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Added 11 mins ago
Store Manager | Richmond Centre
lululemon
BC · British Columbia, Canada
Full-time
As the ultimate leader of their store, a Store Manager is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key…
Added 11 mins ago
Manager, Collections
Rogers Bank
Kawartha Lakes, ON · Fenelon Falls, ON
Full-time
15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
Added 12 mins ago
Assistant Manager - BOSS Outlet, Mirabel
HUGO BOSS Canada, Inc.
Mirabel, QC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 12 mins ago
Project Manager
Willow Health
Remote, Canada
Full-time · Remote
Strong familiarity with Marketing workflows across Creative, Paid Media, Lifecycle, Content, Web/Ecommerce, Affiliate, Brand, and Product Launches
Added 12 mins ago
Assistant Manager - BOSS Store, St. Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 12 mins ago
Store Manager - BOSS Store, St Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 26 mins ago
Client Advisor- EN
RBC
Montreal, QC
Part-time
…solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the…
Added 56 mins ago
Senior Account Manager, SEM
Monks
Toronto, ON
Full-time
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of…
Added 56 mins ago
Future Opportunities: Business Development Manager
Ayming
Toronto, ON
Full-time
Globally established brand where you can grow your career and make a meaningful impact.
Added 56 mins ago
Banking Advisor
National Bank of Canada
Bathurst, NB
Full-time
…availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit,…
Added 56 mins ago
Creative Services Coordinator
National Bank of Canada
AB · Edmonton, AB
Full-time
…additionally support the ongoing maintenance of our Digital Asset Manager (DAM) platform. This role is best suited for someone with formal design training, strong software fundamentals, a…
Added 56 mins ago
Senior banking advisor
National Bank of Canada
AB · Edmonton, AB
Full-time
This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and other areas.
Added 56 mins ago
BANKING ADVISOR
National Bank of Canada
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 56 mins ago
Banking advisor
National Bank of Canada
Markham, ON
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 hours ago
Assistant Shop Manager - BOSS Shop, Holt Renfrew Square One
HUGO BOSS Canada, Inc.
Mississauga, ON
Other
…delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating…
Added 2 hours ago
Temp Assistant Manager - BOSS Outlet, Ottawa Tanger
HUGO BOSS Canada, Inc.
Ottawa, ON
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Assistant Shop Manager - BOSS Shop, Holt Renfrew Calgary
HUGO BOSS Canada, Inc.
Calgary, AB
Internship · Other
…delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating…
Added 2 hours ago
Assistant Manager - BOSS Store, St Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 2 hours ago
Hell's Kitchen Server Assistant/Food Runner
River Cree Resort & Casino
Spruce Grove, AB
Part-time
Reporting to Hell’s Kitchen General Manager, the Food Runner & Server Assistant plays a vital supporting role in delivering an exceptional guest experience. This hybrid position ensures the…
Added 2 hours ago
Hell's Kitchen Bartender
River Cree Resort & Casino
Spruce Grove, AB
Part-time
Reporting to the Hell's Kitchen General Manager, the Bartender, you are a key ambassador of the Hell’s Kitchen brand - preparing and serving beverages, engaging with guests, and ensuring…
Added 3 hours ago
Client Advisor
Royal Bank of Canada
White River, ON
Part-time
…solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the…
Added 3 hours ago
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
$16 to $22.32 CAD / hour
Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 3 hours ago
Manager, Collections
Rogers Bank
Boisbriand, QC
Full-time
15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!
Added 3 hours ago
Sous Chef
Marriott International
Vancouver, BC
Full-time
Brings issues to the attention of the department manager and Human Resources as necessary.
Added 3 hours ago
Manager, Collections
Rogers Bank
Fredericton, NB
Full-time
15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

ScalePad

Manager, Product Led Growth

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Applications open in a new tab.

Original job description

Who We’re Looking For

At ScalePad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport.

We don’t bring people in to run playbooks. We hire people who want to rewrite them. And in this role, you’ll get to do that, while shaping the future of managed services for our global partners. (That’s what we call our customers.)

What is ScalePad

At ScalePad, we’re building more than software; we’re building confidence and clarity for the people who manage the technology businesses rely on every day.

Our mission: help MSPs evolve into MVPs (their clients’ most valuable partner). Our tools turn them from reactive service providers into strategic advisors through a consistent, scalable Customer Success motion.

Our product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue.

But our purpose goes beyond our software. We’re creating a workplace where curious, growth-minded people can do their best work, where ideas are valued, progress is shared, and everyone belongs. Together, we’re creating a future where MSPs don’t just keep businesses running, they help them thrive. We believe that when our partners succeed, we all do.

With offices in Vancouver, Toronto, and Phoenix and a global-first mindset. ScalePad has grown into a category leader trusted by 12,000+ partners across 60+ countries. We’ve been recognized for our products and corporate culture by MSP Today, G2, and Great Place to Work™, to name a few.

About The Role

We need a dedicated owner for Product-Led Growth across ScalePad.

The primary goal is to move more revenue into scalable, product-led motions so the broader GTM team can operate more simply and focus on higher-value, more complex customer interactions.

This role will own the PLG strategy, customer journey, self-service experience, in-product messaging, experimentation, and AI-powered growth opportunities.

This will be a focused, single-threaded role with clear accountability for PLG outcomes.

