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Jobs in Canada

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Added 10 mins ago
Senior Relationship Manager/Relationship Manager
Meridian Credit Union
Hamilton, ON · St. Catharines, ON
$79,000 to $110,000 CAD / year
Full-time
As a Relationship Manager/Senior Relationship Manager:
Added 10 mins ago
Logistics Coordinator/Coordonnateur ou coordonnatrice de la logistique (Calgary)
Konica Minolta Business Solutions, U.S.A., Inc.
Calgary, AB
Full-time
Ensure the Warehouse Manager reviews signed count sheets before posting.
Added 10 mins ago
Supervisor, Accounts Receivable
Vantage Group
Canada
$70,000 to $100,000 CAD / year
Full-time
Perform monthly and quarterly accounts receivable reconciliations and provide reporting on key metrics to the Senior Manager, Accounts Payable/Accounts Receivable.
Added 10 mins ago
Customer Value Manager - Ontario
Tekion
Remote, Canada
$94,000 to $117,000 CAD / year
Full-time · Remote
The Customer Value Manager is the primary owner of the customer relationship and long-term success of assigned dealership accounts within Tekion’s Customer Value Services organization. This…
Added 10 mins ago
Manager, Care Operations
Tonal
Remote, Canada
$95,000 to $120,000 CAD / year
Full-time · Remote
Escalate to the Senior Manager, Care Operations when partner performance issues cannot be resolved at the working level. Contract terms, rates, and renewals sit with the Director of Care…
Added 10 mins ago
Divisional Director, Engineering
Pivot + Edge
Ottawa, ON
Full-time
…engineering group including an embedded software development manager, senior hardware and RF or optical design engineers, verification staff, and a design services function. The leader will…
Added 10 mins ago
Lead Change Management Specialist
Royal Bank of Canada
Toronto, ON
Full-time
This is a permanent, senior individual contributor role operating with significant independence. The Senior Manager leads change management strategy and execution across a complex,…
Added 10 mins ago
Senior Manager, Supplier Relationship Management
Royal Bank of Canada
Toronto, ON
Full-time
Join our Enterprise Supplier Management and Procurement Operations services team as a Senior Manager where you'll shape the future of how we work with our most critical business partners.…
Added 23 mins ago
Senior Agile Program Manager
Raise
Brampton, ON
Full-time
Raise is currently hiring a Senior APM on behalf of our client. This is an opportunity to lead large-scale strategic initiatives, drive business transformation, and deliver measurable…
Added 24 mins ago
Compliance Audit Specialist
Post Office Ltd
Field, BC
Full-time
Proven ability to influence others not under their direct control and support senior management implementing change, managing risk and control.
Added 24 mins ago
Auditeur(trice) Adjoint(e) II/Staff Accountant II
Altis
Montréal-Ouest, QC
Full-time
Working alongside experienced managers and senior leaders, you'll gain exposure to the full audit process while building meaningful client relationships. With strong mentorship, ongoing…
Added 24 mins ago
Senior Business Analyst/Project Manager
InSync Systems
Regina, SK
Contract
We are looking for an experienced Senior Business Analyst/ Project Manager for a 25-month contract position, in Regina, Saskatchewan. Must be legally entitled to work in Canada.
Added 25 mins ago
Senior Manager, Business Performance
Amica Senior Lifestyles
Toronto, ON
Reporting to the Senior Director, Finance Operations, the Senior Manager of Business Performance will lead a team of 1-2 analysts and will be responsible for harmonizing business…
Added 25 mins ago
Senior Product Manager
Trudell Medical Group
London, ON
The Senior Product Manager at Trudell Animal Health serves as the strategic champion and operational driver for our rapidly expanding portfolio of companion animal and equine healthcare…
Added 54 mins ago
Network Edge Specialist
Sanya’k̓ula
Burnaby, BC
Full-time
Reporting to the Corporate Manager, Network Services of the Information Management/Information Technology (IM/IT) within the Provincial Health Services Authority (PHSA), the Network/Telecom…
Added 54 mins ago
Identity and Access Management Designer
York University
Toronto, ON
Full-time
…other relevant information security domains. Reporting to the Senior Manager, Identity and Access Management, this role serves as an expert technical resource for the planning, design,…
Added 54 mins ago
Project Manager, Major Vertical Infrastructure (PFT) (NU 37.26)
Norfolk County
ON · Simcoe, ON
Full-time
As the Project Manager, Major Vertical Infrastructure, you will lead complex water and wastewater infrastructure projects from planning through construction and warranty. You'll coordinate…
Added 54 mins ago
Manager,Capital Projects Advisory
Deloitte
Toronto, ON
Full-time
…broader Infrastructure & Real Estate Advisory practice), our Manager helps our clients define, evaluate, plan and prepare for undertaking major initiatives. You would help manage scope,…
Added 54 mins ago
Senior Financial Analyst (PFT) (CUPE 78.26)
Norfolk County
ON · Simcoe, ON
Full-time
Conduct cost / benefit, risk, break-even, and other forecasting analyses to provide financial insight into business cases, and help write or present related reports to Senior Leadership,…
Added 55 mins ago
Senior Business Analyst, Property and Casualty Insurance
Desjardins
Mississauga, ON · Levis, QC · Montreal, QC
Full-time
…implement exciting changes? This position is for you! As a Senior Business Analyst, you will contribute to value creation and delivery as a member of our Broker Insurance Solutions…
Added 55 mins ago
Director, Content Collections
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Canada
Full-time
Where each Content Manager owns one or more jurisdictions end to end, this role owns the system they operate in; the standards that make collections comparable, the capital allocation that…
Added 55 mins ago
Facility Engineer
Cenovus Energy
Christina Lake, BC
Full-time
Reporting to the Senior Manager, Facilities Engineering, the Facilities Engineer provides mechanical engineering and process safety support to help ensure safe, reliable, and productive…
Added 55 mins ago
Senior Manager, Information Security Risk
BMO
Toronto, ON · FCP
Full-time
The Senior Manager, Cyber Risk Oversight and Governance provides independent oversight and effective challenge of cybersecurity and related technology risks. The role advises senior leaders…
Added 55 mins ago
Senior Business System Analyst (Insurance & Technology)
BMO
Toronto, ON · YNG
Full-time
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite,…
Added 55 mins ago
Project Manager, Major Vertical Infrastructure (PFT) (NU 37.26)
Norfolk County
Remote, Canada
Full-time · Remote
As the Project Manager, Major Vertical Infrastructure, you will lead complex water and wastewater infrastructure projects from planning through construction and warranty. You’ll coordinate…

