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Added 8 mins ago
AD
Shipper / Receiver
Avery Dennison
Kitchener, ON
- $18 to $23 CAD / hour
- Full-time
The Shipping/Receiving Associate plays a crucial role in our production process by ensuring accurate and efficient rolls, packaging, and labeling of the finished product according to…
Added 8 mins ago
Investment Associate (Contract position)
The Canada Life Assurance Company
Winnipeg, MB
The Investment Associate plays a key supporting role in delivering a high-quality advisory and investment experience to high-net-worth clients. Working closely with Investment Counsellors,…
Added 8 mins ago
Senior Advisor Associate
The Canada Life Assurance Company
ON · Mississauga Ontario, ON
…advisors build a better business through a remarkable client…
Added 8 mins ago
SC
Mall Store Sales Associate (Fairview, Scarborough Town, Hillcrest) - Full-Time Permanent
Sleep Country
Toronto, ON · North York, ON
- Full-time
Ideally have 1-3 years of experience in Sales, Retail and/or Customer Service, this is considered an asset and not mandatory as we will invest in the right person!
Added 8 mins ago
TG
Reception + Retail Associates
Tommy Gun's Original Barbershop
Oshawa, ON
- Full-time
We're looking for someone with at least 1 year of customer service experience and:
Added 8 mins ago
TG
Reception + Retail Associates
Tommy Gun's Original Barbershop
Kitchener, ON
- Part-time
At least 1 year of customer service experience
Added 8 mins ago
S
Seasonal Associate
Sephora
ON · Toronto, ON
- $19.2 to $22.6 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 23 mins ago
Sales Associate - Place Laurier
Rogers Communications
Quebec, QC
…can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every…
Added 23 mins ago
CH
Clinic Experience Associate
CBI Health
Maple Ridge, BC
- Full-time
Full-Time Clinic Experience Associate – Golden Ears, Maple Ridge BC -
Added 23 mins ago
CH
Clinic Experience Associate
CBI Health
Courtenay, BC
- Part-time
Part-Time Clinic Experience Associate – Courtenay, BC
Added 23 mins ago
GF
Fit4Less Host - Oshawa Ritson Road North
GoodLife Fitness
Oshawa, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 23 mins ago
GF
Fit4Less Host - Ottawa Walkley Road
GoodLife Fitness
Ottawa, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 23 mins ago
GF
Fit4Less Host - Windsor Devonshire
GoodLife Fitness
Windsor, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 23 mins ago
GF
Fit4Less Host - Hamilton Centre
GoodLife Fitness
Hamilton, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 23 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Whitby, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
SD
Étudiant(e) en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Brossard, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Tsawwassen, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Brossard, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein jour Embauche feu vert
Shoppers Drug Mart
Mascouche, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
SD
Pharmacy Student, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 23 mins ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Beeton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Corunna, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
SD
Merchandiser, Hourly Part Time Night Greenlight Requisition
Shoppers Drug Mart
Victoria, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Botwood, NL
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 23 mins ago
SD
Commis(e) du comptoir postal, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

SaskTel

Clerical Associate (SecurTek Tech Support)

Yorkton, SK, Canada

Salary:$27.13 - $33.92/hr (Based on education and experience) · Full-time

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Job details

Pay: Salary:$27.13 - $33.92/hr (Based on education and experience)
Job type: Full-time
Apply by: Dec 4, 2026
Positions available: 3
Posting language: English
Posted: Nov 4, 2026

Original job description

At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformative!

Clerical Associate (SecurTek Tech Support)

Location: Yorkton, SK

Number of Positions: 3

Salary:$27.13 - $33.92/hr (Based on education and experience)

Type of Position: Casual Part-Time

Closing Date: 11/19/2026

Job Summary

Receives and resolves customer or dealer concerns regarding the operation of the alarm system by analyzing, diagnosing, and testing the alarm system using various applications. Escalating the issue when appropriate. Follows established procedures, industry best practices and manufacturer documentation in order to meet the needs of the customer or dealer as timely as possible. Follows internal processes and procedures to ensure excellent customer service. Assists with testing new services and equipment and may provide training as required.

Typical Duties & Responsibilities

(Not all inclusive or applicable to all assignments)

Responds to all incoming correspondence or calls relating to the installation or the support of alarm systems from dealers and customers.
Assists customers and internal staff by troubleshooting installation and operating systems issues/malfunctions.
Following procedures, uploads/downloads alarm panel software programming in partnership with the dealer’s technicians.
Documents all actions taken in response to general inquiries, routine system tests, emergency situations, etc.
Responds to inquiries from customers, co-workers, dealers, outside contractors and agencies with a focus on excellent customer service.
Validates alarm response instructions and procedures with customers, municipal agencies, designated responsible parties, dealers, contractors and others as necessary.
Performs data entry of customer information including but not limited to new customer activations, service work, account changes and updates, etc.
Ensures accuracy of all customer monitoring account information including zones, dispatch procedures and key holders, etc.
Participates as required in the assessment, testing, configuration and validation process for new and emerging products and services.
Creates processes/procedures/documentation as required.

Qualifications

Two post-secondary classes in computer science, computer networking or a technology-based field of study OR two years of experience in a technical role or related field.
General knowledge of security products and/or services.
Good analytical and problem-solving skills.
Working knowledge of personal computers from both a hardware and software perspective.
Good verbal and written communication skills and the ability to deal effectively with others.
Successful completion of prescribed training.

Training

Training is typically scheduled for full-time shifts. Although you will be working various shifts in this position, the training is very structured. Training will start on your first day of employment and will cover orientation, SaskTel specific systems training as well as technical training.
Passing the training program is a condition of your employment.
You can expect to train between the hours of 8:30 AM - 4:30 PM Monday to Friday based on training requirements.
This is fully paid training, and you must be available to attend 100% of the training.

CULTURE AND VALUES

Upholds foundational values of honesty, integrity and respect.

Consistently demonstrates our culture: Think Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as OneSaskTel Team.

This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel’s Benefits.

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at talent.acquisition@sasktel.com.

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More about this job

Responsibilities

Respond to customer and dealer inquiries about alarm systems, diagnose and troubleshoot technical issues, and escalate concerns when appropriate. Maintain accurate customer monitoring records, document support actions, validate response procedures, and assist with testing and configuring new products and services.

Requirements

Requires two post-secondary classes in computer science, computer networking, or a technology-related field, or two years of experience in a technical or related role. Candidates should have general knowledge of security products, computer hardware and software, strong analytical and communication skills, and must successfully complete the prescribed training.

Skills

Alarm System Troubleshooting
Technical Support
Customer Service
Analytical Skills
Problem-Solving
Computer Hardware Knowledge
Computer Software Knowledge
Data Entry
Written Communication
Verbal Communication
Alarm System Configuration
Technical Documentation
Testing and Validation
Interpersonal Skills

Benefits

Health Insurance
Dental Insurance
Pension Plan
Flexible Work Arrangements
Paid Time Off
Training

Visa sponsorship

Not detected in the job text

Keywords

SecurTek
Alarm Systems
Security Products
Technical Support
Customer Support
Dealer Support
Troubleshooting
Alarm Panel Software
Software Programming
Computer Hardware
Computer Software
Customer Monitoring Accounts
Data Entry
System Testing
System Configuration
Product Validation
Installation Support
Emergency Response Procedures
Dispatch Procedures
Key Holders
Manufacturer Documentation
Industry Best Practices
Technical Training
Customer Service
Telecommunications

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