At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformative!
Sales Support Manager-Data Centre & Managed IT Services
Location: Regina or Saskatoon SK
Number of Positions: 1
Salary: $86,109 - $114,811 (Based on education and experience)
Type of Position: Permanent Full Time
Closing Date: 11/05/2026
Help shape what’s next in technology at SaskTel. As Sales Support Manager, you’ll support both the Cloud/Data Centre and Managed IT Services (MITS) product portfolios, turning market opportunities and emerging technologies into solutions that fuel growth and create value for business customers. Bringing together product strategy, sales enablement and operational execution, you’ll help bring new services to market and equip sales teams with the insights and tools to succeed. If you’re passionate about connecting technology with business opportunity, this is your chance to influence portfolio direction, drive recurring revenue and help deliver exceptional customer experiences!
Position Overview
Accountable to contribute to the strategic direction for SaskTel’s Strategic Integrated Solutions to ensure long term profitability. Integrates emerging technologies into the development of new services that drive SaskTel sales and client strategies, business direction and new revenue streams. Ensures alignment of Business Sales & Solutions to industry trends and best practices, including maintaining expert knowledge of current and emerging technologies and actively informing and educating relevant departments and stakeholders as required. Supports sales teams to achieve revenue and customer experience targets through consultation on solution selection, pricing, integration, implementation, billing and support for SaskTel’s Data Centre, Cloud, Managed IT, Smart Services, Security, CPE Resale, Partner and Professional Services.
Specific Accountabilities
- Researches, analyzes, and identifies project requirements for new/enhanced products, processes, systems, and/or technologies for SaskTel’s Data Centre, Cloud, Managed ICT, Security, CPE Resale, Partner and Professional Services. Proactively generates ideas for improvements.
- Accountable for managing relationships with vendors, consultants and solution partners. Proactively manages all vendor license requirements to ensure service continuity.
- Responsible for the timely development and implementation of pricing and billing processes/ procedures, tools and systems in Business Sales & Solutions. Interfaces with external vendors and partners, Information Systems, and Business Sales & Solutions stakeholders as required for the development, delivery, and support of these tools, processes and procedures.
- Creates and fosters positive relationships with Business Stakeholders/Customers. Ensures that the delivery of SaskTel's Business Services aligns with the Customers/Stakeholders business objectives and the competitive landscape SaskTel competes in. Accountable for product and service training materials and documentation delivered through various communication methods (Business Knowledge Centre, BusComm, presentations, etc). Works closely with key stakeholders to ensure information needs are met.
- Ensures products and services are strategically positioned in the local, regional, and national marketplace. Ensures market leadership role for selected products/services/solutions through enhancements and/or development.
- Composes proposals and works with internal and external sales channels.
- Provides direction to customer services/sales channels and guidance to technical operations management for the effective implementation of market/portfolio strategies to meet customer needs.
- Guides the development of products, services, tools systems and processes required for effective implementation of portfolio enhancements.
- Provides input into service development activities for new SaskTel Strategic Integrated Solutions.
- Contributes to other organizational Business Sales initiatives as required.
Qualifications
- University Degree in Business Administration, Computer Science or Engineering OR Technical Institute Diploma in Computer Engineering Technology or Computer Information Systems OR equivalent education and/or experience with a minimum of 5 years of relevant marketing/sales/ consulting experience in ICT.
- General knowledge of marketing and sales principles and techniques, and the ability to apply such principles.
- Ability to communicate effectively with customers, vendors and internally at all levels up to and including corporate executive.
- Experience with ICT industry technologies, tools, processes, applications, and the best-in-class standards surrounding them.
- Strong research and analytical skills. Ability to synthesize data and identify areas for improvement and cost reduction.
- Demonstrated ability to manage within a diverse and rapidly changing environment.
- Excellent communication skills, both verbal and written, and the ability to influence others.
- Project management experience and formal training would be an asset.
Leadership Accountabilities
- Builds and leads a high performing workforce by demonstrating the characteristics of a great leader at SaskTel: Inspries Trust, Brings Passion & Energy, Sees the Big Picture, and Drives Results.
- Fosters employee engagement and purposefully reinforces and role models SaskTel’s corporate culture: Think Big (Innovation and Courage), Make a Difference (Commitment and Community), Focus on Experiences (Simplicity and Agility), and working as OneSaskTel Team.
- Provides clear leadership and oversight of all people-related activities, fostering a fair, inclusive, and collaborative workplace. Leads talent acquisition, development, and retention through effective coaching, feedback, and communication, while ensuring compliance with organizational policies and the collective bargaining agreement.
- Organizes and directs work including prioritizing assignments, establishing objectives, providing regular performance feedback, and taking necessary corrective action as may be required.
- Ensures all relevant policies are understood and complied with, including but not limited to safety, health, environmental, Code of Business Conduct, privacy, cybersecurity, AI usage/utilization, and authorization and signing authorities.
- Oversees financial activities within area of responsibility. Creates and/or monitors annual operating and capital budgets, keeping tabs on budget adherence, and taking necessary actions to address budget variances.
- Responsible for negotiation, execution and/or enforcement of contracts for obtaining goods and services related to the area of responsibility.
- Accountable for proactively identifying, inspiring, and acting on opportunities to innovate and drive process improvements, develop growth initiatives, and improve revenue and/or reduce costs. Driving valuable customer experiences and employee engagement, improving sustainability, and demonstrates commitment to the communities that we serve.
This is an on-site position located at the location(s) above. The successful candidate must be located within the province of Saskatchewan. Out of province/country candidates must be willing to relocate. Flexible work opportunities, in province, may be available.
At SaskTel, we believe in fostering a diverse and inclusive workforce that reflects the customers and communities we serve. We strive to create an environment where all employees feel empowered to contribute their unique perspectives, driving innovation and creativity, while advancing our efforts as Saskatchewan’s leading Information and Communications Technology provider.
As one of Saskatchewan’s Top Employers, we offer rewarding work, competitive salaries, comprehensive health and dental plans, pension plans, flexible work arrangements, paid time off, training & more! For more information on our benefits please click here: SaskTel’s Benefits.
We value diversity as a key aspect of our culture. We are committed to providing equal opportunities for all candidates to participate fully in the recruitment process. If you need any accommodation at any stage of the process, please contact us confidentially at talent.acquisition@sasktel.com.
