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Added 8 mins ago
S
Metallurgy Operator - Night Shift
Safran
Mirabel, QC
- Full-time
A company with high standards in quality, health and safety, environment, ethics, and technical expertise
Added 8 mins ago
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Sandblasting Operator - Night Shift
Safran
Mirabel, QC
- Full-time
A company with high standards in quality, health-safety, environment, ethics, innovation, and technical expertise
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Construction Foreman
Seymour Pacific Developments
Portage la Prairie, MB
- Full-time
Demonstrated knowledge of all building techniques, building codes, and safety regulations associated with the construction of multi-story apartment buildings
Added 8 mins ago
OM
Safety Associate
Overlanders Manufacturing LP
Abbotsford, BC
- $22 to $28 CAD / hour
- Full-time
Overlanders Manufacturing is seeking a Safety Associate to join our team. This role supports the day‑to‑day health and safety activities across our manufacturing operations and plays an…
Added 8 mins ago
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Health & Safety Coordinator
Sultran Ltd
Port Moody, BC
- Full-time
…implementation, and ongoing management of the Enterprise’s Health, Safety, Security, and Environment (HSSE) programs and…
Added 8 mins ago
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Uphold health, safety, and Fairmont operational standards, including grooming, hygiene, and food safety requirements.
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Chef de Cuisine
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Banff, AB
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Champion food safety, compliance, and brand standards, reinforcing Fairmont grooming and hygiene policies, Culinary Cultural Manual practices, EHCO program completion, sanitation audits,…
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- Full-time
…catering and complies with standards, Policy and Procedures and Health regulations. Duties are performed while maintaining high standards of safety and sanitation. Courteous and effective…
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Mental Health Worker - Rock Bay Landing
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Victoria, BC
- Full-time
The Mental Health Worker provides a variety of housing and shelter services including case planning, programming, assisting with daily physical and emotional supports, responding to…
Added 9 mins ago
SR
Team Leader
STRIVE Recruitment Inc.
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- Temporary
As a Production Team Lead, you will oversee daily production-room operations at a Health Canada-licensed cannabis processing facility in Brantford, ON.
Added 9 mins ago
IR
Uncertified Cook
Interlake-Eastern Regional Health Authority
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Added 9 mins ago
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Housekeeping Aide
Interlake-Eastern Regional Health Authority
Stonewall, MB
- Full-time
…responsible for maintaining a safe, clean and aesthetically pleasing environment for patients/residents, families, visitors and staff. Courteous service is a critical component to this…
Added 9 mins ago
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Housekeeping Aide
Interlake-Eastern Regional Health Authority
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- Full-time
…responsible for maintaining a safe, clean and aesthetically pleasing environment for patients/residents, families, visitors and staff. Courteous service is a critical component to this…
Added 9 mins ago
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Supervisor, Distribution (Transportation)
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- Full-time
…matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your…
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Dietary Aide
Interlake-Eastern Regional Health Authority
Stonewall, MB
- Full-time
…catering and complies with standards, Policy and Procedures and Health regulations. Duties are performed while maintaining high standards of safety and sanitation. Courteous and effective…
Added 9 mins ago
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Water Control Systems Planning Engineer
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- Full-time
Knowledge of Occupational, Safety, Health & Risk Management policies and procedures.
Added 9 mins ago
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Forklift Field Service Technician
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ON · South Huron, ON
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Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports…
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Junior Wellsite Geologists & Coring Specialists (Canada)
RPS
Calgary, AB
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…of natural resources, land and property, management of the environment, and the health and safety of people, and includes advice to professional bodies, NOCs and international aid…
Added 9 mins ago
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Academy Kit & Equipment Coordinator
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Vancouver, BC
- $40,000 to $45,000 CAD / year
- Full-time
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Added 9 mins ago
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Manager, Health & Safety
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- Full-time
Saputo Dairy Products Canada is seeking a passionate Health & Safety Regional Specialist for an existing opportunity within our organization. The chosen candidate will be responsible for…
Added 9 mins ago
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Natural Foods Clerk Part Time Day
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Keep department areas neat and ensure health and safety standards
Added 9 mins ago
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Added 9 mins ago
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Registered Practical Nurse- Complex Continuing Care 2C- Temporary Part Time
Sault Area Hospital
Sault Ste. Marie, ON
- Part-time
Is compliant with legislative, organizational and departmental regulations, standards and procedures related to occupational health and safety.
Added 9 mins ago
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Service Account Executive - Building Automation Systems
Convergint
Calgary, AB
- Full-time
…to penetrate multiple vertical markets (examples: education, health care, industrial and commercial…
Added 9 mins ago
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Construction Safety Officer
Zenterra Developments
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Role Description The Construction Safety Officer is a full-time, on-site role based in Langley, responsible for promoting and maintaining a safe work environment. The position involves…

SaskTel

Clerical Associate (SecurTek Tech Support)

Yorkton, SK, Canada

Salary:$27.13 - $33.92/hr (Based on education and experience) · Full-time

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Job details

Pay: Salary:$27.13 - $33.92/hr (Based on education and experience)
Job type: Full-time
Apply by: Dec 4, 2026
Positions available: 3
Posting language: English
Posted: Nov 4, 2026

Original job description

At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformative!

