
- Full-time
passer en revue les stocks et informer le service des achats ou la direction de tout problème;
Added 6 hours ago
TM
Contract Sales Representative
thyssenkrupp Materials NA
Montreal, QC
- Full-time
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
Added 6 hours ago
TM
Maintenance Technician
thyssenkrupp Materials NA
Concord, ON
- Full-time
Demonstrate mechanical and technical aptitude
Added 7 hours ago
MD
Compliance Analyst - Health Program Representative Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Health Program Representative Senior
Added 8 hours ago
M
Field Operations Site Manager
McElhanney
AB · Alberta, Canada
- Full-time
The Site Manager will serve as McElhanney’s primary on-site representative and overall field authority, responsible for coordinating people, safety, reporting, and client interface across…
Added 9 hours ago
C
Technical Services Representative
Carrier
Langley (District), BC
- $33,000 to $83,000 CAD / year
- Full-time
Viessmann is seeking a sophisticated, solutions-oriented Technical Services Representative to elevate our technical support operations and drive customer excellence across the USA and…
Added 9 hours ago
BB
Field Technical Service Representative (Full Time Seasonal)
Best Buy Canada
Vancouver, BC
- Full-time
You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.
Added 9 hours ago
BB
Field Technical Service Representative (Full Time Seasonal)
Best Buy Canada
BC
- Full-time
You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.
Added 9 hours ago
BB
Seasonal Retail Associate
Best Buy Canada
Toronto, ON
- Part-time
Store Technical Service Representative: Help customers set up, connect and get the most from their new devices.
Added 9 hours ago
M
Tax Operations Representative
Manulife
Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
The Tax Operation team is seeking a Bilingual Tax Operations Representative to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical…
Added 9 hours ago
M
Director, AI Delivery Squad Lead, Underwriting
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Actively bridge business strategy and technical delivery by contextualizing priorities with industry trends, stakeholder needs, and organizational objectives to ensure alignment and value…
Added 10 hours ago
H
Social Worker Degree Senior
HealthCareersInSask.ca
Regina, SK
- Full-time
…legislation, the Senior Social Worker provides high quality patient service. "Preference for this position will be given to HSAS members in accordance with the terms and conditions of the…
Added 10 hours ago
FC
Member Experience Representative - Repost
FirstOntario Credit Union
St. Catharines, ON
- Full-time
The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members'…

SaskPower

Senior Specialist, IT Operations (Service Management)

Regina, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 17, 2026

Original job description

Permanent - Full Time

We generate more than just power for the people of Saskatchewan. We also offer some of the best jobs in the province. Our challenging careers will help you grow, while being surrounded by a team committed to safety, openness, collaboration and accountability. We offer highly competitive salaries and benefits packages to our employees. If you’re someone who thrives in a team environment and doesn’t shy away from a good challenge, join us!

Position Overview

We are seeking an experienced Senior ServiceNow Specialist to lead the administration, enhancement, integration, and ongoing implementation of the ServiceNow platform. This role will serve as a technical subject matter expert responsible for supporting existing ServiceNow capabilities while driving the adoption and implementation of new modules across the organization.

The successful candidate will possess deep expertise in ServiceNow platform administration, solution design, workflow automation, integrations, platform governance, and best practices. They will work closely with business stakeholders, IT teams, vendors, and leadership to maximize the value of the ServiceNow platform and support continual service improvement initiatives.

Key Responsibilities

Platform Administration & Support

Provide senior-level administration and support for the ServiceNow platform.
Manage platform upgrades, releases, patches, and feature implementations.
Maintain platform health, security, performance, and governance.
Troubleshoot complex platform issues and coordinate resolution activities.
Develop and maintain system documentation, technical standards, and operating procedures.

Solution Design & Implementation

Lead the design, configuration, and implementation of new ServiceNow modules and capabilities.
Gather and translate business requirements into scalable technical solutions.
Develop workflows, forms, business rules, UI policies, integrations, and automations.
Ensure implementations align with ServiceNow best practices and platform architecture standards.
Participate in roadmap planning and platform strategy development.

Process Improvement & Automation

Partner with stakeholders to modernize service delivery processes.
Identify opportunities to automate manual activities and improve efficiency.
Implement workflow automation and self-service capabilities.
Promote adoption of ServiceNow platform features and best practices.