The person will not directly manage the development or marketing resources. Instead, they will organize and coordinate the work by:

Setting priorities and maintaining the PLG roadmap
Defining requirements, briefs, and success measures
Sequencing work across the two developers and marketing resources
Managing dependencies and keeping stakeholders aligned
Coordinating with Product, Sales, Customer Success, RevOps, and Engineering

The role should operate with a degree of independence to challenge existing GTM processes and build a dedicated PLG engine. However, it must remain highly collaborative with the rest of the organization.

What You’ll Own

Get ready to go beyond order-taking. Your strategic responsibilities include:

Increase revenue generated through PLG and self-service motions.
Own the customer journey across PLG and Meridian from acquisition through activation, purchase, onboarding, renewal, and expansion.
Extend internal quoting and account-management tools into the ScalePad Client Portal.
Improve self-service capabilities around quoting, product selection, add-ons, account changes, and other commercial workflows.
Own in-product messaging across the ScalePad platform.
Use product signals to improve marketing, sales, customer success, and expansion motions.
Establish the analytics, funnels, cohorts, dashboards, and experiments required to measure progress.
Identify and develop AI-powered opportunities across self-service, product guidance, personalization, account management, and sales support.
Coordinate the PLG pod and ensure work remains focused on measurable customer and revenue outcomes.

What we’re looking for

We care about what you can do more than where you’ve done it. However, experience in the following areas will help you hit the ground running in this role:

Experienced in PLG, growth product management, lifecycle, product management, or a similar B2B SaaS role.
Highly data-driven and comfortable with product analytics, experimentation, funnels, cohorts, and basic SQL.
Strong in AI development and familiar with LLMs, APIs, AI coding tools, workflow automation, evaluation, and guardrails.
Able to prototype basic front-end experiences using HTML, CSS, JavaScript or TypeScript, and ideally React.
Comfortable working independently and achieving a commercial outcome.
Able to translate customer and business problems into clear priorities for developers and marketing.
Commercially minded, with an understanding of conversion, expansion, retention, sales efficiency, and revenue operations.
Effective at influencing across teams without relying on direct authority.

What Success Looks Like

More ScalePad revenue moving through PLG and self-service motions.
Less manual effort is required from Sales, Marketing, Customer Success, and Account Management.
Higher activation, adoption, and time-to-value.
Increased use of Client Portal quoting and account-management capabilities.
Better handoffs between product behaviour, marketing, sales, and customer success.
In-product messaging that improves engagement and commercial outcomes.
AI-enabled experiences that create measurable customer or business value.
A repeatable process for experimentation and continuous improvement.

Perks

ScalePad offers our employees a blend of purpose, growth, and genuinely great perks.

Everyone’s an owner. Share in our success through our Employee Stock Ownership Plan (ESOP) and RRSP matching.
Support for growing families. Parental leave programs are in place to support you and your family when it matters most.
Structured mentorship with builders. Join opt-in mentorship programs and learn directly from founders and senior leaders who’ve scaled multiple SaaS ventures and spent decades in the MSP industry.
Invest in your growth every year. Access an annual professional development budget to level up your skills, your career, and your impact.
Set yourself up with great tools. Work with brand new, top-of-the-line hardware and equipment so you can do your best work, whether you’re at home or in one of our hubs.
Modern ways of working. Roles at ScalePad are structured as remote or hybrid, with hub locations in Vancouver, Toronto, Montreal, and Phoenix. Specific work models are outlined in each posting.
Support for hybrid life. Receive a monthly stipend to help you create an effective hybrid or remote work environment.
Well-being and time to recharge. Take care of yourself with 100% employer-paid benefits.

Before You Apply

This is a full-time role for those who are eligible to work in Canada or the United States. We thank all applicants for taking the time to apply, but only candidates who make it to the next stage will be contacted.

Note on AI Use: ScalePad uses AI technology to support certain administrative aspects of our hiring process, such as transcription, note-taking, and interview documentation. These tools are strictly used to assist our team and have no influence on candidate evaluation or hiring decisions.

No recruiters, please.

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More about this job

Responsibilities

Own ScalePad’s product-led growth strategy and customer journey, increasing revenue through self-service, improving Client Portal capabilities, and managing in-product messaging. Coordinate the PLG roadmap and cross-functional work, using analytics, experimentation, and AI-powered opportunities to improve customer and commercial outcomes.

Requirements

Candidates should have experience in product-led growth, growth product management, lifecycle, product management, or a similar B2B SaaS role, with strong data and commercial skills. They should be familiar with product analytics, experimentation, basic SQL, AI tools and workflows, and front-end prototyping, and be able to influence teams without direct authority.

Skills

Product-Led Growth
Growth Product Management
Product Management
Product Analytics
Experimentation
SQL
Artificial Intelligence
Large Language Models
APIs
Workflow Automation
HTML
CSS
JavaScript
TypeScript
React
Cross-Functional Collaboration

Benefits

Employee Stock Ownership Plan
RRSP Matching
Parental Leave
Mentorship Programs
Professional Development Budget
Hardware and Equipment
Remote Work Stipend
Employer-Paid Benefits

Visa sponsorship

Not detected in the job text

Keywords

Product-Led Growth
B2B SaaS
Customer Journey
Self-Service
Client Portal
In-Product Messaging
Product Analytics
Funnels
Cohorts
Dashboards
Experimentation
Basic SQL
Artificial Intelligence
Large Language Models
APIs
AI Coding Tools
Workflow Automation
Evaluation
Guardrails
HTML
CSS
JavaScript
TypeScript
React
Revenue Operations
Customer Success
Account Management
Conversion
Retention
Expansion

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