ScalePad

Manager, Product Led Growth

Vancouver, BC, V6C 2G8, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

Who We’re Looking For

At ScalePad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport.

We don’t bring people in to run playbooks. We hire people who want to rewrite them. And in this role, you’ll get to do that, while shaping the future of managed services for our global partners. (That’s what we call our customers.)

What is ScalePad

At ScalePad, we’re building more than software; we’re building confidence and clarity for the people who manage the technology businesses rely on every day.

Our mission: help MSPs evolve into MVPs (their clients’ most valuable partner). Our tools turn them from reactive service providers into strategic advisors through a consistent, scalable Customer Success motion. Our product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue.

But our purpose goes beyond our software. We’re creating a workplace where curious, growth-minded people can do their best work, where ideas are valued, progress is shared, and everyone belongs. Together, we’re creating a future where MSPs don’t just keep businesses running, they help them thrive. We believe that when our partners succeed, we all do.

With offices in Vancouver, Toronto, and Phoenix and a global-first mindset. ScalePad has grown into a category leader trusted by 12,000+ partners across 60+ countries. We’ve been recognized for our products and corporate culture by MSP Today, G2, and Great Place to Work™, to name a few.

About The Role

We need a dedicated owner for Product-Led Growth across ScalePad.

The primary goal is to move more revenue into scalable, product-led motions so the broader GTM team can operate more simply and focus on higher-value, more complex customer interactions.

This role will own the PLG strategy, customer journey, self-service experience, in-product messaging, experimentation, and AI-powered growth opportunities.

This will be a focused, single-threaded role with clear accountability for PLG outcomes.

The person will not directly manage the development or marketing resources. Instead, they will organize and coordinate the work by:

Setting priorities and maintaining the PLG roadmap
Defining requirements, briefs, and success measures
Sequencing work across the two developers and marketing resources
Managing dependencies and keeping stakeholders aligned
Coordinating with Product, Sales, Customer Success, RevOps, and Engineering

The role should operate with a degree of independence to challenge existing GTM processes and build a dedicated PLG engine. However, it must remain highly collaborative with the rest of the organization.

What You’ll Own

Get ready to go beyond order-taking. Your strategic responsibilities include:

Increase revenue generated through PLG and self-service motions.
Own the customer journey across PLG and Meridian from acquisition through activation, purchase, onboarding, renewal, and expansion.
Extend internal quoting and account-management tools into the ScalePad Client Portal.
Improve self-service capabilities around quoting, product selection, add-ons, account changes, and other commercial workflows.
Own in-product messaging across the ScalePad platform.
Use product signals to improve marketing, sales, customer success, and expansion motions.
Establish the analytics, funnels, cohorts, dashboards, and experiments required to measure progress.
Identify and develop AI-powered opportunities across self-service, product guidance, personalization, account management, and sales support.
Coordinate the PLG pod and ensure work remains focused on measurable customer and revenue outcomes.