Integration & Development

Design and support integrations between ServiceNow and enterprise systems.
Utilize Integration Hub, REST APIs, SOAP APIs, MID Servers, LDAP/Active Directory integrations, and Microsoft services and cloud platforms.

Governance & Leadership

Provide technical leadership and mentorship to ServiceNow administrators, developers, and support staff.
Establish governance practices for development, testing, deployment, and change management.
Participate in vendor management and platform optimization discussions.
Recommend platform enhancements and modernization opportunities.

Required Qualifications

Education

Degree or diploma in Computer Science, Information Technology, Engineering, or a related discipline.
Equivalent combination of education and experience will be considered.

Experience

7+ years of progressive IT experience.
5+ years of hands-on ServiceNow platform administration and implementation experience.
Experience implementing multiple ServiceNow modules in enterprise environments.
Experience supporting large-scale ServiceNow environments.
Experience designing and supporting integrations with enterprise applications.
Experience working in Agile, ITIL, or IT Service Management environments.

Technical Skills

Strong expertise in:

ServiceNow Platform Administration
Flow Designer
Integration Hub
Service Catalog
Workflow Automation
JavaScript
Business Rules
Client Scripts
UI Policies
Access Controls (ACLs)
Performance Analytics
Reporting & Dashboards
REST and SOAP APIs
MID Server
Discovery
CMDB
Service Mapping
Upgrade Management
Instance Governance

Desired ServiceNow Module Experience

IT Service Management (ITSM)

Incident Management
Request Management
Problem Management
Change Management
Knowledge Management

IT Operations Management (ITOM)

Discovery
Service Mapping
Event Management
Operational Intelligence

IT Asset Management (ITAM)

Hardware Asset Management
Software Asset Management (SAM)

Strategic Portfolio Management (SPM)

Project Portfolio Management
Demand Management
Resource Management

Additional Modules

Customer Service Management (CSM)
Human Resources Service Delivery (HRSD)
Governance, Risk & Compliance (GRC)
Security Operations (SecOps)
Workplace Service Delivery
Application Portfolio Management

Preferred ServiceNow Certifications

Core Certifications

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist (CIS)

Preferred CIS Certifications

CIS IT Service Management (ITSM)
CIS Discovery
CIS Service Mapping
CIS IT Asset Management (ITAM)
CIS Software Asset Management (SAM)
CIS Hardware Asset Management (HAM)
CIS Strategic Portfolio Management (SPM)

Advanced Certifications

ServiceNow Certified Technical Architect (CTA)
ServiceNow Certified Master Architect, if held
ServiceNow Suite Certifications
ServiceNow Micro-Certifications and Expert Programs

Candidates under consideration may be required to participate in an assessment process consisting of any/all of the following: interview, abilities test, case study and/or presentation.

At SaskPower, we believe in the importance of fostering and maintaining a workforce that’s representative of the communities we serve. We acknowledge and recognize equity groups designated by the Canadian Employment Equity Act .

We base our selection process on merit and encourage all diverse groups to participate fully.

Learn more at Commitment to a Representative Workforce.

Please apply by 10/18/2026.

Apply About employer

More about this job

Responsibilities

Administer, maintain, and enhance the ServiceNow platform, including upgrades, security, performance, governance, and complex issue resolution. Lead the design and implementation of modules, integrations, and automated workflows while advising stakeholders, mentoring technical staff, and improving service delivery.

Requirements

Requires a degree or diploma in computer science, information technology, engineering, or a related discipline, or an equivalent combination of education and experience. Candidates need at least seven years of progressive IT experience, including five years of hands-on ServiceNow administration and implementation, enterprise module experience, integration expertise, and familiarity with Agile, ITIL, or IT service management environments.

Skills

ServiceNow Implementation
Solution Design
Workflow Automation
JavaScript
Integration Hub
REST and SOAP APIs
MID Server
CMDB
Discovery
Service Mapping
IT Service Management
Platform Governance
Performance Analytics
Agile
ITIL

Benefits

Competitive Salaries
Benefits Packages

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Certified System Administrator
ServiceNow Certified Implementation Specialist
ServiceNow Certified Technical Architect
IT Service Management
IT Operations Management
IT Asset Management
Flow Designer
Integration Hub
JavaScript
Business Rules
Client Scripts
UI Policies
Access Controls
Performance Analytics
REST APIs
SOAP APIs
MID Server
LDAP
Active Directory
CMDB
Discovery
Service Mapping
ITIL
Agile
Workflow Automation
Instance Governance
Utilities

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