Spa Experience Agent (part-time)
- The Blue Mountains, ON, Canada
Salary: $20.05 - $25.88 / hr · Part-time
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Job details
- Pay
- Salary: $20.05 - $25.88 / hr
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
Spa Experience Agent
Part-Time
Position Overview
The Spa Experience Agent is an essential member of the guest‑facing team at Scandinave Spa Blue Mountain. Agents ensure that all spa environments are clean, safe, well‑maintained, and guest‑ready at all times.
This role is responsible for delivering warm, friendly, and professional service while supporting guests throughout their thermal journey. Spa Experience Agents perform hands‑on operational tasks, uphold cleanliness standards, complete inspections, and support other departments to ensure a seamless and memorable guest experience.
Requirements:
- Previous experience in hospitality or customer service.
- Experience with pool systems, water treatment, or chemical testing is an asset (training provided).
- Excellent customer service, time‑management, and organizational skills.
- Ability to work both independently and as part of a team.
- Strong attention to detail and commitment to cleanliness and safety.
- Comfortable with fast‑paced, multi‑tasking work environments.
- Physically capable of lifting up to 30 lbs, walking long distances, bending, climbing, and working indoors/outdoors in all weather conditions.
- Flexibility to work mornings, evenings, weekends, and holidays.
Salary:
- Salary: $20.05 - $25.88 / hr
Benefits
- Paid sick days and personal days
- Ongoing complimentary access to the Thermal Journey for you and a guest
- Four complimentary vouchers for other guests each year
- One complimentary Registered Massage treatment
- Food and Beverage Discounts
- Boutique Discounts
We would like to thank all applicants for their interest. Only those applicants considered to move forward in the recruitment process will be contacted.
As per the Accessibility for Ontarians with Disabilities Act, 2005 , should you require accommodations throughout the recruitment and selection process, please contact HR at 705-443-5919 or email at hr@scandinaveblue.com
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More about this job
Responsibilities
The Spa Experience Agent ensures all spa environments are clean, safe, and guest-ready while providing professional service throughout the thermal journey. They perform hands-on operational tasks and support various departments to maintain a seamless guest experience.
Requirements
Candidates should have previous experience in hospitality or customer service and possess strong organizational and time-management skills. The role requires physical capability for lifting and outdoor work, along with the flexibility to work varied shifts including weekends and holidays.
Skills
- Customer service
- Time management
- Organizational skills
- Attention to detail
- Cleanliness standards
- Safety protocols
- Multi-tasking
- Pool systems maintenance
- Water treatment
- Chemical testing
Benefits
- Paid sick days
- Personal days
- Complimentary access to the Thermal Journey
- Complimentary guest vouchers
- Complimentary registered massage treatment
- Food and beverage discounts
- Boutique discounts
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Customer Service & Support
- Trades
Keywords
- Hospitality
- Customer Service
- Facility Maintenance
- Thermal Journey
- Operational Tasks
- Safety Standards
- Pool Systems
- Water Treatment
- Chemical Testing
- Time Management
- Organizational Skills
- Multi-tasking
- Physical Labor
- Spa Operations