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Added 2 hours ago
FB
Warehouse Worker
Farm Boy Inc.
Mississauga, ON
- From $19.5 CAD / hour
- Full-time
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping…
Added 2 hours ago
WF
Bakery Venue Service Team Member (Coffee Bar) - Full Time
Whole Foods Market
Toronto, ON
- Full-time
…courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures.…
Added 2 hours ago
FB
Warehouse Worker
Farm Boy Inc.
Mississauga, ON
- $19.5 CAD / hour
- Full-time
At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping…
Added 4 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 6 hours ago
PF
Delivery Driver
Performance Food Group
Ottawa, ON
- Full-time
…answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the…
Added 6 hours ago
SV
Food Service Aide (FSA) - Retirement
Schlegel Villages
London, ON
- Part-time
Ongoing Team Member Appreciation incentives and rewards and recognition
Added 10 hours ago
GE
Shipping/Receiving Team Lead - Day Shift
G&W Electric Co.
Brampton, ON
- Full-time
Provide hands on leadership to assigned area team communicating daily schedule, goals, performance, and team member assignments
Added 10 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 13 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Parkdale Thrift Store
- Part-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 14 hours ago
Store Manager in Training
Freson Bros.
Stony Plain, AB
Resolve customer and Team Member concerns and complaints, and provide an exceptional customer experience
Added 15 hours ago
GH
Server
Germain Hôtels
Toronto, ON
- Part-time
…assessment of applications. All hiring decisions are made by our HR team and hiring managers based on each candidate’s skills, experience, qualifications and alignment with the role…
Added 15 hours ago
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LINE SERVICE TECHNICIAN - FT
Cutter Aviation
Deer Valley, SK
- Full-time
Cutter Aviation is currently searching for an energetic and knowledgeable member of our Line Service team. The Line Service Technician (LST) must be an exceptional relationship builder with…
Added 15 hours ago
Future Store Manager
David's Bridal
Vaughan, ON · Cambridge, ON · MB · AB
Holds the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
Added 16 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 18 hours ago
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Temporary Associate
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- Part-time
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to…
Added 18 hours ago
Manufacturing Technician - Assembly
INNIO
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The Manufacturing Technician will be a key team member responsible for the assembly manufacturing process. They will interpret and produce work from complex product drawings, manuals,…
Added 18 hours ago
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LINE SERVICE TECHNICIAN - FT
Cutter Aviation
Edmonton, AB
- Full-time
Cutter Aviation is currently searching for an energetic and knowledgeable member of our Line Service team. The Line Service Technician (LST) must be an exceptional relationship builder with…
Added 20 hours ago
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GSE/FACILITIES SUPPORT, DVT
Cutter Aviation
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- Full-time
Proactively support the Line Service crew as a back-up team member as required by manpower and the needs of the business (fueling and towing of aircraft).
Added 22 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 22 hours ago
C
Cook
Chartwell
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- Part-time
…you’ll play a key role in delivering an exceptional dining experience to our residents. Your culinary skills and attention to detail will help foster a warm and welcoming atmosphere where…
Added 23 hours ago
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- Part-time
…quickly and effectively. The Cook must be prepared to work as a team member in a dynamic workplace, follow all safety procedures, and have a high threshold for heat in a kitchen…
Added 1 day ago
SM
Bolter
SSR Mining Inc.
Saskatoon, SK
- Full-time
JOIN OUR TEAM: poised for growth and delivering excellence in all that we do.
Added 1 day ago
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Retail Contingent
kate spade new york
AB · Ksny Edmonton
- Part-time
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to…
Added 1 day ago
KS
Temporary Sales Associate-5
kate spade new york
AB · Ksny Edmonton
- Part-time
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to…
Added 1 day ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…

Savers | Value Village

Store General Manager

Calgary, AB, Canada

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Job details

Apply by: Nov 13, 2026
Experience: 3+ years results-driven retail store management, or industrial management experience.
Posting language: English
Posted: Oct 14, 2026

Original job description

Description

Job Title: Store Manager

Who We Are

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What You Can Expect

The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What You Get

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits Offerings Including

Comprehensive extended health care plans for full-time Team Members
Company-Paid Life and AD&D Insurance
A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies
A range of mental health services to assist you in managing daily life.

What You’ll Be Working On

Responsible for the overall management and direction of the store and team in accordance with all policies, procedures, regulations, and laws. Ensures financial results of the store, including sales, on-site donations (OSDs), expenses and profits, meet or exceed target. Have a constant focus on growing the business through full utilization of every OK, followed by increasing OK volume as appropriate. Achieves results through management team, as well as by working side-by-side, hands-on, with the broader store team. The SM role-models expected behavior and continually observes, assesses, trains, coaches, and counsels’ performance. The Store Manager is guided by the Savers Vision and Core Values.

Store Performance

Ensure store performance meets targets in sales, profit, OSDs, production, and productivity based on annual performance expectations for the store.
Continually monitor and set the pace of work.
Have awareness of corporate objectives and an understanding of local market potential.
Has the ability to analyze key metrics and information, tie findings to observations and take appropriate action.
Inspect sales floor for shop-ability and ensure productivity of merchandise.

Leadership and Development

Lead, direct, and supervise the work of the management team and through them to entire team.
Oversee Production Manager and Retail Sales Manager in proactively planning staffing needs, recruiting, selecting and training team members at all levels.
Regularly observe, assess, interact, coach and counsel the team.
Regular interaction, training, coaching, and counseling of management team.
Identify and develop high potential team members for all management positions through on-the-job, guided work.
Maintain a respectful values-driven workplace.
Use open communication tools and convert team member input into meaningful action. Address complaints and resolve issues consistent with our values, policies, and procedures.
Provide recognition and candid feedback.
Receive and relay business information, initiatives, expectations, priorities, etc.

