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Added 21 mins ago
IG
Bilingual Audit Coordinator
Insight Global
Montreal, QC
- Contract
Insight Global is seeking a bilingual Audit Coordinator to join a leading financial institution's Dealer Finance Operations team in Montreal. This team supports dealer finance operations…
Added 1 hour ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 2 hours ago
Project Coordinator
Pomerleau
Gagetown, NB
As a Project Coordinator working in our Building Operations team at Pomerleau Construction, you manage several activities and deadlines to gain a clearer picture of client, team and project…
Added 2 hours ago
Automotive Appointment Coordinator - Jim Pattison Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
Jim Pattison Toyota Northshore has an exciting opportunity for a Automotive Service Appointment Coordinator to join our dealership. In this role, you will play a key part in supporting our…
Added 2 hours ago
FH
Registered Nurse, Emergency - Specialty Qualified - Peace Arch Hospital
Fraser Health
White Rock, BC
- Part-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 2 hours ago
FH
Registered Nurse, Emergency - Specialty Qualified, Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Part-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 2 hours ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services - Burnaby
Fraser Health
Burnaby, BC · New Westminster, BC
- Part-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 2 hours ago
FH
Registered Nurse, Surgical Services - Post Anaesthetic Care Unit (PACU) - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Part-time
…variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the patient''s condition and determines whether improvement…
Added 2 hours ago
FH
Registered Nurse, Medicine - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
- Full-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 2 hours ago
FH
Emergency Psychiatric Liaison Nurse (EPLN)
Fraser Health
New Westminster, BC
- Full-time
Receives referrals through the Patient Care Coordinator (PCC) and a variety of internal and external sources, including the general Emergency Department, Pediatric Emergency Department and…
Added 2 hours ago
FH
Program Coordinator, Physician Quality Improvement (PQI)
Fraser Health
Surrey, BC
- Temporary
…Health is seeking a collaborative and results-driven Project Coordinator, Physician Quality Improvement (PQI) professional to help advance quality improvement initiatives that directly…
Added 3 hours ago
TH
Administrative Co-Ordinator - Haematology/Oncology
The Hospital for Sick Children
Toronto, ON
- Full-time
Coordinates and analyzes financial data for hospital, research and Alternate Funding Plan (AFP) accounts, processes foundation entries and consults with grant accountants escalating to…
Added 5 hours ago
Sr SDET– Firmware Automation
Lightmatter
Toronto, ON
Lightmatter is leading the revolution in AI data center infrastructure, enabling the next giant leaps in human progress. The company invented the world’s first 3D-stacked photonics engine,…
Added 5 hours ago
AH
Administrative Support III
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…GI CAT, the successful candidate is responsible for referral data entry, maintaining referral and letter workqueues, responding to enquiries from and sending updates to referring providers,…
Added 5 hours ago
L
Sr SDET– Firmware Automation
Lightmatter
Toronto, ON
- Full-time
Lightmatter is leading the revolution in AI data center infrastructure, enabling the next giant leaps in human progress. The company invented the world’s first 3D-stacked photonics engine,…
Added 6 hours ago
Polysomnography Technician
Winnipeg Regional Health Authority
Winnipeg, MB
A Polysomnography Technician, under direct supervision of a Polysomnography Technologist, the Polysomnography Coordinator, and Sleep Disorder Centre/HVADS Manager (indirect reporting…
Added 6 hours ago
Scheduling Clerk - Home Care
Winnipeg Regional Health Authority
Winnipeg, MB
…Program, the Scheduling Clerk, in collaboration with the Resource Coordinator, assists in the maintenance of Direct Service Staff* schedules by entering data in to the Home Care scheduling…
Added 7 hours ago
U
Sales Support Coordinator
UNFI
Concord, ON
- Full-time
- On-site
Job Overview:The Jr. Sales Support Coordinator provides administrative and analytical support for Customer Business Team which includes Key Account Managers and Director of Sales regarding…
Added 7 hours ago
AS
Family Support Coordinator
Alzheimer Society of PEI
Charlottetown, PE
- Full-time
The Family Support Coordinator helps persons diagnosed with dementia, their care partners, family members, and friends have timely access to information, resources, ongoing supportive…
Added 7 hours ago
SJ
Administrative Support 9 - DI - W5th
St. Joseph's Healthcare Hamilton
Hamilton, ON
- Part-time
…following-up accordingly by fax & telephone with third party, research coordinator and Patients Accounts. Triages and directs phone calls as required. Fields customer service inquiries by…
Added 7 hours ago
OC
Hub Administrative Assistant
Ontario Clean Water Agency
Angus, ON · OCWA- Angus WWT
- Full-time
…accounting principles) accounts payable, Attendance Clerks/Coordinator (ACC) attendance, and…
Added 7 hours ago
AG
Sr Campaign Manager, Programmatic
Adelphi Group
Toronto, ON
- Full-time
Resolve errors in a timely manner (e.g. adjust naming conventions/flight dates so they match the data in the DSP).
Added 7 hours ago
AG
Coordonnateur de projet
Adelphi Group
Montreal, QC
- Full-time
…adapting to them. We build unique media strategies by leveraging data and insights to determine the best channels and environments to reach our target audiences. We're pros at working with…
Added 7 hours ago
AG
Senior Campaign Manager, Programmatic
Adelphi Group
Vancouver, BC
- Full-time
Resolve errors in a timely manner (e.g. adjust naming conventions/flight dates so they match the data in the DSP).
Added 7 hours ago
AG
Senior Campaign Manager, Programmatic
Adelphi Group
Toronto, ON
- Full-time
Resolve errors in a timely manner (e.g. adjust naming conventions/flight dates so they match the data in the DSP).

