Unit Assistant – Medical 3B – Part Time
- Sault Ste. Marie, ON, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
The Unit Assistant provides clerical support to the Medical Program, provides assistance to the administration and staff, and is the first point of contact for patients and visitors. Daily routines include: data entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may occur.
Duties
- Key in, edit and proof-read correspondence, reports, statements, invoices, forms and other documents, using word processing software and computers.
- Receive and forward telephone or counter inquiries to the appropriate person and provide general information to clients and the public.
- Photocopy and collate documents for distribution, mailing and filing.
- Maintain and update manual or computerized filing, inventory, mailing and database systems.
- Open, sort and route incoming mail, manually or electronically.
- Send and receive messages using facsimile machines or electronic mail.
- Perform routine bookkeeping tasks such as preparing invoices and bank deposits.
- Sort, process and verify applications, receipts, expenditures, forms and other documents.
- Receive and direct employees, patients and visitors.
- Transcription of orders as required.
- Assess and assist with staffing/scheduling on a daily basis and communicate staffing concerns as required to the Manager.
- Register patients according to policy as required.
- Other duties as assigned.
- Diploma in Office Administration, Health Office Administration Certificate or equivalent education and/or experience, preferably in a health care environment.
- Computer literacy in a Microsoft environment including experience in the development of spreadsheets, Word, Power Point, Outlook, and Visio.
- Knowledge of hospital software applications such as Meditech, ADT, ADM and PHA, and Xerox.
- Knowledge of medical terminology and ability to transcribe orders.
- Ability to work effectively and efficiently as a team member in a fast paced environment in stressful situations.
- Customer service, interpersonal and telephone skills.
- Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
- Ability to organize time effectively to perform the duties of the position.
- Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner.
- Ability to read, write and communicate to perform the duties of the position.
- Proficiency and accuracy in clerical tasks including data entry, keyboarding, filing systems, documentation etc.
- Proficiency in using telephone systems, data projectors, laptop computers, video and phone conference equipment.
- Behaviour consistent with Hospital Mission, ICCARE Values and Standards of Performance.
Reason for Job Posting: Existing Vacancy
More about this job
Responsibilities
Provides clerical and administrative support to the Medical Program, including reception, patient registration, data entry, billing, document processing, records management, and supply monitoring. Supports daily staffing and scheduling, transcribes orders as needed, and directs inquiries from patients, visitors, and staff.
Requirements
Requires a diploma in Office Administration, a Health Office Administration Certificate, or equivalent education and/or experience; healthcare experience is preferred. Candidates should be proficient with Microsoft Office and clerical systems, and have medical terminology knowledge, order transcription ability, strong customer service skills, and the ability to work effectively in a fast-paced team environment.
Skills
- Data Entry
- Microsoft Office
- Word Processing
- Spreadsheet Development
- Medical Terminology
- Order Transcription
- Customer Service
- Telephone Skills
- Reception
- Filing and Records Management
- Billing and Bookkeeping
- Patient Registration
- Staff Scheduling
- Communication
- Time Management
- Teamwork
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Office Administration
- Health Office Administration
- Healthcare
- Medical Program
- Clerical Support
- Data Entry
- Billing
- Bookkeeping
- Microsoft Office
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Visio
- Spreadsheet Development
- Meditech
- ADT
- ADM
- PHA
- Xerox
- Medical Terminology
- Order Transcription
- Patient Registration
- Staff Scheduling
- Records Management
- Inventory Management
- Customer Service
- Reception
- Telephone Systems
- Document Processing