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Added 2 days ago
Field Services Technician
SaskTel
Prince Albert, SK
Full-time
Provides high quality face-to-face customer service through the installation, analysis, coordination, maintenance, testing, repair and removal of customer premise equipment, outside plant…
Added 1 month ago
QA Technician
AFL Global
Edmonton, AB
Full-time
Under the direction of the Field Service Manager the QA Technician is responsible to ensure compliance and uniformity during the build phases of Fiber-To-The-Premise (FTTP) build.
Added 10 days ago
Technology Sales and Service Representative
Finning
Edmonton, AB
Full-time
SITECH Western Canada is seeking a motivated and results-driven Technology Sales & Service Representative to grow our construction technology business within an assigned territory.
Added 4 days ago
Product Support Representative - Parts
INLAND KENWORTH US INC
Nanaimo, BC
Full-time
The Product Support Representative (Outside Parts Salesperson – Truck and Equipment Parts Sales) is a sales leader in heavy truck and heavy-duty equipment parts sales and will be…
Added 27 days ago
Product Support Representative - Parts
INLAND KENWORTH US INC
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Full-time
The Product Support Representative (Outside Parts Salesperson – Truck Parts Sales) is a sales leader in heavy truck parts sales and will be responsible for selling heavy truck parts and…
Added 8 days ago
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Edmonton, Alberta
Full-time
Under the direction of the Field Service Manager the QA Technician is responsible to ensure compliance and uniformity during the build phases of Fiber-To-The-Premise (FTTP) build.
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your next two and a half years learning inside sales and outside sales.
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…superior customer support by virtue of its end-to-end control of service delivery and network…
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Représentant(e) pour le Service à la clientèle
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Full-time
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Field Service Technician - Laval
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Added 9 days ago
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…Our EMG lab is state of the art and staffed by an experienced technician. Our EEG lab provides both inpatient and outpatient EEG services. Further outpatient clinic expansion is underway,…
Added 9 days ago
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SaskTel

Field Services Technician

Prince Albert, SK, Canada

Pay: Salary: $30.67 to $44.04/hour (determined based on education and experience)
Job type: Full-time
Apply by: Oct 18, 2026
Positions available: 2
Posting language: English
Posted: Sep 18, 2026

Apply About employer

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Original job description

At SaskTel, big ideas come to life. We're a team of curious thinkers, bold innovators, and problem-solvers who make technology work better for people, businesses, and communities across Saskatchewan. Bring your energy, share your ideas, and help us shape what's next.

Field Services Technician

Location: Prince Albert, SK

Number of Positions: 2

Salary: $30.67 to $44.04/hour (determined based on education and experience)

Type of Position: Permanent Full Time

Closing Date: 10/05/2026

Competition Comments: Qualification 2 b) or d) apply

Job Summary

Provides high quality face-to-face customer service through the installation, analysis, coordination, maintenance, testing, repair and removal of customer premise equipment, outside plant facilities, and critical infrastructure equipment. Partners and interacts with internal and external customers to ensure timely service. Maintains a positive and professional demeanor when communicating and delivering the company's products and services to our customers and partners. Performs related duties.

Typical Duties & Responsibilities

(Not All Inclusive or Applicable to All Job Assignments)

Adheres to safe work practices and procedures to ensure personal health and safety and the health and safety of others in accordance with the Occupation Health and Safety Act.
Coordinates, installs, rearranges, maintains, removes, tests and repairs voice and broadband equipment, wiring, associated hardware, applications and outside plant facilities for communication, broadband, and television services. Responsible to presurvey residential, rural, and business buildings for the purpose of identifying the type of wiring, materials, and the amount of labour to be required. Provides training to customers as required.
Installs (including connecting, splicing, grounding and terminating), tests, maintains and removes telephone, coaxial and fibre cables/wiring, terminals and associated equipment in outside plant facilities, access terminals, remote equipment sites such as concentrators, customer premises and central offices for residential and business customers, as well as other SaskTel departments.
Places, rearranges, splices, maintains, and removes aerial, buried, and underground feeder and distribution cables, including those in underground duct formations and confined spaces, as well as service wires. Buries distribution cables using heavy equipment, coordinates with other utilities, as well as restores work sites and customer premises upon completion.
Investigates customer service reports by testing and locating problems. Investigates and reports damage to outside plant facilities. Identifies, repairs, and replaces defective and/or damaged station equipment and outside plant facilities to restore or improve service.
Analyzes plans, specifications, schematics, and related drawings, revises where required, and implements, in order to install, rearrange, repair, and recover equipment.
Organizes, coordinates, and completes releases with customers and other SaskTel departments for facility rearrangements, additions, changes, and repairs, which may include work outside normal working hours
Previews jobs, coordinates activities, and may monitor and inspect work performed by contractors.
Locates and stakes buried facilities as requested.
Programs, installs, and maintains cable pressurization systems and associated software. Responds to cable monitoring alarms.
Ensures discrepancies related to work orders, repair calls, customer accounts or network records are brought to the attention of the responsible department.
Operates hydraulic and heavy equipment, including polecat digger trucks, bucket/ladder trucks, excavators, bobcats, trenchers, and backhoes, as required. Erects and removes poles, aerial cable, guy wires and associated hardware for aerial lines. Identifies, assists, and notifies sales of potential sale opportunities.
Arranges for and coordinates vehicle maintenance appointments. Maintains vehicle stock levels to ensure adequate supplies for daily work assignments.
Responsible for administrative processes relating to material/stock usage, time reporting, order completion, vehicles, and customer billing documentation.