Merchandise Productivity

Manage full utilization of the OK to maximize sales and profit potential.
Inspect execution of the Morning Maintenance program to ensure sales floor is ready for business each morning, search for and leverage key lessons from unsold merchandise.
Audit merchandise and prices rolled to and off the floor.
Provide oversight for the work schedules to meet and exceed both customer and donor expectations.
Ensure the execution of merchandise standards and initiatives, as well as sales & marketing promotions.
Ensure that the sales floor/donor areas are continuously monitored, and team member activity is directed, to ensure that standards are met.
Plan and implement seasonal backstock, merchandising and other strategic programs.
Ensure the Savers’ recycling program is fully leveraged to reduce landfill and allow for further reuse of unsold/un-saleable items.

Donation Management

Execute all company standards in the Community Donation Center (CDC), Donation Drive Fundraiser (DDF), and Get to Give programs.
Oversee efforts inside and outside the store to create community awareness of the CDC, the company brand and the benefits of donating to Savers.
Develop partnerships with local organizations that are seeking cash fundraising opportunities and partner with them on DDF events.
Develop partnerships and community awareness with local non-profit organizations (e.g. schools, shelters) that may benefit from free receipt of merchandise that the store would otherwise recycle.

Customer/Donor Service

Deliver a positive and unforgettable customer/donor experience by setting the example for, as well as training and coaching, customer and donor service expectations, working with all members of management to ensure execution.
Receive and respond to customer/donor questions, requests, and complaints.
Ensure a quick, accurate and positive cash register experience for customers.
Ensure a quick and informative experience for donors.
Actively engage with the customer/donor by seeking firsthand feedback to make improvements to all aspects of the shopping and donor experience.
Guide the RSM in implementing the set-up of sales and marketing promotions & programs.
Assist donors per Company standards.

Loss Prevention and Safety

Protect company assets and information by ensuring their safe handling, security and integrity.
Proactively promote loss prevention awareness by upholding procedures and ensuring policies are in place.
Maintain a safe work environment through education, consistent follow up, ensuring policies and procedures are in place, and supporting the Joint Health and Safety Committee (JHSC).

Responsible for the overall management and direction of all supervisors and team members in accordance with Savers’ policies and applicable laws. This includes implementing and administering company programs, policies, and procedures. Able to make decisions and take reasonable action in the absence of the District Manager and/or corporate support to ensure successful store operation. Leverages regional resources as appropriate. Perform any other task, function or responsibility as instructed by their immediate supervisor and/or superior manager of the Company.

What You Have

Excellent presentation skills
Ability to communicate well in both verbal and written forms.
Ability to observe, assess and coach the work of others.
Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
Ability to reason, make decisions, and use independent judgment in various situations.
Proficient in all Microsoft Office applications.

Minimum Required Education, Training And Experience

High School diploma: post-Secondary degree/diploma preferred.
3+ years results-driven retail store management, or industrial management experience.
Strong mathematical and analytical skills.

Physical Requirements

Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.
Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
Frequently required to read written & electronic documents and product labels.
Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.

FLSA: Exempt

Travel: Will periodically need to drive to meetings or other stores for business purposes.

Location: 5720 Silver Springs Blvd NW, Suite #28, Calgary, AB T3B 4N7

Value Village is committed to fair and accessible employment practices. Value Village will accommodate people with disabilities during the recruitment, assessment and hiring process by informing applicants that we will make reasonable accommodations available, upon request and through consultation with them, throughout the process. Value Village will review current recruitment policies, procedures, processes and communications methods and amend as necessary to reflect required accessibility standards.

Apply About employer

More about this job

Responsibilities

Manage the store’s overall operations, team, and financial performance, including sales, profits, donations, productivity, merchandising, and customer and donor service. Lead and develop the management team and store employees while ensuring compliance with company policies, applicable laws, safety standards, and loss-prevention procedures.

Requirements

A high school diploma is required, with a post-secondary degree or diploma preferred, along with at least three years of results-driven retail store or industrial management experience. Candidates should have strong mathematical and analytical skills, communication and coaching abilities, sound judgment, and proficiency in Microsoft Office; the role also requires physical activity and schedule flexibility.

Skills

Retail Store Management
Financial Performance Management
Sales Growth
Team Leadership
Recruiting and Staffing
Training and Coaching
Performance Assessment
Merchandising
Inventory and Production Management
Donation Program Management
Customer and Donor Service
Community Partnerships
Loss Prevention
Workplace Safety
Analytical and Mathematical Skills
Microsoft Office

Benefits

Extended Health Care Plans
Company-Paid Life and AD&D Insurance
Group Registered Retirement Savings Plan With Company Matching
Paid Time Off
Mental Health Services
Comprehensive Onboarding and Training

Visa sponsorship

Not detected in the job text

Keywords

Retail Store Management
Store Operations
Sales
Profitability
On-Site Donations
Production
Productivity
Staffing
Recruiting
Team Development
Coaching
Merchandising
Inventory Management
Community Donation Center
Donation Drive Fundraiser
Customer Service
Donor Service
Community Partnerships
Loss Prevention
Workplace Safety
Joint Health and Safety Committee
Microsoft Office
Financial Performance
Recycling
Retail Promotions

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