Savaria

Customer Relations Coordinator

Laval, QC, Canada

$45,000 to $55,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $55,000 CAD / year
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 2+ years experience in customer service, sales coordination, or lead management.
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Summary

The Customer Relations Coordinator is responsible for managing client inquiries, overseeing store lead coordination, and ensuring timely follow-up and conversion opportunities. This role acts as the primary point of contact for incoming customer requests while directing and monitoring lead distribution to the store management team to support sales growth and customer satisfaction.

This is a 100% in-office role in our Laval office.

Key Responsibilities

Serve as the first point of contact for all client inquiries (phone, email, walk-in).
Respond promptly and professionally to customer questions regarding products, services, pricing, and availability.
Coordinate and distribute incoming sales leads to appropriate store managers or sales representatives.
Track and monitor lead follow-ups to ensure timely response and conversion.
Maintain accurate customer and lead data in CRM systems.
Follow up with customers to ensure satisfaction and resolve concerns.
Collaborate with store leadership to optimize lead management processes.
Generate reports on inquiry volume, lead performance, and conversion rates.
Identify opportunities to improve customer experience and response time.

Qualifications

2+ years experience in customer service, sales coordination, or lead management.
Strong communication skills verbal and written English and French are must. 100% French is preferred.
Experience with CRM systems and lead tracking tools.
Highly organized with strong attention to detail.
Ability to multitask in a fast-paced retail or sales environment.
Professional and customer-focused attitude.

Key Competencies

Customer Relationship Management
Lead Coordination & Tracking
Communication & Interpersonal Skills
Problem-Solving
Time Management
Team Collaboration

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More about this job

Responsibilities

Serve as the first point of contact for customer inquiries, respond to questions, and follow up to support customer satisfaction and resolve concerns. Coordinate and track sales leads, maintain accurate CRM data, collaborate with store leadership, and report on inquiry and conversion performance.

Requirements

Requires at least two years of experience in customer service, sales coordination, or lead management, along with strong English and French communication skills; full French proficiency is preferred. Candidates should have CRM and lead-tracking experience, strong organizational and multitasking abilities, attention to detail, and a professional, customer-focused approach.

Skills

Lead Coordination
Lead Tracking
Verbal Communication
Written Communication
Problem-Solving
Time Management
Team Collaboration
Customer Service
CRM Systems
Data Management
Organization
Attention to Detail
Multitasking
Sales Coordination
Reporting

Visa sponsorship

Not detected in the job text

Keywords

Customer Relations
Customer Inquiries
Customer Service
Sales Coordination
Lead Management
Lead Distribution
Lead Follow-Up
Lead Conversion
CRM Systems
Lead Tracking Tools
Customer Data
Store Management
Retail
Sales
Customer Satisfaction
Issue Resolution
Inquiry Volume
Lead Performance
Conversion Rates
Customer Experience
Response Time
Reporting
English
French
Manufacturing

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