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Accounting Assistant (Part-Time)
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Customer Experience Associate - Glenmore Square Branch, AB (30 hours/week) Contract, April 2027
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- Full-time
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Sawmill Restaurant Group

Steak House Server

Grande Prairie, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description

A steak house server’s primary responsibility is to ensure exceptional dining experiences for guests. You will be the face of the restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. A friendly, upbeat and professional demeanour, attention to detail, and ability to multitask will contribute to the overall success of the establishment.

Key Responsibilities

Welcome guests with a warm and friendly demeanour.
Assist in seating guests and providing them with menus.
Get them settled with water, drinks, etc.
Communicate any specials or promotions. It is vitally important during the guest’s visit; the steak house server is marketing and generating awareness of the brand and/or a location’s upcoming events or special offerings.
Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.
Take accurate food and beverage orders from guests and enter them into the POS system.
Make recommendations based on guests’ preferences and dietary restrictions.
Answer any questions regarding the menu, including allergies or special requests.
Coordinate with the kitchen staff to ensure all the table orders are prepared and delivered on time and together.
Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so that the entire table is served simultaneously and within a reasonable time frame.
Check on guests during their meals to ensure satisfaction and address requests/concerns.
Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
Provide attentive and personalized service, anticipating guests’ needs.
Handle guest complaints or concerns professionally and bring issues to management’s attention when necessary.
Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
Present bills to guests and handle payment transactions accurately and quickly.
Communicate effectively with team members to facilitate a positive working environment.
Assist colleagues during busy periods or when needed.
Participate in pre-shift meetings, training sessions and team meetings as required.
Uphold our S.T.E.A.K. Values

Qualifications

Previous experience in a restaurant or customer service role is preferred.
Excellent communication and interpersonal skills.
Positive attitude, enjoyment of food, beverages and the hospitality industry.
Ability to work in a fast-paced environment while maintaining composure.
Strong multitasking and time management abilities.
Attention to detail, ensuring accurate order-taking and payment processing.
Knowledge of food and beverage menus, including dietary restrictions and allergies.
Knowledge of Alberta and Canadian beef, including origin, cutting specifications, cooking temperature and flavour profiles.
Certification in safe alcohol service training. Possession of relevant or required certifications such as Pro-Serve, VLT Reel-Facts
Basic math skills for handling payments and calculating tips.
Physical stamina to stand, walk, and carry trays for extended periods.
Flexibility and willingness to work evenings, weekends, and holidays, as required by the operation’s schedule.

Benefits

Competitive Wages
Gratuities
Free Parking
Discounted Food & Beverages
Career Growth Opportunities

Is this you?

Do you love working with people? Do you love travel and hospitality? If you are someone with great communication skills who loves working with people, a career in the food and beverage restaurant world could be for you! There are many different career opportunities within the restaurant stream, including culinary and front-of-house positions, team leadership roles, management, and general management positions, even careers in finance and accounting. The opportunities are endless, and we are here to help you all the way!

Apply Now

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More about this job

Responsibilities

Welcome and assist guests, explain menu items and specials, take accurate orders, and provide prompt, attentive food and beverage service. Coordinate with kitchen and front-of-house colleagues, handle payments and guest concerns, and help maintain a clean, organized dining area.

Requirements

Previous restaurant or customer service experience is preferred, along with strong communication, multitasking, time-management, and customer-service abilities. Candidates should understand food and beverage menus, dietary restrictions, Alberta and Canadian beef, and safe alcohol service; relevant certifications such as Pro-Serve or VLT Reel-Facts are noted.

Skills

Customer Service
Communication
Interpersonal Skills
Order Taking
Menu Knowledge
Food Allergy Awareness
Food and Beverage Service
Point-of-Sale Systems
Multitasking
Time Management
Attention to Detail
Payment Processing
Teamwork
Complaint Resolution
Basic Math
Safe Alcohol Service

Benefits

Competitive Wages
Gratuities
Free Parking
Discounted Food and Beverages
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Service
Hospitality
Guest Experience
Food and Beverage
Point-of-Sale System
Menu Recommendations
Food Allergies
Dietary Restrictions
Alberta Beef
Canadian Beef
Beef Cuts
Cooking Temperatures
Flavor Profiles
Safe Alcohol Service
Pro-Serve
VLT Reel-Facts
Order Accuracy
Payment Processing
Table Service
Teamwork
Customer Complaints
Upselling and Promotions
Pre-Shift Meetings

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