Unit Assistant – In-Patient Mental Health – Temporary Full Time
- Sault Ste. Marie, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Purpose
Provides clerical support to a Program or work group, provides assistance to the administration and staff, first point of contact for patients and visitors. Daily routines include: data entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may occur.
Duties
Individuals will be selected on the basis of their ability, experience and qualifications as identified in the resume which they have attached to the posting application form. The Hospital reserves the right to conduct a formal interview and/or testing where required.
Sault Area Hospital does not use artificial intelligence (AI) to screen, assess or select applicants for a position.
Reason for Job Posting: Existing Vacancy
Provides clerical support to a Program or work group, provides assistance to the administration and staff, first point of contact for patients and visitors. Daily routines include: data entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may occur.
Duties
- Receive and forward telephone or counter inquiries to the appropriate person and provide general information to clients and the public.
- Photocopy and collate documents for distribution, mailing and filing.
- Maintain and update manual or computerized filing, inventory, mailing and database systems.
- Open, sort and route incoming mail, manually or electronically.
- Send and receive messages using facsimile machines or electronic mail.
- Receive and direct employees, patients and visitors.
- Transcription of orders as required.
- Assess and assist with staffing/scheduling on a daily basis and communicate staffing concerns as required to the Manager.
- Register patients according to policy as required.
- Other duties as assigned.
- Diploma in Office Administration, Health Office Administration Certificate or equivalent education and/or experience, preferably in a health care environment.
- Knowledge of medical terminology and ability to transcribe orders.
- Ability to work effectively and efficiently as a team member in a fast paced environment in stressful situations.
- Customer service, interpersonal and telephone skills.
- Computer literacy in a Microsoft environment including experience in the development of spreadsheets, Word, Power Point, Outlook, and Visio.
- Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
- Ability to organize time effectively to perform the duties of the position.
- Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner.
- Ability to read, write and communicate to perform the duties of the position.
- Proficiency and accuracy in clerical tasks including data entry, keyboarding, filing systems, documentation etc.
- Proficiency in using telephone systems
- Knowledge of Meditech specific knowledge of ADT, ADM and ORM, MM, PCS, OE, CWS and Xerox.
- Knowledge in BORN, Criticall and Service Ontario
- Behavior consistent with Hospital Mission, ICCARE Values and Standards of Performance.
Individuals will be selected on the basis of their ability, experience and qualifications as identified in the resume which they have attached to the posting application form. The Hospital reserves the right to conduct a formal interview and/or testing where required.
Sault Area Hospital does not use artificial intelligence (AI) to screen, assess or select applicants for a position.
Reason for Job Posting: Existing Vacancy
More about this job
Responsibilities
Provide clerical and administrative support, including reception, telephone inquiries, data entry, document handling, filing, and supply monitoring. Assist with patient registration, order transcription, and daily staffing and scheduling, while directing patients, visitors, and employees to appropriate resources.
Requirements
A diploma in Office Administration, a Health Office Administration Certificate, or equivalent education and/or experience is required; healthcare experience is preferred. Candidates should have medical terminology knowledge, strong clerical and customer service skills, Microsoft Office proficiency, and the ability to work effectively with an interdisciplinary team in a fast-paced environment.
Skills
- Medical Terminology
- Order Transcription
- Customer Service
- Interpersonal Communication
- Telephone Skills
- Microsoft Office
- Data Entry
- Keyboarding
- Filing
- Document Management
- Patient Registration
- Staff Scheduling
- Time Management
- Teamwork
- Meditech
- Reception
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Office Administration
- Health Office Administration
- Medical Terminology
- Order Transcription
- Patient Registration
- Reception
- Customer Service
- Data Entry
- Billing
- Reporting
- Document Distribution
- Filing Systems
- Inventory
- Mail Handling
- Staff Scheduling
- Microsoft Office
- Spreadsheets
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Visio
- Meditech
- ADT
- ADM
- ORM
- MM
- PCS
- OE
- CWS
- BORN