What we’re looking for

We care about what you can do more than where you’ve done it. However, experience in the following areas will help you hit the ground running in this role:

Experienced in PLG, growth product management, lifecycle, product management, or a similar B2B SaaS role.
Highly data-driven and comfortable with product analytics, experimentation, funnels, cohorts, and basic SQL.
Strong in AI development and familiar with LLMs, APIs, AI coding tools, workflow automation, evaluation, and guardrails.
Able to prototype basic front-end experiences using HTML, CSS, JavaScript or TypeScript, and ideally React.
Comfortable working independently and achieving a commercial outcome.
Able to translate customer and business problems into clear priorities for developers and marketing.
Commercially minded, with an understanding of conversion, expansion, retention, sales efficiency, and revenue operations.
Effective at influencing across teams without relying on direct authority.

What Success Looks Like

More ScalePad revenue moving through PLG and self-service motions.
Less manual effort is required from Sales, Marketing, Customer Success, and Account Management.
Higher activation, adoption, and time-to-value.
Increased use of Client Portal quoting and account-management capabilities.
Better handoffs between product behaviour, marketing, sales, and customer success.
In-product messaging that improves engagement and commercial outcomes.
AI-enabled experiences that create measurable customer or business value.
A repeatable process for experimentation and continuous improvement.

Perks

ScalePad offers our employees a blend of purpose, growth, and genuinely great perks.

Everyone’s an owner. Share in our success through our Employee Stock Ownership Plan (ESOP) and RRSP matching.
Support for growing families. Parental leave programs are in place to support you and your family when it matters most.
Structured mentorship with builders. Join opt-in mentorship programs and learn directly from founders and senior leaders who’ve scaled multiple SaaS ventures and spent decades in the MSP industry.
Invest in your growth every year. Access an annual professional development budget to level up your skills, your career, and your impact.
Set yourself up with great tools. Work with brand new, top-of-the-line hardware and equipment so you can do your best work, whether you’re at home or in one of our hubs.
Modern ways of working. Roles at ScalePad are structured as remote or hybrid, with hub locations in Vancouver, Toronto, Montreal, and Phoenix. Specific work models are outlined in each posting.
Support for hybrid life. Receive a monthly stipend to help you create an effective hybrid or remote work environment.
Well-being and time to recharge. Take care of yourself with 100% employer-paid benefits.

Before You Apply

This is a full-time role for those who are eligible to work in Canada or the United States. We thank all applicants for taking the time to apply, but only candidates who make it to the next stage will be contacted.

Note on AI Use: ScalePad uses AI technology to support certain administrative aspects of our hiring process, such as transcription, note-taking, and interview documentation. These tools are strictly used to assist our team and have no influence on candidate evaluation or hiring decisions.

No recruiters, please.

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More about this job

Responsibilities

The Manager of Product-Led Growth will own the PLG strategy, customer journey, and self-service experience to drive revenue and operational efficiency. They will coordinate cross-functional efforts across product, marketing, and engineering to implement AI-powered growth opportunities and product-led motions.

Requirements

Candidates should have significant experience in PLG, product management, or B2B SaaS roles with a strong data-driven mindset. Proficiency in product analytics, AI tools, and front-end prototyping (HTML/CSS/JS/React) is highly desired.

Skills

Product-Led Growth
Product Management
Data Analysis
SQL
AI Development
LLMs
API Integration
Workflow Automation
HTML
CSS
JavaScript
TypeScript
React
Conversion Optimization
Revenue Operations
Stakeholder Management

Benefits

Employee Stock Ownership Plan
RRSP Matching
Parental Leave
Mentorship Programs
Professional Development Budget
Employer-paid Benefits
Hybrid Work Stipend

Visa sponsorship

Not detected in the job text

Keywords

Product-Led Growth
B2B SaaS
Product Management
Customer Journey
Self-service
In-product Messaging
AI
LLMs
APIs
Workflow Automation
HTML
CSS
JavaScript
TypeScript
React
Data Analytics
SQL
Conversion
Retention
Revenue Operations
Client Portal
MSP
Product Roadmap
Experimentation
Customer Success
Growth Strategy
Activation
Onboarding
Expansion
Account Management

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