Clerical Associate (SecurTek Tech Support)

Location: Yorkton, SK

Number of Positions: 3

Salary:$27.13 - $33.92/hr (Based on education and experience)

Type of Position: Casual Part-Time

Closing Date: 11/19/2026

Job Summary

Receives and resolves customer or dealer concerns regarding the operation of the alarm system by analyzing, diagnosing, and testing the alarm system using various applications. Escalating the issue when appropriate. Follows established procedures, industry best practices and manufacturer documentation in order to meet the needs of the customer or dealer as timely as possible. Follows internal processes and procedures to ensure excellent customer service. Assists with testing new services and equipment and may provide training as required.

Typical Duties & Responsibilities

(Not all inclusive or applicable to all assignments)

Responds to all incoming correspondence or calls relating to the installation or the support of alarm systems from dealers and customers.
Assists customers and internal staff by troubleshooting installation and operating systems issues/malfunctions.
Following procedures, uploads/downloads alarm panel software programming in partnership with the dealer’s technicians.
Documents all actions taken in response to general inquiries, routine system tests, emergency situations, etc.
Responds to inquiries from customers, co-workers, dealers, outside contractors and agencies with a focus on excellent customer service.
Validates alarm response instructions and procedures with customers, municipal agencies, designated responsible parties, dealers, contractors and others as necessary.
Performs data entry of customer information including but not limited to new customer activations, service work, account changes and updates, etc.
Ensures accuracy of all customer monitoring account information including zones, dispatch procedures and key holders, etc.
Participates as required in the assessment, testing, configuration and validation process for new and emerging products and services.
Creates processes/procedures/documentation as required.

Qualifications

Two post-secondary classes in computer science, computer networking or a technology-based field of study OR two years of experience in a technical role or related field.
General knowledge of security products and/or services.
Good analytical and problem-solving skills.
Working knowledge of personal computers from both a hardware and software perspective.
Good verbal and written communication skills and the ability to deal effectively with others.
Successful completion of prescribed training.

Training

Training is typically scheduled for full-time shifts. Although you will be working various shifts in this position, the training is very structured. Training will start on your first day of employment and will cover orientation, SaskTel specific systems training as well as technical training.
Passing the training program is a condition of your employment.
You can expect to train between the hours of 8:30 AM - 4:30 PM Monday to Friday based on training requirements.
This is fully paid training, and you must be available to attend 100% of the training.

CULTURE AND VALUES

Upholds foundational values of honesty, integrity and respect.

Consistently demonstrates our culture: Think Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as OneSaskTel Team.

This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.

As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel’s Benefits.

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at talent.acquisition@sasktel.com.

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More about this job

Responsibilities

Respond to customer and dealer inquiries about alarm systems, diagnose and troubleshoot technical issues, and escalate concerns when appropriate. Maintain accurate customer monitoring records, document support actions, validate response procedures, and assist with testing and configuring new products and services.

Requirements

Requires two post-secondary classes in computer science, computer networking, or a technology-related field, or two years of experience in a technical or related role. Candidates should have general knowledge of security products, computer hardware and software, strong analytical and communication skills, and must successfully complete the prescribed training.

Skills

Alarm System Troubleshooting
Technical Support
Customer Service
Analytical Skills
Problem-Solving
Computer Hardware Knowledge
Computer Software Knowledge
Data Entry
Written Communication
Verbal Communication
Alarm System Configuration
Technical Documentation
Testing and Validation
Interpersonal Skills

Benefits

Health Insurance
Dental Insurance
Pension Plan
Flexible Work Arrangements
Paid Time Off
Training

Visa sponsorship

Not detected in the job text

Keywords

SecurTek
Alarm Systems
Security Products
Technical Support
Customer Support
Dealer Support
Troubleshooting
Alarm Panel Software
Software Programming
Computer Hardware
Computer Software
Customer Monitoring Accounts
Data Entry
System Testing
System Configuration
Product Validation
Installation Support
Emergency Response Procedures
Dispatch Procedures
Key Holders
Manufacturer Documentation
Industry Best Practices
Technical Training
Customer Service
Telecommunications

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