Qualifications

Two year Technical Institute Diploma in a relevant field of study such as telecommunications, electronics, communications engineering, computer science or computer networking OR One year Certificate (in relevant field of study listed above) with 1 year of experience (see qualification #2) OR Grade 12 with Algebra 30 or Foundations of Mathematics 30 or Pre-calculus 30 and 2 years of experience (see qualification #2).
Working knowledge of processes, procedures and/or systems for metro, urban and rural customers in at least one of the following:
The installation, maintenance and repair of current consumer and business voice systems, equipment, and applications.
The installation, maintenance and repair of current consumer and business broadband-based systems, equipment, and applications.
The installation, maintenance and repair of current data systems and equipment.
The placement, maintenance, and repair of fibre and copper outside plant, underground, aerial, and buried facilities.
The placement, maintenance, and repair of inside fibre and copper facilities.
General knowledge of the software applications used in daily functions.
General knowledge of techniques needed to deliver an outstanding Customer Experience.
Good communication skills and the ability to deal effectively with others.
Ability to work independently, is self-motivated and demonstrates initiative.
Demonstrated decision making and problem-solving skills.
Ability to plan, prioritize, collaborate, and adapt to a rapidly changing environment.
Valid driver’s license.

WORKING CONDITIONS

SPECIFICATIONS

Must be able to manage physically demanding workload involving lifting and carrying, climbing ladders/poles, performing work from floor level to above shoulder height, and working outdoors in all weather conditions.
Must successfully obtain and maintain current certifications for heavy and light construction equipment and vehicles, working aloft, and in confined spaces.
May be required to operate heavy and light construction equipment and vehicles. A 5G and/or 1A driver’s license, a satisfactory driving record and driver's abstract may be required for specific assignments.
Works shifts as per the Collective Agreement, including evenings and weekends.
Responds to after-hours emergency restoration of outside plant facilities, customer premise equipment and services, and network elements. May work alone when called out.
Overtime may be requested.
Complies with all safety, health and environmental policies, programs and standards at all times
Performs related duties means performs and/or assists other craft positions for good and sufficient reasons.
Extensive travel may be required.

ENVIRONMENTAL CONDITIONS

Works outside/inside (extreme climatic conditions).
Hazards (electrical, noise/vibration, electrical, chemicals, radiation, atmospheric, infectious diseases)

PHYSICAL DEMANDS

Heavy effort.

What makes SaskTel special is our people, and the fun, connected culture we create together. Our highly engaged employees bring diverse perspectives, collaborate across teams, and turn fresh thinking into meaningful results. Experienced leaders are there to listen, coach, and champion your growth, giving you opportunities to take on new challenges, build your skills, and move your career forward. Here, you can be yourself, feel supported, and do work you're proud of alongside people who celebrate ideas, achievements, and each other.

CULTURE AND VALUES

Upholds foundational values of honesty, integrity and respect.

Consistently demonstrates our culture: Think Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as OneSaskTel Team.

This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.

SaskTel may use technology-assisted tools, including artificial intelligence (AI), to help review and assess applications. All hiring decisions are made by qualified members of our recruitment team.

At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan's leading Information and Communications Technology provider.

As one of Saskatchewan's Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel's Benefits.

We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at [email protected].

Apply About employer

More about this job

Responsibilities

The Field Services Technician provides high-quality face-to-face customer service by installing, maintaining, and repairing customer premise equipment and outside plant facilities. They are responsible for testing infrastructure, coordinating with other departments, and ensuring timely service delivery for voice, broadband, and television services.

Requirements

Candidates must possess a two-year technical diploma, a one-year certificate with one year of experience, or a high school diploma with two years of relevant experience. A valid driver's license and the ability to perform physically demanding work in various weather conditions are required.

Skills

Telecommunications
Customer service
Installation
Maintenance
Repair
Troubleshooting
Fiber optics
Copper cabling
Heavy equipment operation
Safety compliance
Problem-solving
Technical documentation
Broadband systems
Network records
Communication skills

Benefits

Health insurance
Dental plans
Pension plans
Flexible work arrangements
Paid time off
Training

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
Field Services
Broadband
Fiber Optics
Copper Cabling
Customer Premise Equipment
Outside Plant
Hydraulic Equipment
Safety Procedures
Occupational Health and Safety Act
Technical Diploma
Electronics
Computer Networking
Infrastructure
Cable Splicing
Troubleshooting
Preventative Maintenance
Customer Experience
Field Technician
Construction Equipment

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